SWISS vs KLM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SWISS
Book flights, reserve seats, and access digital boarding passes. This travel companion provides real-time flight status updates, baggage tracking, and convenient management of personal data and services for a smooth journey.
- Book flights and reserve seats
- Digital boarding passes
- Real-time flight status notifications
- Baggage tracking
- Online check-in
- Manage personal data and services
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Book flights, reserve seats and access your digital boarding passes. With the SWISS app, your mobile travel companion for journeys with the Lufthansa Group network airlines, you can do all this and more. Push notifications will inform you of your flight’s status in real time, so you are kept up to date throughout your journey. With the SWISS app you are always well informed, from booking your flight to the arrival of your baggage at your destination so you can rest assured that your journey will run smoothly. Your personal data and personalized services can all be conveniently managed on your smartphone. In short, the SWISS app ensures you are well informed about all aspects of your flight. The main features of the SWISS app: Before your flight • Book your flight, reserve your seat and add your baggage: All this can be done conveniently in the app. You can also book a rental car or reserve or change your seat on the plane if you need to. With the app, you also have the option to add additional baggage. • Online check-in: Use the SWISS app to check in with ease for all flights operated by Lufthansa Group Network Airlines. Your digital flight ticket will be sent directly to your smartphone. Use the app to show your mobile boarding pass at the airport. • Travel ID and SWISS Miles and More: You now have the option of adding several payment methods to your Travel ID account so you can pay seamlessly and easily anytime and anywhere. To log in, use your Travel ID or SWISS Miles & More login credentials. Enter your personal data and personalized services to adapt the SWISS app to your needs. • Real-time information and flight status: In the 24 hours before your flight, your personal travel assistant will inform you of all important updates about your trip. Push notifications will appear on your home screen, so you always know when it’s time to check in or if there have been any gate changes. This way you always have an overview of your flight and the most current information. During the flight • Flight ticket and on-board services: With the SWISS app, you always have your mobile boarding pass and on-board services in your pocket, even during the flight and when you’re offline. This means you receive important flight information when you need it, ensuring that any changes to your flight don’t come as a surprise. After the flight • Track your baggage: Your digital travel companion is also there to lend a helping hand after landing. You can easily track your checked baggage in the SWISS app so you can arrive relaxed at your destination. With the SWISS app, you can enjoy a carefree journey. From booking your flights and rental cars to receiving automatic information and updates on the day of travel, the smartphone app is your handy travel companion. You can also manage your personal data while on the go. Download the SWISS app now and enjoy your flight! Your personal travel assistant is there for you before, during and after your journey. Find out about our flight offers at swiss.com and follow us on Instagram, Facebook, YouTube and X to stay up to date. If you have any questions or require support, please do not hesitate to get in touch. You can contact us at https://www.swiss.com/ch/en/customer-support/faq.
KLM
Book flights, manage your travel plans, and access your boarding pass all in one place. This app provides real-time flight updates, allows for booking enhancements, and keeps your loyalty program information handy.
- Book flights to various destinations
- Customize bookings and add extras
- Access digital boarding passes
- Manage Flying Blue account and Miles
- Receive real-time flight updates
- Pre-travel checklist and booking modifications
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Your journey with us starts when you open the KLM app. With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips! BOOK A FLIGHT Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details. MANAGE YOUR TRIP View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps. GET YOUR BOARDING PASS Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy! YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard. STAY UP TO DATE Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.
Screenshots
Verdict
The clearest difference is chart position: KLM at #107 against SWISS's unranked. KLM also leads on ratings volume (55K vs 12K). SWISS's advantage is review sentiment (49% vs 40%). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for SWISS against 4.8 for KLM. Both are backed by a comparable volume of ratings — 12K and 55K respectively. Written reviews are what separate them: 49% of SWISS's written reviews are positive against 40% of KLM's.
Both ship on a similar rhythm, roughly fortnightly. Both last shipped on November 11, 2026.
| Parameter | SWISS | KLM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (12K ratings) | 4.8 (55K ratings) — better |
| Positive reviews | 48.6% of reviews — better | 40.1% of reviews |
| Number of ratings | 12K | 55K — better |
| Update frequency | Fortnightly | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #107 — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 393 MB | 460 MB |
| Age rating | 4+ | 4+ |
| Developer | Lufthansa Group Digital Hangar GmbH | KLM Koninklijke Luchtvaart Maatschappij N.V. |
Customer experience
SWISS
KLM
User reviews
SWISS
From 12K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Efficient
- 🚀 Intuitive
- 👍 User-friendly
- 🚀 Smooth flying experience
Room to improve
- 🐛 Crashes frequently
- 🐛 Buggy and unreliable
- 🐛 Slow and unresponsive
- 🐛 Poor login and account management
- 🐛 Fails to retrieve boarding passes
KLM
From 55K App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Easy to navigate
- 💯 Excellent customer service
- ✨ Reliable and consistent performance
Room to improve
- 🐛 Glitches and bugs
- ⚠️ Inconsistent app behavior
- 🕰️ Slow load times
- 🔒 Security and login issues
Bugs and requests
SWISS
Reported bugs
5 issues- Inability to check in or retrieve boarding passes
- App crashes during critical functions
- Frequent login issues and lost user data
- Incompatibility with certain devices or OS versions
- Incorrect or outdated flight information
Requested features
6 requests- Ability to save personal information
- Option to download boarding passes directly to the app
- Real-time flight status updates
- Seat selection and upgrade options
- Integrated baggage tracking
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- Multilingual support
KLM
Reported bugs
4 issues- Inability to check in through the app
- Seat selection not working as expected
- Frequent app crashes and freezes
- Incompatibility with older devices
Requested features
4 requests- Ability to change flights directly in the app
- Improved seat selection and management
- Better integration with Flying Blue program
- More proactive notifications and updates
In-app purchases
SWISS
No in-app purchases
KLM
No in-app purchases








