Comparison

Westpac vs BOQ Secure

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Westpac

Manage your finances with a secure and smart banking application. It offers tools for everyday banking, money management, and insights to boost your financial confidence. Seamlessly switch between personal and business accounts.

Highlights
  • Secure banking
  • Smart tools
  • Money management
  • Financial insights
  • Personal and business banking
  • Easy payments
Features
Read full description

Make the most of your money with the Westpac App. Secure, smart, and packed with handy tools for everyday banking. With the latest security features and payments made simple, you can bank with confidence. You'll also have access to money management tools and insights, designed to make it easier to plan, keep track of things and increase your money confidence. Business banking? Switch seamlessly from personal to business banking in the App, so you can manage your money in one place. Things you should know: Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms before making a decision and consider whether the product is right for you. Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. ©Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

About

BOQ Secure

This app replaces a physical security token with a digital version on your smartphone. It requires online banking registration and a specific daily transaction limit to activate. Contact customer service for activation details and further information.

Highlights
  • Digital security token
  • Replaces physical device
  • Mobile-based authentication
  • Online banking integration
  • Customer service activation
Read full description

BOQ Secure provides you with an alternative to the physical BOQ Security Token device, placing the token on your phone and removing the need to carry an additional device. Once you have downloaded this app, you will need to obtain activation details by calling our Customer Contact Centre on 1300 55 72 72. Please note: To use this app you will need to be registered for Online Banking and have a daily limit which requires the use of a BOQ Security Token. If you would like further information about registering for Online Banking please contact our Customer Contact Centre on 1300 55 72 72. BOQ Secure is provided by Bank of Queensland Limited ABN 32 009 656 740 (BOQ) AFSL and Australian Credit Licence No 244616.

Screenshots

Westpac4 screens
BOQ Secure4 screens

Verdict

The call

The clearest difference is ads: BOQ Secure at none against Westpac's shown. BOQ Secure also leads on monetization model (free vs free with in-app purchases). Westpac's advantage is update cadence (fortnightly vs every 10 months) and review sentiment (33% vs 10%). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Westpac ships an update fortnightly, BOQ Secure every 10 months. The most recent releases landed on October 18, 2026 and October 7, 2026 respectively.

Scorecard4 real differences · 6 level
Westpac versus BOQ Secure: the parameters behind the verdict, then further details
ParameterWestpacBOQ Secure
PriceFreeFree
Rating4.6 (355 ratings) — better—
Positive reviews33.4% of reviews — better10.0% of reviews
Number of ratings355 — better—
Update frequencyFortnightly — betterEvery 10 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size265 MB7 MB
Age rating4+4+
DeveloperWestpac Banking CorporationBank of Queensland

Customer experience

Westpac

All ratings355 ratings
Positive91.0%
Neutral3.1%
Negative5.9%
Written reviews671 reviews
Positive33.4%
Neutral10.9%
Negative55.7%

BOQ Secure

Written reviews10 reviews
Positive10.0%
Neutral10.0%
Negative80.0%

Bugs and requests

Westpac

Reported bugs

4 issues
  • Inability to log in due to customer ID format issues
  • Transactions not displaying correctly or in the right order
  • Repeated crashes and freezes, especially after updates
  • Quick balance feature not working reliably

Requested features

5 requests
  • Dark mode option
  • Improved transaction history and budgeting tools
  • Support for Apple Pay and other mobile payment options
  • Better notification system for account activity
  • Ability to customize app layout and features

BOQ Secure

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Westpac

No in-app purchases

None

BOQ Secure

No in-app purchases

Questions

Is Westpac free?
Westpac is free to download, with no in-app purchases.
Is BOQ Secure free?
BOQ Secure is free to download, with no in-app purchases.
Do Westpac or BOQ Secure have ads?
Westpac shows ads; BOQ Secure does not.
Which is updated more often, Westpac or BOQ Secure?
Westpac ships an update fortnightly, and BOQ Secure every 10 months. Most recently, Westpac was updated on October 18, 2026 and BOQ Secure on October 7, 2026.

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