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Lufthansa

Lufthansa

Check-in, Boarding & Flying

95K ratings
2066 reviews
With Ads#91 in free Travel
💼 Business
✈️ Travel
Free
With Ads

Details

Released
December 8, 2008
Updated
October 15, 2026

Features

Developer

Lufthansa Group Digital Hangar GmbH
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About

Manage your entire travel experience with this award-winning airline app. Book flights, check-in, access your digital boarding pass, track baggage, and receive real-time flight updates. Your personal travel assistant for a smooth journey before, during, and after your flight.

✓Book flights and reserve seats
✓Online check-in with digital boarding pass
✓Store payment methods in Travel ID
✓Real-time flight status and notifications
✓Access onboard services offline
✓Track checked-in baggage
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What users say about Lufthansa

Reviews of Lufthansa are mixed: the Travel app is rated 4.8/5 from 95K App Store ratings. What users like most: smooth and efficient app, detailed flight information. Top complaints: buggy and unreliable functionality, poor customer service and unresponsive chatbots. Summarized from real user reviews.

Positive things

  • 🚀Smooth and efficient app
  • 📋Detailed flight information
  • 🔍Helpful airport maps and navigation
  • 💻Seamless check-in and boarding pass access
  • 🗓️Reliable flight status updates
  • 🔒Secure account management

Negative things

  • 🐛Buggy and unreliable functionality
  • 🤖Poor customer service and unresponsive chatbots
  • 🕰️Slow and laggy performance
  • 🔄Inconsistent and confusing user experience
  • 🔍Lack of clear information and instructions
  • 🔑Difficult login and account management
See all reviews

What's New in Lufthansa

9.642.0

October 15, 2026

Fly with ease and confidence, thanks to our team's hard work in eliminating any bugs and glitches that may have caused trouble in the past

Charts

Top Free

📉 91-5

Travel

This app dropped -5 positions in Travel chart.

Last updated on October 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Ads via notifications 👎

Enabling notifications also enables ads from Lufthansa. There seems to be no way to opt out.

The notifications for flights and the overall app are good, but enabling notifications for traveling app shouldn’t also mean that I get ads, so I leave notifications turned off.

It’s a disappointing experience.
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IInformed0pinion

Kind and efficient

They are on time, kind and quality
TJTamara L Jarolimek

Mr

Great service from great crew, I love flying with Lufthansa!
KVKote V

Iconically insecure

The app will not allow password reset, and maybe initial login when using VPN, and just gives an error without season. Who when traveling thinks that is a good idea?
RRobertABQ

Award booking UX is terrible

As the award booking opens as a browser, first, it needs you to sign in with an email code every single time, and then it also has the browser close X prominently all the time, which makes it very easy to close instead of going back to list, and then you have to sign in again.
SSeimenev
See 2061 more reviews

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User experience

🐞

Reported Bugs

5 issues

Boarding pass not displaying correctly

Bug

Inability to update or change flight details

Bug

Frequent app crashes and freezes

Bug

Inaccurate flight status and gate information

Bug

Difficulty logging in and accessing account

Bug
✨

Requested Features

5 requests

Improved family/group booking and management

Feature

Integration with loyalty programs and miles tracking

Feature

Enhanced baggage tracking and status updates

Feature

Personalized flight recommendations and alerts

Feature

Offline access and functionality

Feature

FAQ

What can I do with the Lufthansa app?

The Lufthansa app allows you to book flights and rental cars, reserve seats, add baggage, and check in online. You can access your digital boarding pass, receive real-time flight status updates and notifications, and track your checked-in baggage. It acts as a digital travel companion for your entire journey.

How do I check in using the app?

You can use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. Upon successful check-in, you will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass directly from the app.

Is the Lufthansa app free to use?

Yes, the Lufthansa app is free to download and use. While the app itself is free, it facilitates booking flights and services which may incur costs. The app also mentions in-app purchases for services like baggage and seat reservations.

Can I use the app offline?

Yes, you can access your mobile boarding pass and onboard services even when you are offline. This ensures you always have relevant flight information at your fingertips without needing an internet connection during your flight.

What information does the app provide before my flight?

Starting 24 hours before your flight departure, the app acts as your personal travel assistant. It provides important flight details, updates about your trip, and push notifications for check-in and flight status. Gate changes are also clearly displayed on your home screen.