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Lufthansa

Lufthansa

Check-in, Boarding & Flying

86K ratings
1942 reviews
With Ads#79 in free Travel
💼 Business
✈️ Travel
Free
With Ads

Details

  • Released
  • Updated
  • December 8, 2008
  • July 8, 2026

Features

Developer

Lufthansa Group Digital Hangar GmbH
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About

Manage your entire travel experience with this award-winning airline app. Book flights, check-in, access your digital boarding pass, track baggage, and receive real-time flight updates. Your personal travel assistant for a smooth journey before, during, and after your flight.

✓Book flights and reserve seats
✓Online check-in with digital boarding pass
✓Store payment methods in Travel ID
✓Real-time flight status and notifications
✓Access onboard services offline
✓Track checked-in baggage
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What users say

Summarized from real user reviews of Lufthansa. Based on 86K reviews and a 4.7/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Smooth and efficient app
  • 📋Detailed flight information
  • 🔍Helpful airport maps and navigation
  • 💻Seamless check-in and boarding pass access
  • 🗓️Reliable flight status updates
  • 🔒Secure account management

Negative things

  • 🐛Buggy and unreliable functionality
  • 🤖Poor customer service and unresponsive chatbots
  • 🕰️Slow and laggy performance
  • 🔄Inconsistent and confusing user experience
  • 🔍Lack of clear information and instructions
  • 🔑Difficult login and account management
See all reviews

What's New in Lufthansa

9.628.0

July 8, 2026

Fly with ease and confidence, thanks to our team's hard work in eliminating any bugs and glitches that may have caused trouble in the past

Charts

Top Free

📉 79-1

Travel

This app dropped -1 position in Travel chart.

Last updated on July 19, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Requires making account to check in

Requires a count to check in… not the standard for the industry
Lamichaeljames21Lamichaeljames21

Examples of excellence in Customer Service.

This will be my fourth flight to Europe via Lufthansa. Each time the Lufthansa personnel I’ve dealt with have been professional, capable, thorough, as well as friendly, and courteous.
Honestly, Lufthansa is the only airline I actually look forward to flying on.
DouglumboDouglumbo

Amazing

It was my first time flying with Lufthansa and it was an amazing experience. The staff was really nice and accommodating.
chasingclotheschasingclothes

Efficient

I love flying Lufthansa because of the smooth travel and minimum disruption
EdPapy97EdPapy97

Dublin to Munich.

Easy, all team members extremely helpful and smiling! Good updates on app.
moving to mobilemoving to mobile
See 1937 more reviews

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User experience

🐞

Reported Bugs

5 issues

Boarding pass not displaying correctly

Bug

Inability to update or change flight details

Bug

Frequent app crashes and freezes

Bug

Inaccurate flight status and gate information

Bug

Difficulty logging in and accessing account

Bug
✨

Requested Features

5 requests

Improved family/group booking and management

Feature

Integration with loyalty programs and miles tracking

Feature

Enhanced baggage tracking and status updates

Feature

Personalized flight recommendations and alerts

Feature

Offline access and functionality

Feature

FAQ

What can I do with the Lufthansa app?

The Lufthansa app allows you to book flights and rental cars, reserve seats, add baggage, and check in online. You can access your digital boarding pass, receive real-time flight status updates and notifications, and track your checked-in baggage. It acts as a digital travel companion for your entire journey.

How do I check in using the app?

You can use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. Upon successful check-in, you will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass directly from the app.

Is the Lufthansa app free to use?

Yes, the Lufthansa app is free to download and use. While the app itself is free, it facilitates booking flights and services which may incur costs. The app also mentions in-app purchases for services like baggage and seat reservations.

Can I use the app offline?

Yes, you can access your mobile boarding pass and onboard services even when you are offline. This ensures you always have relevant flight information at your fingertips without needing an internet connection during your flight.

What information does the app provide before my flight?

Starting 24 hours before your flight departure, the app acts as your personal travel assistant. It provides important flight details, updates about your trip, and push notifications for check-in and flight status. Gate changes are also clearly displayed on your home screen.