Comparison

SugarSync vs My Cloud Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SugarSync

Securely back up and sync files, photos, and music across all your devices. Protect your digital life with advanced encryption and easily share or restore files. Offers automatic syncing and remote data wiping for enhanced security and convenience.

Highlights
  • Secure file backup
  • Automatic cloud syncing
  • Cross-device synchronization
  • Remote data wipe
  • File sharing and collaboration
  • Easy file restoration
Read full description

SugarSync lets you securely backup your files, photos, music, and more, on any device. We add a layer of security to all of your file syncing and storing so you can keep your digital life private and organized. Easily sync and send files from one device to another, collaborate with team members, and enjoy seamless file syncing across your devices with minimal effort. Features: Automatically sync your files to the cloud Instantly backup photos taken on your iPhone Sync multiple folders at once Remotely wipe your data in the case of device theft or loss Complete Data Security SugarSync makes security a priority. We use industry-standard encryption to protect your files and data while they sync to our servers, and store them in the cloud in an encrypted format. iPhone Photo Syncing Skip using iCloud or a cable to upload your iPhone photos. SugarSync lets you automatically upload photos from your iPhone to your computer so you can have all of your important memories and more in one secure place. Auto-Syncing Across Devices SugarSync makes it easy to keep all of your devices synced. You can automatically sync files across computers, devices, and platforms, and all changes made in the cloud will be automatically applied to all of your synced devices. Flexible File Sharing Sharing files and folders has never been easier. SugarSync lets you control how and what you want to share, whether it’s a small read-only file or a large folder with editing permissions — it’s up to you. Easy Restoration Never worry about losing your important files, photos, and documents again. Our Protected Folders option lets you easily roll back your folder to a previous date in time so you can recover all files within it at once. Enjoy a free 30-day trial when you sign up for SugarSync. Choose from our 100 GB, 250 GB, and 500 GB personal plan options, or choose our business plan which offers 10000 GB of space. We also offer custom business plans for teams looking for the right cloud storage for their needs. Learn more about SugarSync here: https://www.sugarsync.com/ Terms of Service: https://www.sugarsync.com/terms/ Privacy Policy: https://www.sugarsync.com/privacy/

About

My Cloud Home

Centralize all your photos, videos, and files in one location. Access and share your content from any device, anywhere with an internet connection. Automatically back up your phone's media and stream videos on the go.

Highlights
  • Centralized file storage
  • Remote access from anywhere
  • Automatic phone backup
  • Video streaming
  • Content sharing
  • Search by name or location
Features
Read full description

My Cloud Home app Store it all in one place. Access and share it from anywhere. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection. Access your content on-the-go from anywhere in the world Automatically save the photos and videos from your phone Quickly search through your content by name or location. Play almost any video anywhere Share your memories effortlessly with your friends and family Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately). For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy

Screenshots

SugarSync4 screens
My Cloud Home4 screens

Verdict

The call

The clearest difference is rating: My Cloud Home at 4.8 against SugarSync's 3.2. My Cloud Home also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). SugarSync's advantage is review sentiment (81% vs 40%) and iOS requirement (10.0 vs 15.1). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Cloud Home holds the better App Store score, 4.8 against 3.2. That said, the two scores are not equally well evidenced: My Cloud Home has 14K ratings behind it against 109, so its average is the more settled of the two. Written reviews complicate that: 81% of SugarSync's written reviews are positive against 40% of My Cloud Home's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SugarSync ships an update every 5 months, My Cloud Home every 2 months. The most recent releases landed on September 10, 2026 and September 27, 2026 respectively.

Scorecard7 real differences · 3 level
SugarSync versus My Cloud Home: the parameters behind the verdict, then further details
ParameterSugarSyncMy Cloud Home
PriceFreeFree
Rating3.2 (109 ratings)4.8 (14K ratings) — better
Positive reviews80.5% of reviews — better39.6% of reviews
Number of ratings10914K — better
Update frequencyEvery 5 monthsEvery 2 months — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS10.0 — better15.1
Further details — not scored
Size33 MB104 MB
Age rating4+17+
DeveloperSugarSync, Inc.Western Digital Technologies, Inc.

Customer experience

SugarSync

All ratings103 ratings
Positive51.5%
Neutral8.7%
Negative39.8%
Written reviews1,536 reviews
Positive80.5%
Neutral4.8%
Negative14.6%

My Cloud Home

All ratings13,483 ratings
Positive95.6%
Neutral2.4%
Negative1.9%
Written reviews969 reviews
Positive39.6%
Neutral15.4%
Negative45.0%

User reviews

SugarSync

From 109 App Store ratings

What we love

  • 🚀 Seamless syncing across devices
  • 🔒 Secure cloud storage
  • 👍 Easy to use and navigate
  • 💡 Ability to access files remotely
  • 👍 Reliable backup solution

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🐛 Syncing issues and unreliable file access
  • 🔋 High resource consumption on mobile devices
  • 👎 Poor customer support and lack of response
  • 👎 Expensive pricing compared to alternatives

My Cloud Home

From 14K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Reliable backup solution
  • 💡 Convenient remote access
  • 🔒 Secure personal storage

Room to improve

  • 🐛 Connectivity issues
  • ⚠️ Limited file management features
  • 🔍 Subpar media playback
  • 🤔 Confusing setup process

Bugs and requests

SugarSync

Reported bugs

3 issues
  • Login issues and account problems
  • Incompatibility with newer iOS versions
  • Slow upload and download speeds

Requested features

4 requests
  • Offline file access and editing
  • Integration with more third-party apps
  • Improved photo management and viewing
  • Ability to selectively sync folders/files

My Cloud Home

Reported bugs

3 issues
  • Frequent app crashes
  • Unreliable auto-backup
  • Inability to access public folders

Requested features

4 requests
  • Improved iOS integration
  • Bulk file management options
  • Support for more media formats
  • Customizable folder structure

In-app purchases

None

SugarSync

No in-app purchases

None

My Cloud Home

No in-app purchases

Questions

Is SugarSync free?
SugarSync is free to download, with no in-app purchases.
Is My Cloud Home free?
My Cloud Home is free to download, with no in-app purchases.
Which has better reviews, SugarSync or My Cloud Home?
My Cloud Home is rated higher. SugarSync averages 3.2 out of 5 from 109 ratings, while My Cloud Home averages 4.8 from 14K ratings.
Do SugarSync or My Cloud Home have ads?
SugarSync shows ads; My Cloud Home does not.
Which is updated more often, SugarSync or My Cloud Home?
SugarSync ships an update every 5 months, and My Cloud Home every 2 months. Most recently, SugarSync was updated on September 10, 2026 and My Cloud Home on September 27, 2026.

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