Unusable app
Terrible app. “Services” tab is entirely blank, troubleshooting gets you nowhere, “Ask Andi” is less than useless - it keeps directing me to “Ask Andi” for in app help which is the thing I’m already talking to! Claims “you don’t have an account linked with this user ID” - really? Because I did a couple months ago and AT&T is happy to charge this account that doesn’t seem to exist
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Phone service trouble unending until I canceled it
I’m still waiting to resolve over payment for lackluster home telephone service. It’s a down right shame all the service focus is on mobile services. I’ve tried to work with you for One year and I’ve had enough. Now, I agreed to start service with, but have yet to receive the device! I guess I need to cancel this service, too! I would appreciate a call from customer retention.
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Bad bad bad
I don't advise people to join at&t
Great service
After my subscription expired, I was out of town and so I came back to find that it had expired while I was out
Why
Why do I have to update the app every single month just to pay my bill. Awful app
