NYC 311 vs HNCareConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYC 311
Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.
- Access city government services
- Report neighborhood issues
- Track service requests
- Get updates on parking and trash
- Receive schedule change notifications
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The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
HNCareConnect
Connect with healthcare professionals for secure, real-time conversations and personalized care. Access medical records, receive medication reminders, and join a supportive community for a holistic health journey.
- Real-time chat with healthcare professionals
- Access to medical records
- Personalized care collaboration
- Medication reminders
- Supportive community connection
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HNConnectCare is an innovative app that connects patients with healthcare professionals in a secure and convenient way. With our user-friendly interface, you can engage in real-time chat conversations effortlessly. Collaborate with your healthcare team to support personalised care and access your medical records easily. Stay on track with medication reminders and connect with a supportive community. Join us today for a compassionate and holistic approach to your healthcare journey.
Screenshots
Verdict
The clearest difference is rating: HNCareConnect at 3.6 against NYC 311's 3.1. NYC 311's advantage is ratings volume (430 vs 7). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HNCareConnect holds the better App Store score, 3.6 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 430 ratings behind it against 7, so its average is the more settled of the two.
NYC 311 ships an update every 4 weeks, HNCareConnect every 5 weeks. The most recent releases landed on October 31, 2026 and November 3, 2026 respectively.
| Parameter | NYC 311 | HNCareConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (430 ratings) | 3.6 (7 ratings) — better |
| Positive reviews | 19.4% of reviews | — |
| Number of ratings | 430 — better | 7 |
| Update frequency | Every 4 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 102 MB | 89 MB |
| Age rating | 4+ | 17+ |
| Developer | Department of Information Technology And Telecomm | Holy Name Medical Center, INC. |
Customer experience
NYC 311
HNCareConnect
Bugs and requests
NYC 311
Reported bugs
5 issues- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors
Requested features
9 requests- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping
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- Integrate spell check
- Provide more detailed responses on closed requests
- Retain access to photos submitted with tickets
- Support video uploads for noise complaints
HNCareConnect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYC 311
No in-app purchases
HNCareConnect
No in-app purchases
Questions
Is NYC 311 free?
Is HNCareConnect free?
Which has better reviews, NYC 311 or HNCareConnect?
Do NYC 311 or HNCareConnect have ads?
Which is updated more often, NYC 311 or HNCareConnect?
Other comparisons
