NYC 311 vs Scrool
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYC 311
Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.
- Access city government services
- Report neighborhood issues
- Track service requests
- Get updates on parking and trash
- Receive schedule change notifications
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The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
Scrool
This mobile toolkit simplifies Scrum processes for teams. It offers tools like Planning Poker for estimations, a timer for efficient meetings, and Scrum Cards for role and event information. Designed for developers, Scrum Masters, and Product Owners.
- Planning Poker for story estimation
- Meeting timer for efficiency
- Scrum Cards for roles and events
- Optimizes meeting outputs
- Assists developers, Scrum Masters, POs
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Scrum meeting just gets mobilized with Scrool! Designed for Scrum practitioners who’re looking for an easy and convenient Scrum assistant. Scrool, the mobile Scrum toolkit is now available for everybody. The application combines all the basic tools required to kick start your Scrum process. Scrool provides specific tools for various use of different roles throughout the Scrum process. Whether you’re a developer, a Scrum Master or a PO, Scrool is able to assist you. Scrool features essential functions: PLANNING POKER* Assist team make estimation for each user story Optimize meeting outputs TIMER Organize and manage their meetings effectively Optimize meeting outputs Support team to deliver the best output in shortest time SCRUM CARDS Provide information about Scrum roles, events and more If you would like to learn more about Agile methodology and Scrum process or give feedback on the application, please send us an email to support@axonactive.com you'll get a response in short time *Planning Poker (R) is a reg. Trademark of Mountain Goat Software, LCC.
Screenshots
Verdict
The clearest difference is review sentiment: Scrool at 88% against NYC 311's 19%. Scrool also leads on rating (4.3 vs 3.1) and device support (3 vs 1). NYC 311's advantage is update cadence (every 4 weeks vs every 26 months) and ratings volume (430 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Scrool holds the better App Store score, 4.3 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 430 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 88% of Scrool's.
NYC 311 ships an update every 4 weeks, Scrool every 26 months. Both last shipped on October 23, 2026.
| Parameter | NYC 311 | Scrool |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (430 ratings) | 4.3 (3 ratings) — better |
| Positive reviews | 19.4% of reviews | 87.5% of reviews — better |
| Number of ratings | 430 — better | 3 |
| Update frequency | Every 4 weeks — better | Every 26 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 8.1 — better |
| Further details — not scored | ||
| Size | 102 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | Department of Information Technology And Telecomm | Axon Active Vietnam Co Ltd |
Customer experience
NYC 311
Scrool
Bugs and requests
NYC 311
Reported bugs
5 issues- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors
Requested features
9 requests- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping
Show 4 moreShow fewer
- Integrate spell check
- Provide more detailed responses on closed requests
- Retain access to photos submitted with tickets
- Support video uploads for noise complaints
Scrool
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYC 311
No in-app purchases
Scrool
No in-app purchases
