Comparison

AT&T vs Reliant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AT&T

Manage all your AT&T services and accounts in one place. Pay bills, shop for deals, track data usage, and get AI-powered support. Seamlessly manage devices and stay connected with network insights.

Highlights
  • Bill payment and management
  • Account and connection management
  • Personalized offers and deals
  • Device and data usage tracking
  • AI-powered assistant for support
  • Network security and health checks
Read full description

One app, every connection. The all-new AT&T app gives you unprecedented access, control, and insight with a sleek, reimagined interface. Shop our best deals, pay your bill, manage your account and connections, and get help when you need it. A powerful AI assistant is always available to answer questions, resolve issues, and guide you to the right plans, devices, and upgrades. With clear visibility into your network, you can track data usage, locate a device, refresh your connection, manage downtime. Manage your account • Easily view and pay your AT&T bill. • Manage your AT&T Wireless and Internet accounts all in one place. • Get user-level access so everyone on your account sees what matters to them. Get personalized offers and our best deals • See personalized offers on the latest devices tailored to your needs. Upgrade seamlessly to the newest iPhone. • Shop and compare our top plans, including unlimited wireless and fiber internet. • Enhance your account with features like early upgrades, international connectivity, device protection, and enhanced performance. • Find an AT&T store near you. Switch to AT&T • Experience the power of AT&T’s fast, reliable, and secure 5G network. • Try AT&T Wireless free for 30 days. Keep your current service and number while you test drive our network from your compatible iPhone. Terms apply. Manage devices and usage • Easily manage all your devices, from smartphones and smartwatches to home internet equipment like Wi-Fi extenders. • Self-install eligible internet services with step-by-step guidance. • Assign devices to profiles, manage content and internet access, and track locations for peace of mind. • Track data usage across both wireless and internet services. Stay secure and connected • Block robocalls and spam with AT&T ActiveArmor®. • Stay connected during outages with internet backup (for eligible customers). • Monitor network-level security features from a single, easy-to-use dashboard. • Run network health checks and speed tests anytime. Get smarter help, powered by AI • Get help from Andi, AT&T’s AI assistant, for support, troubleshooting, and account questions. • Stay informed with timely updates, alerts, and account notifications.

About

Reliant

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

Highlights
  • Track electricity, solar, and EV usage
  • Remote Nest thermostat control
  • Bill payment and management
  • Account alerts and notifications
  • Prepaid fund management
  • Account plan management
  • 24/7 customer support
Features
Read full description

The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.

Screenshots

AT&T4 screens
Reliant4 screens

Verdict

The call

AT&T and Reliant both sit at 4.8 stars, but that hides the real split: 45% of Reliant's written reviews are positive against 19% of AT&T's. AT&T's advantage is update cadence (every 9 days vs every 4 weeks) and ratings volume (290K vs 21K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for AT&T against 4.9 for Reliant. That said, the two scores are not equally well evidenced: AT&T has 290K ratings behind it against 21K, so its average is the more settled of the two. Written reviews are what separate them: 19% of AT&T's written reviews are positive against 45% of Reliant's.

UpkeepUpdate frequency

AT&T ships an update every 9 days, Reliant every 4 weeks. Both last shipped on October 31, 2026.

Scorecard4 real differences · 7 level
AT&T versus Reliant: the parameters behind the verdict, then further details
ParameterAT&TReliant
PriceFreeFree
Rating4.8 (290K ratings)4.9 (21K ratings) — better
Positive reviews18.6% of reviews45.5% of reviews — better
Number of ratings290K — better21K
Update frequencyEvery 9 days — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#11 — better—
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.6 — better
Further details — not scored
Size143 MB233 MB
Age rating17+4+
DeveloperAT&T Services, Inc.Reliant Energy Retail Holdings, LLC

Customer experience

AT&T

All ratings264,162 ratings
Positive95.0%
Neutral2.1%
Negative2.9%
Written reviews4,741 reviews
Positive18.6%
Neutral5.0%
Negative76.4%

Reliant

All ratings20,506 ratings
Positive98.0%
Neutral0.6%
Negative1.4%
Written reviews165 reviews
Positive45.5%
Neutral8.5%
Negative46.1%

User reviews

AT&T

From 290K App Store ratings

What we love

  • 🚀 Great customer service
  • 👍 Smooth app experience
  • 💡 Helpful features like account management

Room to improve

  • 🐛 Glitchy and unreliable app
  • ⚠️ Complicated billing and account issues
  • 🤯 Frustrating customer service experience
  • 💸 Unexpected charges and fees

Reliant

From 21K App Store ratings

What we love

  • 💳 Easy payment process
  • 🔍 Detailed usage information
  • 📱 Convenient mobile app
  • 👍 User-friendly interface
  • 🤝 Reliable service

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⏱️ Slow app performance
  • 💰 Increasing electricity costs
  • 🔒 Login and security issues
  • 📉 Inaccurate usage data

Bugs and requests

AT&T

Reported bugs

3 issues
  • Login issues and account recognition problems
  • Inability to download or view billing statements
  • Inconsistent app performance across devices

Requested features

3 requests
  • Streamlined app navigation
  • Ability to easily view and manage account details
  • Improved integration between wireless and TV services

Reliant

Reported bugs

5 issues
  • Login screen freezes
  • Inability to make payments through the app
  • Incompatibility with certain mobile devices
  • Inconsistent app behavior across platforms
  • Syncing issues with Nest thermostats

Requested features

5 requests
  • Ability to save payment information
  • Improved app stability and reliability
  • Expanded usage tracking and analytics
  • Seamless integration with smart home devices
  • Better communication on service changes

In-app purchases

None

AT&T

No in-app purchases

None

Reliant

No in-app purchases

Questions

Is AT&T free?
AT&T is free to download, with no in-app purchases.
Is Reliant free?
Reliant is free to download, with no in-app purchases.
Which has better reviews, AT&T or Reliant?
Reliant is rated higher. AT&T averages 4.8 out of 5 from 290K ratings, while Reliant averages 4.9 from 21K ratings.
Do AT&T or Reliant have ads?
Neither AT&T nor Reliant shows ads.
Which is updated more often, AT&T or Reliant?
AT&T ships an update every 9 days, and Reliant every 4 weeks. Most recently, AT&T was updated on October 31, 2026 and Reliant on October 31, 2026.

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