MyUsage Mobile vs myDES
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyUsage Mobile
Access real-time information about your utility service, including usage and costs, from your smart meter. Monitor your consumption 24/7, track daily charges, and manage alerts. Optional features may include reporting outages and making payments.
- Monitor service 24/7
- Track daily charges
- View daily usage data
- Manage automatic alerts
- View balance and daily charges
- Report outages (optional)
- Make payments (optional)
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In order to use this app, your utility must offer MyUsage service and you must have an active MyUsage account. If you do not have a MyUsage account, please check with your utility about availability and establishing a MyUsage account. Description: MyUsage Mobile allows you to get information about your utility service anytime, anywhere. It’s fast, easy, and convenient. If your home, apartment, or business has a smart meter, you can get information 24/7 about how much you’re using – and how much it’s costing you. • Monitor your service 24/7 • Track how much you’re being charged each day • View daily usage data • Manage your automatic alerts and user settings via the application • View your balance and daily charges in real time if you have a prepaid account Optional Features (if permitted by your utility): • Report an outage • Make check and credit card payments within the app • Manage your automatic alerts and user settings via the application • Receive push notifications Benefits With accurate information about your utilities, you can reduce your carbon footprint and better manage your budget. MyUsage gives you the information you need in order to make informed decisions regarding your usage. Languages: English Requirements: Compatible with iPhone and iPod touch Requires iOS 5 or later In order to use this app, your utility must offer MyUsage service and you must have an active MyUsage account. If you do not have a MyUsage account, please check with your utility about availability and establishing a MyUsage account.
myDES
Manage your account details, view bills and balances, make payments, and find payment locations. Schedule alerts and reminders for nearly everything you can do on the web portal, instantly from anywhere.
- Secure account access
- View bill and balance
- Make payments
- Find payment locations
- Schedule alerts and reminders
- Manage account details
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and account balance, make payments and find payment locations, schedule alerts and reminders, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.
Screenshots
Verdict
The clearest difference is review sentiment: MyUsage Mobile at 51% against myDES's 0%. MyUsage Mobile also leads on rating (4.7 vs 2.0) and update cadence (every 5 weeks vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyUsage Mobile holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: MyUsage Mobile has 14K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 51% of MyUsage Mobile's written reviews are positive against 0% of myDES's.
MyUsage Mobile ships an update every 5 weeks, myDES every 7 months. The most recent releases landed on September 25, 2026 and September 18, 2026 respectively.
| Parameter | MyUsage Mobile | myDES |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (14K ratings) — better | 2.0 (2 ratings) |
| Positive reviews | 50.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 14K — better | 2 |
| Update frequency | Every 5 weeks — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 11.0 — better | 12.0 |
| Further details — not scored | ||
| Size | 64 MB | 174 MB |
| Age rating | 4+ | 4+ |
| Developer | Exceleron Software | Dyersburg Electric System |
Customer experience
MyUsage Mobile
myDES
Bugs and requests
MyUsage Mobile
Reported bugs
4 issues- Login issues and inability to reset password
- Payment processing errors and failed transactions
- Inconsistent data display and sync issues
- Push notification registration problems
Requested features
4 requests- Integrate payment functionality directly in the app
- Provide more detailed historical usage data
- Improve user-friendliness and navigation
- Add customizable notification settings
myDES
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyUsage Mobile
No in-app purchases
myDES
No in-app purchases









