NYC 311 vs SIMON AIRE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYC 311
Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.
- Access city government services
- Report neighborhood issues
- Track service requests
- Get updates on parking and trash
- Receive schedule change notifications
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The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
SIMON AIRE
Control your air conditioner remotely from anywhere. Set schedules, timers, and share device access with family members for a comfortable and convenient home environment.
- Remote appliance control
- Multi-user device access
- Customizable timers
- Device sharing
- Quick device connection
- Weekly scheduling
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Smart Air conditioner, Comfortable life 1. Remote control: control home appliances from anywhere 2. Multi-people control: all family member can control the devices with App,not at the same time. 3. Timer: set timer to turn on or turn off the unit 4. Device sharing: One tap to share devices among family members 5. Easy connection: easily and quickly connect App to devices 6. Schedule: make a schedule of air conditioner operation for a week.
Screenshots
Verdict
The clearest difference is review sentiment: SIMON AIRE at 100% against NYC 311's 19%. SIMON AIRE also leads on rating (4.8 vs 3.1) and iOS requirement (11.0 vs 16.0). NYC 311's advantage is update cadence (every 4 weeks vs every 30 months) and ratings volume (430 vs 17). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SIMON AIRE holds the better App Store score, 4.8 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 430 ratings behind it against 17, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 100% of SIMON AIRE's.
NYC 311 ships an update every 4 weeks, SIMON AIRE every 30 months. The most recent releases landed on October 23, 2026 and October 21, 2026 respectively.
| Parameter | NYC 311 | SIMON AIRE |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (430 ratings) | 4.8 (17 ratings) — better |
| Positive reviews | 19.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 430 — better | 17 |
| Update frequency | Every 4 weeks — better | Every 30 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 102 MB | 175 MB |
| Age rating | 4+ | 4+ |
| Developer | Department of Information Technology And Telecomm | Simon-Aire, Inc. |
Customer experience
NYC 311
SIMON AIRE
Bugs and requests
NYC 311
Reported bugs
5 issues- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors
Requested features
9 requests- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping
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- Integrate spell check
- Provide more detailed responses on closed requests
- Retain access to photos submitted with tickets
- Support video uploads for noise complaints
SIMON AIRE
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYC 311
No in-app purchases
SIMON AIRE
No in-app purchases
