KLM vs Austrian
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KLM
Book flights, manage your travel plans, and check in for your flight. Get real-time updates, customize your booking with extras, and access your digital boarding pass. Manage your loyalty account and receive exclusive offers.
- Book flights
- Manage trip details
- Check-in and get boarding pass
- Real-time flight updates
- Customize bookings
- Access Flying Blue account
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Your journey with us starts when you open the KLM app. With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips! BOOK A FLIGHT Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details. MANAGE YOUR TRIP View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps. GET YOUR BOARDING PASS Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy! YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard. STAY UP TO DATE Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.
Austrian
Book flights, reserve seats, and manage your boarding passes. Receive real-time flight updates and personalized services throughout your journey. Track baggage and access on-board services easily.
- Book flights and reserve seats
- Online check-in with mobile boarding pass
- Real-time flight status and updates
- Baggage tracking
- Manage personal data and payment methods
- Access on-board services
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Book flights, reserve seats and keep track of your boarding passes - the Austrian app accompanies you throughout your journey with the Lufthansa Group network airlines. You receive real-time information and all relevant updates about your flight directly on your smartphone in the form of push notifications. The Austrian App ensures you are always up to date. Experience a smooth journey with the Austrian app. From booking your flight to landing and beyond, you can stay informed at all times. You can also conveniently manage your data and access personalized services via your personal profile. In short: The Austrian App keeps you well informed throughout your journey. Here’s how the Austrian App makes your journey easier: Before departure • Book your flight, reserve your seat and add your baggage: Search for your desired flight, book it, and rent a car that will be waiting for you at your destination. You can also add any additional pieces of luggage directly in the app and reserve or change your seat. • Online check-in: With the Austrian app, you can check in online for all Lufthansa Group Network Airlines flights. Your digital flight ticket will then appear directly on your smartphone. When boarding, simply open the app to show your mobile boarding pass. • Travel ID and Austrian Miles and More: You can now save several payment methods directly to your Travel ID account thanks to the new digital wallet. This means you can pay with ease anytime and anywhere. Enter your personal details and select your personalized services to make the Austrian app even easier to use. To do this, use your Travel ID or your Austrian Miles & More login. • Real-time information and flight status: Starting 47 hours before your departure, your personal travel assistant will provide you with all important updates and information about your flight. Push notifications about check-in, flight status and gate changes make sure you are always up to date. With messages that pop up on your home screen, you always have an overview of your trip and can relax and enjoy your journey. During the flight • Flight ticket and on-board services: With the Austrian app, you always have your mobile boarding pass and all on-board services with you – even when you are offline. That way you can keep track of all important flight information and changes at all times. After the flight • Track your baggage: Even after landing, the Austrian app will keep you informed of further steps that need to be taken. This means you always have an overview of your checked baggage and can track it easily. The Austrian app is the perfect companion to ensure a relaxed journey. You can use the app to book your flights and rental cars, receive automatic notifications and updates on your next flight and edit your personal data easily and conveniently while on the move. Download the Austrian app now for a relaxed travel experience with a personal digital travel assistant that accompanies you before, during and after your flight. Learn more about our flight offers at austrian.com and follow us on Instagram, Facebook, YouTube and X to stay up to date. If you have any questions or need any assistance, please do not hesitate to contact us. You can get in touch at https://www.austrian.com/at/en/contact#/.
Screenshots
Verdict
The clearest difference is monetization model: Austrian at free against KLM's free with in-app purchases. KLM's advantage is ratings volume (51K vs 4.9K) and chart position (#104 vs unranked). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for KLM against 4.9 for Austrian. That said, the two scores are not equally well evidenced: KLM has 51K ratings behind it against 4.9K, so its average is the more settled of the two. Written reviews are what separate them: 40% of KLM's written reviews are positive against 32% of Austrian's.
KLM ships an update every 3 weeks, Austrian every 2 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | KLM | Austrian |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (51K ratings) | 4.9 (4.9K ratings) — better |
| Positive reviews | 40.1% of reviews — better | 31.6% of reviews |
| Number of ratings | 51K — better | 4.9K |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #104 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 450 MB | 386 MB |
| Age rating | 4+ | 4+ |
| Developer | KLM Koninklijke Luchtvaart Maatschappij N.V. | Lufthansa Group Digital Hangar GmbH |
Customer experience
KLM
Austrian
User reviews
KLM
From 51K App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Easy to navigate
- 💯 Excellent customer service
- ✨ Reliable and consistent performance
Room to improve
- 🐛 Glitches and bugs
- ⚠️ Inconsistent app behavior
- 🕰️ Slow load times
- 🔒 Security and login issues
Austrian
From 4.9K App Store ratingsWhat we love
- ⭐ Excellent service and on-time performance
- 👍 User-friendly and easy to navigate
- 📢 Helpful notifications and updates
- 💯 Reliable and consistent performance
Room to improve
- 🐛 Frequent crashes and errors
- 📵 Inability to check-in or access boarding passes
- 🔒 Lack of account/profile management features
- 🤯 Confusing and counterintuitive UI
Bugs and requests
KLM
Reported bugs
4 issues- Inability to check in through the app
- Seat selection not working as expected
- Frequent app crashes and freezes
- Incompatibility with older devices
Requested features
4 requests- Ability to change flights directly in the app
- Improved seat selection and management
- Better integration with Flying Blue program
- More proactive notifications and updates
Austrian
Reported bugs
4 issues- App freezes during check-in process
- Incorrect or missing passenger information
- Booking changes not reflected in the app
- Compatibility issues with newer iOS versions
Requested features
4 requests- Add Apple Wallet support for boarding passes
- Improve account management and profile syncing
- Enhance seat selection and upgrade options
- Provide more detailed flight status information
In-app purchases
KLM
No in-app purchases
Austrian
No in-app purchases









