Shake Shack vs Cinnabon
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shake Shack
Order your favorite burgers, fries, and shakes ahead of time for pickup or delivery. Enjoy exclusive deals, early access to new menu items, and customizable meal options. Skip the line and get your delicious Shack fix with ease.
- Order ahead for pickup or delivery
- Skip the line
- Save favorite orders
- Customize meals and allergy preferences
- Exclusive app-only offers
- Early access to new items and collabs
- Real-time food tracking
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The closest you’ll come to downloading a cheeseburger and fries: the Shack App! Whenever you’re craving really, really good ingredients (always), getting your Shake Shack fix is easier than ever on the app—from delivery to pickup. Score your favorite burgers, chicken, hot dogs, shakes, and lemonades all right here on your phone! Plus, enjoy sweet features like early access to new items, exclusive deals, special collabs, and way more. SHAKE SHACK APP FEATURES: SKIP THE LINE o Order ahead from wherever: Order from your favorite burger restaurant right from your house, car, work, wherever! o Choose your pickup time + pickup type: Only have a few minutes to grab lunch? Order your burgers, chicken, hot dogs, fries, and custard ahead and get your Shack fix on your time! o Fast reordering + save your favorites: know exactly what burger you want every time? Save it to your profile for fast reordering! o Customize your meal + allergy preferences: Whether you're gluten free, dairy free, vegetarian or looking to lighten up your meal, the Good Fit menu, has something for everyone! o Apple Pay + more $1.99 DELIVERY o In-app delivery for just $1.99 o Track your food in real time o Customize your drop-off preferences o Order more than $40 and get free delivery! EXCLUSIVE TREATS o App-only offers o Early access to new items + collabs o First to hear about all new items Follow us on Instagram, Twitter, and Facebook for all the latest Shake Shack news: @shakeshack
Cinnabon
Order your favorite cinnamon rolls for delivery or pickup, and earn rewards with every purchase. Sign up to receive a sweet treat and enjoy exclusive offers. Track your points and redeem them for delicious Cinnabon items.
- Contactless mobile ordering
- Delivery and pickup options
- Earn points on purchases
- Redeem points for rewards
- Exclusive offers and surprises
- Bakery locator
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The Cinnabon app lets you place mobile orders for contactless delivery or pickup, earn points toward sweet rewards with every purchase, receive exclusive offers and more. Because Life Needs Frosting®. Sweet Rewards --------------------- Enjoy BonBites or a MiniBon on us with purchase just for signing up!* Get a 16 oz Cold Brew on your birthday Earn 10 points for every dollar spent Receive a Classic Roll, MiniBon or 4-ct BonBites every 250 points Bonus offers and fun surprises Great Features -------------------- Contactless mobile ordering for delivery or pickup Exclusive rewards & offers Convenient bakery locator Points tracker Rewards and online ordering only available at participating U.S. locations. *Valid for Cinnabon Rewards Members. One (1) 4-count Original BonBites or MiniBon with purchase. Expires 14 days after issue. Single use. Service fees, taxes, and other fees may apply. Exclusions apply. Void where prohibited. Full terms: Cinnabon.com/offers. CA Privacy Notice: https://www.cinnabon.com/privacy#ca Do Not Sell My Info: https://www.cinnabon.com/privacy#ca
Screenshots
Verdict
The clearest difference is ads: Cinnabon at none against Shake Shack's shown. Cinnabon also leads on device support (3 vs 1) and iOS requirement (15.0 vs 18.0). Shake Shack's advantage is update cadence (weekly vs every 2 months) and ratings volume (611K vs 8.8K). On price, rating, review sentiment and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Shake Shack against 4.8 for Cinnabon. That said, the two scores are not equally well evidenced: Shake Shack has 611K ratings behind it against 8.8K, so its average is the more settled of the two. Written reviews are what separate them: 41% of Shake Shack's written reviews are positive against 34% of Cinnabon's.
Shake Shack ships an update weekly, Cinnabon every 2 months. Both last shipped on October 29, 2026.
| Parameter | Shake Shack | Cinnabon |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (611K ratings) — better | 4.8 (8.8K ratings) |
| Positive reviews | 40.9% of reviews — better | 33.9% of reviews |
| Number of ratings | 611K — better | 8.8K |
| Update frequency | Weekly — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #54 — better | #82 |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 136 MB | 125 MB |
| Age rating | 4+ | 4+ |
| Developer | Shake Shack | Cinnabon® Franchisor SPV LLC. |
Customer experience
Shake Shack
Cinnabon
User reviews
Shake Shack
From 611K App Store ratingsWhat we love
- 🚀 Fast and efficient ordering
- 👍 Intuitive and user-friendly interface
- 🤝 Excellent customer service
- 🍔 High-quality food
Room to improve
- 🐛 Unreliable order processing and delivery
- 📍 Incorrect delivery addresses
- 🕰️ Long wait times for order pickup
- 📄 Lack of nutritional information
- 💳 No option to save payment info or use Apple Pay
Cinnabon
From 8.8K App Store ratingsWhat we love
- 👍 Great app experience
- 👍 Reliable and consistent performance
- 👍 Excellent customer service
- 👍 Delicious Cinnabon products
Room to improve
- 🐛 Password recovery issues
- 🐛 Rewards system not working properly
- 🐛 Delivery issues (cold food)
- 🐛 Barcode scanning not functioning
Bugs and requests
Shake Shack
Reported bugs
5 issues- App crashes and freezes
- Order history disappears
- Inability to cancel or modify orders
- Delivery address issues
- Payment processing problems
Requested features
5 requests- Allow customization of menu items
- Add option to choose between pickup and delivery
- Implement real-time order tracking and notifications
- Provide detailed nutritional information for menu items
- Enable saved addresses and payment methods
Cinnabon
Reported bugs
3 issues- App not launching on iOS devices
- Inability to select drink size
- Rewards not being properly applied
Requested features
2 requests- Bring back Cinnastix/CinnaSticks
- Improve rewards program and make it more accessible
In-app purchases
Shake Shack
No in-app purchases
Cinnabon
No in-app purchases
