NYC 311 vs App For Sunac
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYC 311
Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.
- Access city government services
- Report neighborhood issues
- Track service requests
- Get updates on parking and trash
- Receive schedule change notifications
Read full descriptionHide full description
The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
App For Sunac
This utility app offers a streamlined way to order groceries from SUNAC. It aims to provide users with benefits such as mileage accumulation for their orders.
- Easy SUNAC grocery ordering
- Mileage accumulation benefits
- Streamlined order process
- Utility for grocery shopping
Read full descriptionHide full description
real benefit for users as mileages
Screenshots
Verdict
The clearest difference is update cadence: App For Sunac at every 3 days against NYC 311's every 4 weeks. App For Sunac also leads on iOS requirement (8.0 vs 16.0). NYC 311's advantage is ratings volume (431 vs 3) and review sentiment (19% vs 0%). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.1 for NYC 311 against 3.0 for App For Sunac. That said, the two scores are not equally well evidenced: NYC 311 has 431 ratings behind it against 3, so its average is the more settled of the two. Written reviews are what separate them: 19% of NYC 311's written reviews are positive against 0% of App For Sunac's.
NYC 311 ships an update every 4 weeks, App For Sunac every 3 days. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | NYC 311 | App For Sunac |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (431 ratings) — better | 3.0 (3 ratings) |
| Positive reviews | 19.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 431 — better | 3 |
| Update frequency | Every 4 weeks | Every 3 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 8.0 — better |
| Further details — not scored | ||
| Size | 102 MB | 72 MB |
| Age rating | 4+ | 17+ |
| Developer | Department of Information Technology And Telecomm | KGYL Associates, Inc. |
Customer experience
NYC 311
App For Sunac
Bugs and requests
NYC 311
Reported bugs
5 issues- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors
Requested features
9 requests- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping
Show 4 moreShow fewer
- Integrate spell check
- Provide more detailed responses on closed requests
- Retain access to photos submitted with tickets
- Support video uploads for noise complaints
App For Sunac
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYC 311
No in-app purchases
App For Sunac
No in-app purchases
