Efficient and courteous
Everything and everyone along the way was wonderful. Things were kept cleaning, and everyone had smiles on their faces. Thank you.
Sehr gute App
Sehr übersichtlich und informativ
Response from developer
We're pleased to hear that you're enjoying the app. We hope to welcome you onboard again soon. ✈️
Very buggy
The screen freeze, impossible to buy a ticket from the app, then the price increases few minutes after, and now the screen is even freezing from the home page and I’m unable to acces to my booking. A very buggy app.
God-Awefull App
A truly terrible app. I have literally laid more to fly a different airline because this app is so bad. It constantly logs you out and then refuses to recognize credentials and then you get into a death spiral login loop. Austrian air = German hospitality + Italian efficiency.
Miles not displayed in booking page
This has been a very important piece of information when I book my flights. I always compare miles in different classes. With the newest app version 638.0, this feature is gone and I can’t wait to write a negative review. The product team should add it back!
Just awesome
Updated quickly highly accurate made my journey and connections a breeze.
Gut informiert
Alle wichtigen Informationen habe ich auf der App erhalten. Dadurch hat alles sehr gut geklappt
Response from developer
Thank you for your feedback. We're glad everything went smoothly throughout your journey. We hope to welcome you on board again soon. ✈️
Overly complicated
Every step is complicated with Austrian airlines, from check in to booking. Shop around and if you have options try Lufthansa or Air Canada instead
Response from developer
We're sorry to hear that using the app felt more complicated than it should be. If you're open to sharing more details via the in-app feedback option, it would help us better understand where the process can be improved. Thank you for your feedback.
Sehr gut strukturierte App
Alles gut zu finden, einfache Bedienung
Requires to sign up?
Never saw an Air company app requiring to sign up to use the app. I just want to check flight status and check in.
M G
Absolut professionell. Wurden aufgrund eines Sicherheitsvorfalls auf den nächsten Tag umgebucht. Austrian hat das super professionell abgearbeitet.
Unusable
It wants me to log in without the Option of using it without account but login or registration always ends with an error.
Impossible to find a ticket
Very bad menu ti find ticket and buy
unusable with star alliance partners
as an air canada aeroplan member I can’t use this app without having to create an austrian account
Stuck at the login
Stuck at the login. Had no wifi during the plane.
Stuck in infinite loop / bug
Signed up, but when logging in I get stuck wait and waiting for it to complete. (5-10 min of watching the “spinner”). And, app is completely worthless without logging in, so…
Gute App
Es wäre hilfreich, wenn man in der Übersicht der vergangenen Flüge die Uhrzeit des Abflugs und der Ankunft sehen könnte. Ansonsten funktioniert alles gut.
Terrible App
This app was already bad - I was constantly having to re-enter information previously input multiple times. Now it won’t even let me login. I just get an error message and coding garble. If I didn’t live in Austria, I would not fly this airline again.
Impossible to log in
This app isn’t functional at all. Without logging in, it doesn’t do anything, and when I enter my login details, it just freezes.
Worst app ever
You can’t just download the app and use it for individual bookings that you make you have to become a member or subscribe to some third-party identification website. It’s just Austrian ridiculousness.
