Comparison

pMD vs iDocsWeb Provider

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

pMD

This app offers healthcare teams secure mobile tools for communication, charge capture, and telehealth. It aims to improve patient outcomes and streamline practice workflows, leading to greater efficiency and better patient engagement.

Highlights
  • HIPAA-compliant communication
  • Telehealth consultations
  • Mobile charge capture
  • Patient engagement tools
  • Revenue cycle management
  • Secure messaging
Features
Read full description

pMD provides healthcare teams with powerful mobile tools that improve patient outcomes and empower patients to engage in their care. Communicate securely, capture data effortlessly, and streamline workflows – all in one place. More efficiency. Better collaboration. Happier, healthier patients. PATIENTS Please download this app to access your pMD® Telehealth account and connect with your care providers. HEALTHCARE PROVIDERS This app is free to download for distribution to existing customers and for secure messaging. A subscription is required to use this app for pChat™, pCharge™, and pRevenue™. Discover more at www.pmd.com. pMD® pChat™ - Communicate with Confidence Instant, HIPAA-compliant communication and telehealth for care teams and healthcare practices. • Enterprise and Practice Messaging, Patient Hand-off, Telehealth • Enhance Collaboration, Reduce Errors, Get Time Back pMD® pCharge™ - Charge Capture Made Simple Easily capture charges and quality-of-care data at the point of care using your phone or tablet. Save charges in two taps with Instant Capture! • Mobile Rounding and Charge Entry, CMS-qualified MIPS registry • Reduce Charge Lag, Improve Accuracy, Increase Revenue pMD® pRevenue™ - Comprehensive Revenue Cycle Management Reduce claims lag, denials and overhead. Access everything pMD has to offer: charge capture, secure communication, patient engagement, rounding and patient handoff, telehealth, ePrescribe, and workflow enhancements. You take care of the patients and we’ll take care of the rest! • End-to-End Billing Services, Patient Payments, Software Integrations • Increase Practice Revenue, Lower Cost to Collect, Reduce Days in A/R WHY CHOOSE pMD? • pSuite – Unparalleled customer service with ongoing support • Updates – Regular releases of new features and enhancements • Trust and Security – pMD is SOC-2 certified and trusted by over 13,000 physicians and small practices

About

iDocsWeb Provider

This app provides healthcare professionals with secure access to their iDocsWeb telemedicine portal. It facilitates real-time, HIPAA-compliant audio and video communication with patients, along with tools for documentation and coding.

Highlights
  • Provider portal access
  • HIPAA-compliant audio/video calls
  • Provider response features
  • SOAP note functionality
  • Integrated ICD-10 and CPT codes
  • Review of Systems
Features
Read full description

Access your iDocsWeb telemedicine provider portal. iDocsWeb telemedicine offers real time HIPAA compliant audio/video communication for iDocsWeb members. Features: - Access to your iDocsWeb provider portal - Audio / Video communication - Provider Response Features - SOAP Note - Integrated ICD-10 and CPT Codes - Review of Systems

Screenshots

pMD4 screens
iDocsWeb Provider4 screens

Verdict

The call

The clearest difference is rating: pMD at 4.8 against iDocsWeb Provider's 4.0. pMD also leads on ratings volume (7.4K vs 3) and update cadence (every 10 days vs every 2 months). iDocsWeb Provider's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

pMD holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: pMD has 7.4K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

pMD ships an update every 10 days, iDocsWeb Provider every 2 months. The most recent releases landed on October 13, 2026 and September 26, 2026 respectively.

Scorecard4 real differences · 6 level
pMD versus iDocsWeb Provider: the parameters behind the verdict, then further details
ParameterpMDiDocsWeb Provider
PriceFreeFree
Rating4.8 (7.4K ratings) — better4.0 (3 ratings)
Positive reviews74.0% of reviews—
Number of ratings7.4K — better3
Update frequencyEvery 10 days — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size49 MB22 MB
Age rating17+17+
DeveloperpMDsoft, Inc.iDocsWeb LLC

Customer experience

pMD

All ratings7,397 ratings
Positive95.2%
Neutral1.7%
Negative3.0%
Written reviews150 reviews
Positive74.0%
Neutral4.7%
Negative21.3%

iDocsWeb Provider

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%

Bugs and requests

pMD

Reported bugs

3 issues
  • Login screen freezes
  • Incompatible with older devices
  • Difficulty connecting for video calls

Requested features

5 requests
  • Add ability to delete users
  • Improve diagnosis code search and selection
  • Add desktop/web app version
  • Allow customization of alert tones
  • Add ability to label/organize message threads

iDocsWeb Provider

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

pMD

No in-app purchases

None

iDocsWeb Provider

No in-app purchases

Questions

Is pMD free?
pMD is free to download, with no in-app purchases.
Is iDocsWeb Provider free?
iDocsWeb Provider is free to download, with no in-app purchases.
Which has better reviews, pMD or iDocsWeb Provider?
pMD is rated higher. pMD averages 4.8 out of 5 from 7.4K ratings, while iDocsWeb Provider averages 4.0 from 3 ratings.
Do pMD or iDocsWeb Provider have ads?
Neither pMD nor iDocsWeb Provider shows ads.
Which is updated more often, pMD or iDocsWeb Provider?
pMD ships an update every 10 days, and iDocsWeb Provider every 2 months. Most recently, pMD was updated on October 13, 2026 and iDocsWeb Provider on September 26, 2026.

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