Best flight experience to date
The flight itself was so smooth that it seemed to me the pilots were top notch. The flight attendants were incredibly nice and food was amazing
Horrible chatbot
Chatbot is so bad. It doesn’t work at all. Hire some product managers and engineers to fix your app!
Woodruffs
In business class, why 3 (1 dead) seats it should be 2 large seats, plus more room, This is stupidity
As bad as website
After being hung up on multiple browsers and different devices on the LH website, I downloaded the app to reserve / book my seat. The app is an exact mirror of the website and gets hung up in the exact same ways and steps. Awful. And kind of a mirror of LH in many ways. Disappointing.
One of my first choices
I enjoy Lufthansa but the passport lines at Munich avoided me to upgrade first class.
Lufthansa Travels
We flew from Chicago to Frankfort and now from Frankfort to Florence. Everyone has been friendly from this airlines.
Wonderful experience
Airlines is very good and the app is easy to
Business class very good
Miami to Frankfurt, very attentive crew, good food for airplane food, comfy lie flat bed
Premium Economy!
Fantastic way to Fly!
Terrible App.
Genuinely wow. Simply a waste of time. Every other airline i’ve ever flown makes it easier to check in, one by one, without having to input everyone’s information at once. It also forces you to sign in before being able to check in for a flight
Login page blank
Login page blank. Using the browser is the same. Useless app. Has been like this for a year now.
Very clear and functional app
Very functional and clear app. Easy to navigate and gives prompts in advance. Easy to perform check in
Terrible app
Forcing me to sign up for an account in order to get a quote. Won't be flying on Lufthansa . Register for Travel ID. Really? Asinine
Supper laggy and straight out of the 90’s.
Had trouble checking in for my flight, had to restart a bunch of times and couldnt change my seat. Worst airline app i have used.
Flawless from start to finish
From the ground personnel to the crew was professional, warm, attentive, and made the entire experience feel effortless. Truly one of the best flights we’ve had—amazing s
Useless
Crashes immediately
Unsatisfy pasemger
SO much delayes with very stresful time . Very unsatisfied with your airlunes so far .
Nice staff
No issues the staff was pleasant and helpful. the honeymoon off to a good start
Good
All easy but i lost old miles and couldn’t log in for long time. so need to registered. and sometime still have issue to log in, even with new details always have technical error.
otherwise easy and good
otherwise easy and good
Seating
We booked our flights in Dec 2025 our official itinerary had our seating located together.
However our boarding passes had us in different parts on the plane different rows
However our boarding passes had us in different parts on the plane different rows
