Zero stars isn’t an option
Tried to upgrade my phone and even though the IMEI numbers match they can’t do it because they can’t find it. Said 3-5 days for loyalty dept to review it, been 5 days and no progress just we have to wait on the “back office team”. Asked for contact information for that team and was denied that information.
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Not intuitive at all
This app is so hard to use.
Kennesaw Ga
I am not extremely happy with my iPhone because of hacking from the AT and T store. I reported the issue with Attorney General Customer Service protection. The FTC has 7 different individuals tracked to the cell phone by more than the FTC. I asked for subscription to be paid back and you refused. How do you treat your customers, not well! I met with AT and T representative last week and she was so kind! She does know of an extra WiFi box that I don’t have access to but was ordered. I would appreciate if you checked the activity of so called subscriptions! Thanks
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Slow and poorly designed
It’s absolutely impossible to use this app for what I want. Half the time it won’t let me login. always says it’s our fault, not yours, and then nothing happens. Plus it’s slow, very poorly organized.
Home Internet
The Best 👍🏾💯
