Air NZ vs Goki
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Air NZ
Manage your flights, check in, and access your digital boarding pass. Get real-time flight updates, order coffee, and track loyalty points. Purchase travel services like insurance and hotels.
- Manage flight bookings
- Online check-in and digital boarding pass
- Real-time flight information
- Order coffee from phone
- Purchase travel services
- Track loyalty points and benefits
- Add flight details to calendar
Read full descriptionHide full description
The Air NZ app – your trusted travel companion – lets you: • Take control of your flight bookings – change your seat, add a bag, manage your meals, and more. • Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. • Scan your digital boarding pass to print bag tags at the kiosk, board your aircraft, and if you're eligible, enter the Air New Zealand lounge. • Hold up to 9 boarding passes for your group or family under the same booking. Bookings with infants can't currently be supported. • Have real-time flight info at your fingertips with up-to-date gate and seat info, boarding and departure times, and more. • Receive notifications with key flight information – you'll never miss a beat. • Order coffee from your phone, and we'll let you know when it's ready to collect. Air New Zealand lounge access required. • Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars. • Track your Airpoints Dollars™ and Status Points balances, view your benefits and latest activity, or access your digital Airpoints™ card straight from your phone, plus find Airpoints Partners to help you earn Airpoints Dollars every day. • Access and use your digital Koru card when you have a Koru membership. • Access quick links to book or change flights on the fly. • Stay organised – add flight details to your calendar, and share them with others. Things not as effortless as they could be? We'd love to hear from you. Use the 'Help and Feedback' menu in the Air NZ app to see your options. By downloading, installing and using the Air NZ app, you agree that you have read, understood and agree to our Website and App Terms of Use at airnewzealand.co.nz/website-terms-of-use and our Privacy Policy at airnewzealand.co.nz/privacy.
Goki
Transform your phone into a smart key for seamless hotel access and discover on-site events. Connect with fellow travelers and manage your stay directly from your device, skipping check-in lines and enhancing your overall experience.
- Phone as smart key
- Access rooms and common areas
- Connect with other guests
- View on-site events
- Skip check-in queues
- Message reception
- Extend stay and leave feedback
Read full descriptionHide full description
Welcome to Goki. Check-in & get your Smart Key prior to arrival, meet other guests & find out what’s on where you're staying. SmartKeys Your phone is your key. Access your room & other common areas with the tap of a button. Social Meet other guests staying at the same time & see who’s attending today's events & activities. Save time No more queues, filling in registration forms & waiting for a keycard to get to your room! Better stays Message reception any time, extend your stay & leave feedback all from your phone. Experience more Get real time reviews from other guests for experiences you want to book. Join over a million travellers that have used Goki as the Key to their room while they travel.
Screenshots
Verdict
The clearest difference is rating: Air NZ at 4.6 against Goki's 4.1. Air NZ also leads on ratings volume (12K vs 140). Goki's advantage is ads (none vs shown) and review sentiment (70% vs 44%). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Air NZ holds the better App Store score, 4.6 against 4.1. That said, the two scores are not equally well evidenced: Air NZ has 12K ratings behind it against 140, so its average is the more settled of the two. Written reviews complicate that: 44% of Air NZ's written reviews are positive against 70% of Goki's, so the app with the better star average is not the one people write more warmly about.
Air NZ ships an update every 3 weeks, Goki every 6 weeks. The most recent releases landed on September 25, 2026 and September 23, 2026 respectively.
| Parameter | Air NZ | Goki |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (12K ratings) — better | 4.1 (140 ratings) |
| Positive reviews | 43.5% of reviews | 70.3% of reviews — better |
| Number of ratings | 12K — better | 140 |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, Apple Watch | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 198 MB | 32 MB |
| Age rating | 4+ | 12+ |
| Developer | Air New Zealand | Tipi |
Customer experience
Air NZ
Goki
User reviews
Air NZ
From 12K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Useful features
- 🚀 Smooth check-in process
- 👍 Friendly staff
- 👍 Reliable service
Room to improve
- 🐛 Buggy app
- 🔍 Lack of functionality
- 🔍 Redirects to website
- 🔍 Poor customer service
- 🔍 Unreliable app
Goki
From 140 App Store ratingsWhat we love
- 👍 Good location
- 🚀 Easy room access with app
- 👍 Friendly staff
- 👍 Comfortable beds
- 👍 Clean facilities
Room to improve
- 🔨 Tired, outdated interior
- 🔨 Noisy location
- 🔨 Dirty bathrooms
- 🔨 Lack of storage space
- 🔨 Uncomfortable furniture
Bugs and requests
Air NZ
Reported bugs
5 issues- App crashes on launch
- Check-in process not working
- Seat selection issues
- Airpoints not tracking correctly
- Boarding pass disappearing from app
Requested features
6 requests- Add Apple Wallet support for boarding passes
- Improve multi-booking management
- Enable in-app flight booking
- Provide better communication on flight changes
- Add ability to track checked luggage
Show 1 moreShow fewer
- Improve app stability and performance
Goki
Reported bugs
3 issues- App login and check-in issues
- Unreliable door locks and access
- Inconsistent app performance
Requested features
4 requests- Apple Watch app integration
- More privacy curtains or partitions in dorms
- Improved lighting options in rooms
- Better kitchen facilities and equipment
In-app purchases
Air NZ
No in-app purchases
Goki
No in-app purchases
Questions
Is Air NZ free?
Is Goki free?
Which has better reviews, Air NZ or Goki?
Do Air NZ or Goki have ads?
Which is updated more often, Air NZ or Goki?
Other comparisons
