NYC 311 vs Savecom Cloudphone
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYC 311
Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.
- Access city government services
- Report neighborhood issues
- Track service requests
- Get updates on parking and trash
- Receive schedule change notifications
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The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
Savecom Cloudphone
This application provides telecommunication services, allowing users to make and receive calls. It functions as a virtual phone number, enabling communication through a digital platform.
- Virtual phone number
- Make and receive calls
- Telecommunication services
- Digital communication platform
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Savecom Telecom Phone App
Screenshots
Verdict
The clearest difference is rating: Savecom Cloudphone at 3.7 against NYC 311's 3.1. Savecom Cloudphone also leads on review sentiment (50% vs 19%). NYC 311's advantage is update cadence (monthly vs every 10 months) and ratings volume (425 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Savecom Cloudphone holds the better App Store score, 3.7 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 425 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 50% of Savecom Cloudphone's.
NYC 311 ships an update monthly, Savecom Cloudphone every 10 months. The most recent releases landed on September 21, 2026 and September 10, 2026 respectively.
| Parameter | NYC 311 | Savecom Cloudphone |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (425 ratings) | 3.7 (6 ratings) — better |
| Positive reviews | 19.4% of reviews | 50.0% of reviews — better |
| Number of ratings | 425 — better | 6 |
| Update frequency | Monthly — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 102 MB | 108 MB |
| Age rating | 4+ | 17+ |
| Developer | Department of Information Technology And Telecomm | Savecom Telecom INC |
Customer experience
NYC 311
Savecom Cloudphone
Bugs and requests
NYC 311
Reported bugs
5 issues- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors
Requested features
9 requests- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping
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- Integrate spell check
- Provide more detailed responses on closed requests
- Retain access to photos submitted with tickets
- Support video uploads for noise complaints
Savecom Cloudphone
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYC 311
No in-app purchases
Savecom Cloudphone
No in-app purchases
