Comparison

MyUsage Mobile vs myDES

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyUsage Mobile

Access real-time information about your utility service, including usage and costs, from your smart meter. Monitor your consumption 24/7, track daily charges, and manage alerts. Optional features may include reporting outages and making payments.

Highlights
  • Monitor service 24/7
  • Track daily charges
  • View daily usage data
  • Manage automatic alerts
  • View balance and daily charges
  • Report outages (optional)
  • Make payments (optional)
Features
Read full description

In order to use this app, your utility must offer MyUsage service and you must have an active MyUsage account. If you do not have a MyUsage account, please check with your utility about availability and establishing a MyUsage account. Description: MyUsage Mobile allows you to get information about your utility service anytime, anywhere. It’s fast, easy, and convenient. If your home, apartment, or business has a smart meter, you can get information 24/7 about how much you’re using – and how much it’s costing you. • Monitor your service 24/7 • Track how much you’re being charged each day • View daily usage data • Manage your automatic alerts and user settings via the application • View your balance and daily charges in real time if you have a prepaid account Optional Features (if permitted by your utility): • Report an outage • Make check and credit card payments within the app • Manage your automatic alerts and user settings via the application • Receive push notifications Benefits With accurate information about your utilities, you can reduce your carbon footprint and better manage your budget. MyUsage gives you the information you need in order to make informed decisions regarding your usage. Languages: English Requirements: Compatible with iPhone and iPod touch Requires iOS 5 or later In order to use this app, your utility must offer MyUsage service and you must have an active MyUsage account. If you do not have a MyUsage account, please check with your utility about availability and establishing a MyUsage account.

About

myDES

Manage your account details, view bills and balances, make payments, and find payment locations. Schedule alerts and reminders for nearly everything you can do on the web portal, instantly from anywhere.

Highlights
  • Secure account access
  • View bill and balance
  • Make payments
  • Find payment locations
  • Schedule alerts and reminders
  • Manage account details
Features
Read full description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and account balance, make payments and find payment locations, schedule alerts and reminders, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

Screenshots

MyUsage Mobile4 screens
myDES4 screens

Verdict

The call

The clearest difference is review sentiment: MyUsage Mobile at 51% against myDES's 0%. MyUsage Mobile also leads on rating (4.7 vs 2.0) and update cadence (every 5 weeks vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyUsage Mobile holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: MyUsage Mobile has 14K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 51% of MyUsage Mobile's written reviews are positive against 0% of myDES's.

UpkeepUpdate frequency

MyUsage Mobile ships an update every 5 weeks, myDES every 7 months. The most recent releases landed on September 25, 2026 and September 18, 2026 respectively.

Scorecard4 real differences · 6 level
MyUsage Mobile versus myDES: the parameters behind the verdict, then further details
ParameterMyUsage MobilemyDES
PriceFreeFree
Rating4.7 (14K ratings) — better2.0 (2 ratings)
Positive reviews50.5% of reviews — better0.0% of reviews
Number of ratings14K — better2
Update frequencyEvery 5 weeks — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS11.0 — better12.0
Further details — not scored
Size64 MB174 MB
Age rating4+4+
DeveloperExceleron SoftwareDyersburg Electric System

Customer experience

MyUsage Mobile

All ratings14,123 ratings
Positive92.7%
Neutral3.1%
Negative4.2%
Written reviews95 reviews
Positive50.5%
Neutral6.3%
Negative43.2%

myDES

All ratings2 ratings
Positive0.0%
Neutral50.0%
Negative50.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

MyUsage Mobile

Reported bugs

4 issues
  • Login issues and inability to reset password
  • Payment processing errors and failed transactions
  • Inconsistent data display and sync issues
  • Push notification registration problems

Requested features

4 requests
  • Integrate payment functionality directly in the app
  • Provide more detailed historical usage data
  • Improve user-friendliness and navigation
  • Add customizable notification settings

myDES

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyUsage Mobile

No in-app purchases

None

myDES

No in-app purchases

Questions

Is MyUsage Mobile free?
MyUsage Mobile is free to download, with no in-app purchases.
Is myDES free?
myDES is free to download, with no in-app purchases.
Which has better reviews, MyUsage Mobile or myDES?
MyUsage Mobile is rated higher. MyUsage Mobile averages 4.7 out of 5 from 14K ratings, while myDES averages 2.0 from 2 ratings.
Do MyUsage Mobile or myDES have ads?
Neither MyUsage Mobile nor myDES shows ads.
Which is updated more often, MyUsage Mobile or myDES?
MyUsage Mobile ships an update every 5 weeks, and myDES every 7 months. Most recently, MyUsage Mobile was updated on September 25, 2026 and myDES on September 18, 2026.

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