First-time apartment renter
The app is intuitive and while I’m trying to get my feet under me, ease of use is incredibly helpful. Thank you
Angry
Why is it so hard to go in your account I don’t need tv service I just would like to see what i owe instead it’s a run around.
30 dollars fee for 10 days?
I am an at&t customer for 4 years, My bill is 87 dollars and i changed auto payment bank account and they were late 10 days to pull up the money from my new bank account. I was checking my att balance everyday to avoid fee and it was 0 dollars everyday, just now I saw the balance is 117 dollars. I called them talked on the phone 55 minutes. they did not remove it. now I have to pay 117$. this is not acceptable 30$ fee for 10 days. also this is not my mistake, their app and system are not organized, they never update anything on time. please think twice before you use at&t!!!
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AT&T excelente compañía
Excelente compañía y servicio.
Trash network
I’ve had 1 bar all week in a major US city
Horrible
It takes FORVEVER to load. Doesnt matter how many times it’s refreshed. So frustrating!
Horrible
Poor support with AI CANNOT MANEUVER ON PHONE OR APP CUTS YOU OFF
Where do you get the audacity?
There is zero reasonable excuse for this app PAUSING MY MUSIC when I open it. It’s so stupid, additionally every single link just opens in a new window. It’s fine but the pausing audio upon opening is stupid.
Payment
Great app to track everything but when making a payment it takes forever to come out
Iphone 18 pro max
Love it ⭐️
Useful features, but
It doesn’t have a logout option so you can’t switch accounts without deleting the app from your phone entirely.
No service @ Sky valley
Played golf at Sky valley in a tournament and couldn’t use my gps…. Verizon user had service…..bummer to say the least
Not user friendly
Truly awful app — simply trying to find the current zip code attached to my account to see my billing breakdown. Looked in my account details for the zip code but I need my zip code attached to my account to see it/change it. Of which is what I'm looking for.. Looked for my current account zip code in my email confirmations of auto payments as well, no dice..no record anywhere. plus the app signs you out for blinking.
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Customer service
I’m not gonna lie I liked what the service provided, but my house had burned down acouple days ago called the customer service number they provided and was happy they said they would suspend it I was thrilled, because mind you I still wanted to move my service to the new home, later found out I still owe $120+ even though I haven’t used the internet for the past 3 months tried resolving it threw there chat customer service they said that they can’t even suspend services through call requests, so i basically called for no reason was there response, and that I owed the $120 I was completely in awe on how redundant it fell to call the support when it meant completely nothing I was in so much disbelief, decided I’ll pay it off return there items because that’s just horrid service I couldn’t believe it, so now I just gotta swap services for the new home because that was just a kick in the face for being a new buyer.
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This app sucks just like the old version
This app sucks because it freezes and lags continuously just like the old one did. All that was done was to make it look “modern” and “prettier”
Bad
Bad
Feed back
There is no place to feedback communications to AT&T. It’s unfortunate that you have to talk to the chatty Cathy for 10 minutes on the phone and not get anything. Except the runaround and then when you wanna talk to a representative, you have to wait 30 to 45 minutes, which is ridiculous. It’s sad that a large corporation has slumped to this piss. Poor service.
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Okay
Okay
Lo peor
La aplicación de AT&T, lo peor que hay es lenta. A cada rato tengo que estar cerrándole abriéndola, porque no encuentra la página. Adónde supuestamente me tenía que dirigir lenta, y si llamas también al servicio al cliente en llamada telefónica, lo peor el sistema automatizado que tienen cuando se le da la gana, te comunicas con un representante cuando no sólo te corta la llamada terrible con una compañía tan grande con todo este tipo de situaciones terrible.
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Easy to use app
Easy to access web page.
