WebMD vs MyChart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WebMD
This app helps you check symptoms, get medication reminders, and find doctors. It also offers prescription savings and information on conditions and drugs.
- Symptom Checker
- Medication Reminders
- Prescription Savings
- Doctor Directory
- Condition Information
- Drug Interaction Checker
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From WebMD, the one healthcare app you need to check symptoms, set medication reminders, learn about conditions and drugs, research treatments and diagnoses, find doctors and specialists in your area, and save on prescriptions at your local pharmacy. Key Features: • Symptom Checker – Choose your symptoms, learn about potential conditions or issues, and lookup treatment and care options. • Medication Reminders – Never miss a dose. You’ll receive reminders when it’s time to take your medications. View daily prescription schedules and instructions, plus pill images with dosage and timing information for each drug. Reminders sync to your other mobile devices when you sign-in with your WebMD account. • WebMD Rx – We partner with major pharmacy chains to find the lowest prescription drug prices, which often beat insurance co-pays. It’s 100% free to use. No registration required. • Doctor Directory – Find the closest doctors and specialists based on your current location or search by city, state or zip. • Conditions – Find medically-reviewed information about conditions relevant to you and learn more about causes, treatments, and related symptoms. • Customization and Saving Functionality – Save your conditions, drugs, doctors, hospitals, pharmacies, and healthy living articles for secure, easy access and reference. • Drug Interaction Checker – Find and identify potentially harmful and unsafe combinations of prescription medications by entering two or more drugs in question. If you are a California resident, California law may provide you with certain rights regarding our use of your personal information. For more information relevant to our users who are California residents, please review the "California Residents" section of our Privacy Policy linked on this download page or within our app. ABOUT WebMD WebMD Health Corp. (Nasdaq: WBMD) is the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers, and health plans through our public and private online portals, mobile platforms and health-focused publications. More than 95 million unique visitors access the WebMD Health Network each month. The WebMD Health Network includes WebMD Health, Medscape, MedicineNet, emedicineHealth, RxList, theheart.org, drugs.com and Medscape Education. SOURCE WebMD Health Corp. WebMD. Better Information. Better Health. WebMD does not provide medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the WebMD mobile application. *Prescription savings vary by prescription and by pharmacy, and may reach up to 80% off cash price.
MyChart
Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.
- Communicate with care team
- Review health information
- Schedule and manage appointments
- View and pay medical bills
- Share medical records
- Connect multiple healthcare accounts
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MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org. Have feedback about the app? Email us at mychartsupport@epic.com.
Screenshots
Verdict
The clearest difference is ads: MyChart at none against WebMD's shown. MyChart also leads on monetization model (free vs free with in-app purchases) and chart position (#1 vs unranked). WebMD's advantage is review sentiment (70% vs 62%) and iOS requirement (15.0 vs 18.0). On price, rating, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for WebMD against 4.6 for MyChart. That said, the two scores are not equally well evidenced: MyChart has 716K ratings behind it against 135K, so its average is the more settled of the two. Written reviews are what separate them: 70% of WebMD's written reviews are positive against 62% of MyChart's.
WebMD ships an update every 3 weeks, MyChart monthly. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.
| Parameter | WebMD | MyChart |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (135K ratings) — better | 4.6 (716K ratings) |
| Positive reviews | 69.7% of reviews — better | 61.5% of reviews |
| Number of ratings | 135K | 716K — better |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | — | #1 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 156 MB | 125 MB |
| Age rating | 17+ | 17+ |
| Developer | WebMD | Epic |
Customer experience
WebMD
MyChart
User reviews
WebMD
From 135K App Store ratingsWhat we love
- 👍 Useful medical information
- 🚀 Easy to navigate
- 💊 Helpful medication reminders
- 📚 Valuable medical resource
- 🧠 Informative health articles
Room to improve
- 🐛 Frequent crashes
- 🔍 Limited search functionality
- 💻 Outdated or missing information
- 🌙 Lack of dark mode
- 📢 Excessive ads
MyChart
From 716K App Store ratingsWhat we love
- 💻 Convenient access to medical information
- 🔍 Ability to view test results and appointment details
- 💬 Easy communication with healthcare providers
- 📅 Helpful for scheduling and managing appointments
- 🔒 Secure platform for sensitive medical data
Room to improve
- 🤖 Impersonal communication compared to phone calls
- 🕰️ Delayed responses from healthcare providers
- 🔍 Difficulty finding or accessing certain information
- 🤔 Confusing or unintuitive user interface
- 🔄 Recurring notifications/reminders that cannot be disabled
Bugs and requests
WebMD
Reported bugs
4 issues- Medication reminders not working correctly
- Symptom checker providing inaccurate results
- App freezing or crashing on launch
- Notifications not clearing properly
Requested features
5 requests- Dark mode option
- Improved symptom checker
- Expanded medication database
- Better location-based features
- Customizable medication reminders
MyChart
Reported bugs
5 issues- Login issues and difficulties accessing the app
- Inconsistent display of information across different sections
- Inaccurate or outdated medical data shown in the app
- Unexpected crashes or freezes when using certain features
- Inability to complete certain tasks or actions within the app
Requested features
6 requests- Add ability to update personal/contact information directly in the app
- Improve notification system to better alert users of new messages or updates
- Provide more customization options for the app interface and settings
- Integrate with other health/fitness apps to sync data automatically
- Allow users to add their own notes and annotations to medical records
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- Streamline the process for switching between multiple healthcare providers
In-app purchases
WebMD
No in-app purchases
MyChart
No in-app purchases









