Comparison

WebMD vs MyChart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WebMD

This app helps you check symptoms, get medication reminders, and find doctors. It also offers prescription savings and information on conditions and drugs.

Highlights
  • Symptom Checker
  • Medication Reminders
  • Prescription Savings
  • Doctor Directory
  • Condition Information
  • Drug Interaction Checker
Features
Read full description

From WebMD, the one healthcare app you need to check symptoms, set medication reminders, learn about conditions and drugs, research treatments and diagnoses, find doctors and specialists in your area, and save on prescriptions at your local pharmacy. Key Features: • Symptom Checker – Choose your symptoms, learn about potential conditions or issues, and lookup treatment and care options. • Medication Reminders – Never miss a dose. You’ll receive reminders when it’s time to take your medications. View daily prescription schedules and instructions, plus pill images with dosage and timing information for each drug. Reminders sync to your other mobile devices when you sign-in with your WebMD account. • WebMD Rx – We partner with major pharmacy chains to find the lowest prescription drug prices, which often beat insurance co-pays. It’s 100% free to use. No registration required. • Doctor Directory – Find the closest doctors and specialists based on your current location or search by city, state or zip. • Conditions – Find medically-reviewed information about conditions relevant to you and learn more about causes, treatments, and related symptoms. • Customization and Saving Functionality – Save your conditions, drugs, doctors, hospitals, pharmacies, and healthy living articles for secure, easy access and reference. • Drug Interaction Checker – Find and identify potentially harmful and unsafe combinations of prescription medications by entering two or more drugs in question. If you are a California resident, California law may provide you with certain rights regarding our use of your personal information. For more information relevant to our users who are California residents, please review the "California Residents" section of our Privacy Policy linked on this download page or within our app. ABOUT WebMD WebMD Health Corp. (Nasdaq: WBMD) is the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers, and health plans through our public and private online portals, mobile platforms and health-focused publications. More than 95 million unique visitors access the WebMD Health Network each month. The WebMD Health Network includes WebMD Health, Medscape, MedicineNet, emedicineHealth, RxList, theheart.org, drugs.com and Medscape Education. SOURCE WebMD Health Corp. WebMD. Better Information. Better Health. WebMD does not provide medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the WebMD mobile application. *Prescription savings vary by prescription and by pharmacy, and may reach up to 80% off cash price.

About

MyChart

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule and manage appointments
  • View and pay medical bills
  • Share medical records
  • Connect multiple healthcare accounts
Features
Read full description

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org. Have feedback about the app? Email us at mychartsupport@epic.com.

Screenshots

WebMD4 screens
MyChart4 screens

Verdict

The call

The clearest difference is ads: MyChart at none against WebMD's shown. MyChart also leads on monetization model (free vs free with in-app purchases) and chart position (#1 vs unranked). WebMD's advantage is review sentiment (70% vs 62%) and iOS requirement (15.0 vs 18.0). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for WebMD against 4.6 for MyChart. That said, the two scores are not equally well evidenced: MyChart has 716K ratings behind it against 135K, so its average is the more settled of the two. Written reviews are what separate them: 70% of WebMD's written reviews are positive against 62% of MyChart's.

UpkeepUpdate frequency

WebMD ships an update every 3 weeks, MyChart monthly. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.

Scorecard6 real differences · 5 level
WebMD versus MyChart: the parameters behind the verdict, then further details
ParameterWebMDMyChart
PriceFreeFree
Rating4.7 (135K ratings) — better4.6 (716K ratings)
Positive reviews69.7% of reviews — better61.5% of reviews
Number of ratings135K716K — better
Update frequencyEvery 3 weeks — betterMonthly
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank—#1 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.0 — better18.0
Further details — not scored
Size156 MB125 MB
Age rating17+17+
DeveloperWebMDEpic

Customer experience

WebMD

All ratings135,346 ratings
Positive94.7%
Neutral3.1%
Negative2.2%
Written reviews597 reviews
Positive69.7%
Neutral8.7%
Negative21.6%

MyChart

All ratings715,554 ratings
Positive89.4%
Neutral3.2%
Negative7.4%
Written reviews8,735 reviews
Positive61.5%
Neutral9.9%
Negative28.6%

User reviews

WebMD

From 135K App Store ratings

What we love

  • 👍 Useful medical information
  • 🚀 Easy to navigate
  • 💊 Helpful medication reminders
  • 📚 Valuable medical resource
  • 🧠 Informative health articles

Room to improve

  • 🐛 Frequent crashes
  • 🔍 Limited search functionality
  • 💻 Outdated or missing information
  • 🌙 Lack of dark mode
  • 📢 Excessive ads

MyChart

From 716K App Store ratings

What we love

  • 💻 Convenient access to medical information
  • 🔍 Ability to view test results and appointment details
  • 💬 Easy communication with healthcare providers
  • 📅 Helpful for scheduling and managing appointments
  • 🔒 Secure platform for sensitive medical data

Room to improve

  • 🤖 Impersonal communication compared to phone calls
  • 🕰️ Delayed responses from healthcare providers
  • 🔍 Difficulty finding or accessing certain information
  • 🤔 Confusing or unintuitive user interface
  • 🔄 Recurring notifications/reminders that cannot be disabled

Bugs and requests

WebMD

Reported bugs

4 issues
  • Medication reminders not working correctly
  • Symptom checker providing inaccurate results
  • App freezing or crashing on launch
  • Notifications not clearing properly

Requested features

5 requests
  • Dark mode option
  • Improved symptom checker
  • Expanded medication database
  • Better location-based features
  • Customizable medication reminders

MyChart

Reported bugs

5 issues
  • Login issues and difficulties accessing the app
  • Inconsistent display of information across different sections
  • Inaccurate or outdated medical data shown in the app
  • Unexpected crashes or freezes when using certain features
  • Inability to complete certain tasks or actions within the app

Requested features

6 requests
  • Add ability to update personal/contact information directly in the app
  • Improve notification system to better alert users of new messages or updates
  • Provide more customization options for the app interface and settings
  • Integrate with other health/fitness apps to sync data automatically
  • Allow users to add their own notes and annotations to medical records
Show 1 more
  • Streamline the process for switching between multiple healthcare providers

In-app purchases

None

WebMD

No in-app purchases

None

MyChart

No in-app purchases

Questions

Is WebMD free?
WebMD is free to download, with no in-app purchases.
Is MyChart free?
MyChart is free to download, with no in-app purchases.
Which has better reviews, WebMD or MyChart?
WebMD is rated higher. WebMD averages 4.7 out of 5 from 135K ratings, while MyChart averages 4.6 from 716K ratings.
Do WebMD or MyChart have ads?
WebMD shows ads; MyChart does not.
Which is updated more often, WebMD or MyChart?
WebMD ships an update every 3 weeks, and MyChart monthly. Most recently, WebMD was updated on September 25, 2026 and MyChart on September 26, 2026.

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