Comparison

Lufthansa vs KLM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lufthansa

Manage your entire travel experience with this award-winning airline app. Book flights, check-in, access your digital boarding pass, track baggage, and receive real-time flight updates. Your personal travel assistant for a smooth journey before, during, and after your flight.

Highlights
  • Book flights and reserve seats
  • Online check-in with digital boarding pass
  • Store payment methods in Travel ID
  • Real-time flight status and notifications
  • Access onboard services offline
  • Track checked-in baggage
Features
Currently charting
Read full description

The Lufthansa app has been awarded the prize for the world's best airline app 2024 at the World Aviation Festival (WAF). Recognized for it's exceptional user experience, seamless booking management, and easy access to personalized extra services, the Lufthansa app is your reliable digital travel companion and keeps you informed with real-time information and ensures smooth travel, even during disruptions. The key features of the Lufthansa app: Before the flight • Book flights, reserve seats and add baggage: Book your desired flight and rent a car if you need to. You can also reserve or change your seat and add extra baggage. • Online check-in: Use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. You will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass from the app. • Travel ID and Lufthansa Miles and More: With the new digital wallet, you can store multiple payment methods in your Travel ID account, allowing for seamless and easy payment any time and from anywhere. Use your Travel ID or Lufthansa Miles & More login for personalized services. For a greater level of convenience, you can save your personal information in the Lufthansa app. • Real-time information and flight status: Your personal travel assistant provides you with important flight details and updates about your trip starting 24 hours before your flight departure. You’ll receive push notifications for check-in and the flight status and any gate changes will be displayed clearly on your home screen. This way you are able to keep track of your flights and prepare for them accordingly so you can start your trip feeling as relaxed as possible. During the flight • Flight ticket and onboard services: With the Lufthansa app, you always have your mobile boarding pass and onboard services at your fingertips – even when you’re offline. Access all relevant flight information as needed and always stay informed about any changes, without having to ask the flight crew. After the flight • Track baggage: Your digital travel companion is still there to support you even after you’ve landed. Conveniently track your checked-in baggage in the smartphone app and stay informed about the next parts of your journey. The Lufthansa app is the complete solution for a smooth travel experience. Conveniently book your flights and rental cars via the app, receive automatic notifications and updates about upcoming flights, and manage your personal data conveniently on the go. Download the Lufthansa app now and enjoy your trip! Your personal travel assistant is there for you before, during and after your flight. Find out about our flight offers at lufthansa.com and follow us on Instagram, Facebook, YouTube and X to stay up to date with the latest news. If you have any questions or need support, please do not hesitate to contact us. You can get in touch with us at lufthansa.com/xx/en/help-and-contact.

About

KLM

Book flights, manage your travel plans, and check in for your flight. Get real-time updates, customize your booking with extras, and access your digital boarding pass. Manage your loyalty account and receive exclusive offers.

Highlights
  • Book flights
  • Manage trip details
  • Check-in and get boarding pass
  • Real-time flight updates
  • Customize bookings
  • Access Flying Blue account
Features
Currently charting
Read full description

Your journey with us starts when you open the KLM app. With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips! BOOK A FLIGHT Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details. MANAGE YOUR TRIP View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps. GET YOUR BOARDING PASS Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy! YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard. STAY UP TO DATE Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.

Screenshots

Lufthansa4 screens
KLM4 screens

Verdict

The call

The clearest difference is ads: KLM at none against Lufthansa's shown. Lufthansa's advantage is review sentiment (57% vs 40%). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Lufthansa against 4.8 for KLM. Both are backed by a comparable volume of ratings — 93K and 51K respectively. Written reviews are what separate them: 57% of Lufthansa's written reviews are positive against 40% of KLM's.

UpkeepUpdate frequency

Lufthansa ships an update fortnightly, KLM every 3 weeks. Both last shipped on September 25, 2026.

Scorecard2 real differences · 9 level
Lufthansa versus KLM: the parameters behind the verdict, then further details
ParameterLufthansaKLM
PriceFreeFree
Rating4.7 (93K ratings)4.8 (51K ratings) — better
Positive reviews56.5% of reviews — better40.0% of reviews
Number of ratings93K — better51K
Update frequencyFortnightly — betterEvery 3 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#51 — better#107
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size404 MB450 MB
Age rating4+4+
DeveloperLufthansa Group Digital Hangar GmbHKLM Koninklijke Luchtvaart Maatschappij N.V.

Customer experience

Lufthansa

All ratings92,691 ratings
Positive95.1%
Neutral1.6%
Negative3.3%
Written reviews2,030 reviews
Positive56.5%
Neutral5.3%
Negative38.2%

KLM

All ratings50,924 ratings
Positive94.5%
Neutral1.9%
Negative3.7%
Written reviews1,456 reviews
Positive40.0%
Neutral7.9%
Negative52.1%

User reviews

Lufthansa

From 93K App Store ratings

What we love

  • 🚀 Smooth and efficient app
  • 📋 Detailed flight information
  • 🔍 Helpful airport maps and navigation
  • 💻 Seamless check-in and boarding pass access
  • 🗓️ Reliable flight status updates

Room to improve

  • 🐛 Buggy and unreliable functionality
  • 🤖 Poor customer service and unresponsive chatbots
  • 🕰️ Slow and laggy performance
  • 🔄 Inconsistent and confusing user experience
  • 🔍 Lack of clear information and instructions

KLM

From 51K App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Easy to navigate
  • 💯 Excellent customer service
  • ✨ Reliable and consistent performance

Room to improve

  • 🐛 Glitches and bugs
  • ⚠️ Inconsistent app behavior
  • 🕰️ Slow load times
  • 🔒 Security and login issues

Bugs and requests

Lufthansa

Reported bugs

5 issues
  • Boarding pass not displaying correctly
  • Inability to update or change flight details
  • Frequent app crashes and freezes
  • Inaccurate flight status and gate information
  • Difficulty logging in and accessing account

Requested features

5 requests
  • Improved family/group booking and management
  • Integration with loyalty programs and miles tracking
  • Enhanced baggage tracking and status updates
  • Personalized flight recommendations and alerts
  • Offline access and functionality

KLM

Reported bugs

4 issues
  • Inability to check in through the app
  • Seat selection not working as expected
  • Frequent app crashes and freezes
  • Incompatibility with older devices

Requested features

4 requests
  • Ability to change flights directly in the app
  • Improved seat selection and management
  • Better integration with Flying Blue program
  • More proactive notifications and updates

In-app purchases

None

Lufthansa

No in-app purchases

None

KLM

No in-app purchases

Questions

Is Lufthansa free?
Lufthansa is free to download, with no in-app purchases.
Is KLM free?
KLM is free to download, with no in-app purchases.
Which has better reviews, Lufthansa or KLM?
KLM is rated higher. Lufthansa averages 4.7 out of 5 from 93K ratings, while KLM averages 4.8 from 51K ratings.
Do Lufthansa or KLM have ads?
Lufthansa shows ads; KLM does not.
Which is updated more often, Lufthansa or KLM?
Lufthansa ships an update fortnightly, and KLM every 3 weeks. Most recently, Lufthansa was updated on September 25, 2026 and KLM on September 25, 2026.
Which is more popular, Lufthansa or KLM?
Lufthansa currently peaks at #51 in the App Store charts, and KLM at #107. Chart position reflects recent download velocity rather than total install base.

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