Comparison

Lufthansa vs Star Alliance

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lufthansa

Manage your entire travel experience with this award-winning airline app. Book flights, check-in, access your digital boarding pass, track baggage, and receive real-time flight updates. Your personal travel assistant for a smooth journey before, during, and after your flight.

Highlights
  • Book flights and reserve seats
  • Online check-in with digital boarding pass
  • Store payment methods in Travel ID
  • Real-time flight status and notifications
  • Access onboard services offline
  • Track checked-in baggage
Features
Currently charting
Read full description

The Lufthansa app has been awarded the prize for the world's best airline app 2024 at the World Aviation Festival (WAF). Recognized for it's exceptional user experience, seamless booking management, and easy access to personalized extra services, the Lufthansa app is your reliable digital travel companion and keeps you informed with real-time information and ensures smooth travel, even during disruptions. The key features of the Lufthansa app: Before the flight • Book flights, reserve seats and add baggage: Book your desired flight and rent a car if you need to. You can also reserve or change your seat and add extra baggage. • Online check-in: Use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. You will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass from the app. • Travel ID and Lufthansa Miles and More: With the new digital wallet, you can store multiple payment methods in your Travel ID account, allowing for seamless and easy payment any time and from anywhere. Use your Travel ID or Lufthansa Miles & More login for personalized services. For a greater level of convenience, you can save your personal information in the Lufthansa app. • Real-time information and flight status: Your personal travel assistant provides you with important flight details and updates about your trip starting 24 hours before your flight departure. You’ll receive push notifications for check-in and the flight status and any gate changes will be displayed clearly on your home screen. This way you are able to keep track of your flights and prepare for them accordingly so you can start your trip feeling as relaxed as possible. During the flight • Flight ticket and onboard services: With the Lufthansa app, you always have your mobile boarding pass and onboard services at your fingertips – even when you’re offline. Access all relevant flight information as needed and always stay informed about any changes, without having to ask the flight crew. After the flight • Track baggage: Your digital travel companion is still there to support you even after you’ve landed. Conveniently track your checked-in baggage in the smartphone app and stay informed about the next parts of your journey. The Lufthansa app is the complete solution for a smooth travel experience. Conveniently book your flights and rental cars via the app, receive automatic notifications and updates about upcoming flights, and manage your personal data conveniently on the go. Download the Lufthansa app now and enjoy your trip! Your personal travel assistant is there for you before, during and after your flight. Find out about our flight offers at lufthansa.com and follow us on Instagram, Facebook, YouTube and X to stay up to date with the latest news. If you have any questions or need support, please do not hesitate to contact us. You can get in touch with us at lufthansa.com/xx/en/help-and-contact.

About

Star Alliance

This app offers a comprehensive mobile companion for alliance travel. It provides flight information, schedules, lounge locations, and airport details. Users can also manage their flights through a dedicated trips feature.

Highlights
  • Alliance-wide flight information
  • Flight schedules
  • Worldwide lounge locations
  • Airport information
  • Flight trip management
Features
Read full description

The newly updated Star Alliance Navigator is the perfect mobile companion in support of the Star Alliance experience. It provides comprehensive alliance-wide flight information and schedules, worldwide lounge locations and detail, and airport information. It also allows the user to easily manage his flights by introducing Trips.

Screenshots

Lufthansa4 screens
Star Alliance4 screens

Verdict

The call

Lufthansa and Star Alliance both sit at 4.8 stars, but that hides the real split: 56% of Lufthansa's written reviews are positive against 13% of Star Alliance's. Lufthansa also leads on ratings volume (95K vs 81) and update cadence (fortnightly vs every 2 months). Star Alliance's advantage is monetization model (ad-supported vs free with in-app purchases). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Lufthansa against 4.8 for Star Alliance. That said, the two scores are not equally well evidenced: Lufthansa has 95K ratings behind it against 81, so its average is the more settled of the two. Written reviews are what separate them: 56% of Lufthansa's written reviews are positive against 13% of Star Alliance's.

UpkeepUpdate frequency

Lufthansa ships an update fortnightly, Star Alliance every 2 months. The most recent releases landed on October 19, 2026 and October 15, 2026 respectively.

Scorecard7 real differences · 4 level
Lufthansa versus Star Alliance: the parameters behind the verdict, then further details
ParameterLufthansaStar Alliance
PriceFreeFree
Rating4.8 (95K ratings)4.8 (81 ratings)
Positive reviews56.4% of reviews — better12.7% of reviews
Number of ratings95K — better81
Update frequencyFortnightly — betterEvery 2 months
AdsYesYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesAd-supported — better
Best chart rank#81 — better—
DevicesiPhone, iPad, Apple Watch — betteriPhone
Requires iOS16.0 — better18.6
Further details — not scored
Size404 MB47 MB
Age rating4+4+
DeveloperLufthansa Group Digital Hangar GmbHStar Alliance

Customer experience

Lufthansa

All ratings94,599 ratings
Positive95.2%
Neutral1.6%
Negative3.2%
Written reviews2,057 reviews
Positive56.4%
Neutral5.3%
Negative38.3%

Star Alliance

All ratings81 ratings
Positive96.3%
Neutral0.0%
Negative3.7%
Written reviews150 reviews
Positive12.7%
Neutral6.0%
Negative81.3%

User reviews

Lufthansa

From 95K App Store ratings

What we love

  • 🚀 Smooth and efficient app
  • 📋 Detailed flight information
  • 🔍 Helpful airport maps and navigation
  • 💻 Seamless check-in and boarding pass access
  • 🗓️ Reliable flight status updates

Room to improve

  • 🐛 Buggy and unreliable functionality
  • 🤖 Poor customer service and unresponsive chatbots
  • 🕰️ Slow and laggy performance
  • 🔄 Inconsistent and confusing user experience
  • 🔍 Lack of clear information and instructions

Star Alliance

From 81 App Store ratings

What we love

  • 🚀 Fast app startup
  • 📍 Helpful airport information
  • 🔍 Comprehensive flight search

Room to improve

  • 🐛 Passport scanning issues
  • 🔒 Biometric profile creation problems
  • 🤖 Lack of integration with airline apps
  • 🔍 Limited flight search functionality
  • 🚫 Inability to log in or access account details

Bugs and requests

Lufthansa

Reported bugs

5 issues
  • Boarding pass not displaying correctly
  • Inability to update or change flight details
  • Frequent app crashes and freezes
  • Inaccurate flight status and gate information
  • Difficulty logging in and accessing account

Requested features

5 requests
  • Improved family/group booking and management
  • Integration with loyalty programs and miles tracking
  • Enhanced baggage tracking and status updates
  • Personalized flight recommendations and alerts
  • Offline access and functionality

Star Alliance

Reported bugs

3 issues
  • Freezing during biometric profile creation
  • Inconsistent or missing airport information
  • Flight search function not working as expected

Requested features

4 requests
  • Ability to import flight bookings
  • Integration with frequent flyer programs
  • Offline access to flight information
  • More comprehensive airport maps and amenities

In-app purchases

None

Lufthansa

No in-app purchases

None

Star Alliance

No in-app purchases

Questions

Is Lufthansa free?
Lufthansa is free to download, with no in-app purchases.
Is Star Alliance free?
Star Alliance is free to download, with no in-app purchases.
Which has better reviews, Lufthansa or Star Alliance?
Lufthansa and Star Alliance are both rated 4.8 out of 5 on the App Store, from 95K and 81 ratings respectively.
Do Lufthansa or Star Alliance have ads?
Both Lufthansa and Star Alliance show ads.
Which is updated more often, Lufthansa or Star Alliance?
Lufthansa ships an update fortnightly, and Star Alliance every 2 months. Most recently, Lufthansa was updated on October 19, 2026 and Star Alliance on October 15, 2026.

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