CPI Security inTouch vs NorthStar Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CPI Security inTouch
Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.
- Arm and disarm security system
- Real-time door and window status
- System arm/disarm notifications
- 30-day event history access
- Email and text notifications for events
- Control CPI Night Guard devices
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Now CPI makes it just as easy for you to stay connected to what really matters most: your home and family. With the NEW inTouch App from CPI Security, CPI customers can monitor and control their home or business security system through iPhone and iPod touch! With the inTouch App you can - * Arm and disarm your CPI Security System. * See what doors and windows are open in real time. * Be notified when the system is armed or disarmed. Great for school-age children! * Access a 30 day event history. * Access CPI Night Guard enabled devices. Email and Text notifications – With the inTouch service you can set up email and text notifications to come to your iPhone or iPod touch in real time – - when an alarm event occurs - fire, water leak, intrusion, or medical panic - when a specific user arms or disarms the system - when someone opens a door or window - if you left a door or window open - if you forgot to arm the system - if your safe, gun or liquor cabinet is opened - if someone attempts to login to your inTouch account and more! *Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.
NorthStar Home
Monitor and control your home or business remotely from your Apple devices. Manage security, view live video, and automate devices like lights and thermostats. Receive real-time notifications for important events.
- Real-time remote monitoring
- Interactive security control
- Live video streaming
- Home automation management
- Customizable push notifications
- Apple Watch integration
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With a NorthStar Home security system, you can monitor and control your home or business in real-time and from anywhere - from your iPhone, iPad, or your Apple Watch. NorthStar Home's interactive security, video monitoring, energy management, and home automation solutions give you instant awareness and remote control for the places you care about most. With Apple Watch support, your home is always at your fingertips, and on your wrist. Glances let you quickly see home status, and through the watch app you can control your key devices and even view live video from your home. Note: This app requires a compatible system and an interactive NorthStar Home service plan. Feature availability varies based on system, equipment, and service plan. Visit www.northstarhome.com for more information. Remote features: • See what’s happening at your property • Arm or disarm your security panel • Watch live video and recorded clips from your security cameras • Turn on or off lights • Set the ideal temperature • Lock or unlock doors • Search your complete system event history • And much more! With NorthStar Home, you can also receive real-time email, text message, and push notifications for the specific events that matter to you. Beyond important emergency related events, you can also immediately know when: Your kids get home from school
Screenshots
Verdict
The clearest difference is rating: CPI Security inTouch at 3.7 against NorthStar Home's 3.2. CPI Security inTouch also leads on ratings volume (1.6K vs 59) and review sentiment (21% vs 7%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CPI Security inTouch holds the better App Store score, 3.7 against 3.2. That said, the two scores are not equally well evidenced: CPI Security inTouch has 1.6K ratings behind it against 59, so its average is the more settled of the two. Written reviews point the same way: 21% of CPI Security inTouch's written reviews are positive against 7% of NorthStar Home's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | CPI Security inTouch | NorthStar Home |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (1.6K ratings) — better | 3.2 (59 ratings) |
| Positive reviews | 21.0% of reviews — better | 7.1% of reviews |
| Number of ratings | 1.6K — better | 59 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV, Apple Watch — better | iPhone, iPad, Apple Watch |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 375 MB | 377 MB |
| Age rating | 4+ | 4+ |
| Developer | CPI Security | Northstar Alarm Services, LLC |
Customer experience
CPI Security inTouch
NorthStar Home
Bugs and requests
CPI Security inTouch
Reported bugs
5 issues- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage
Requested features
5 requests- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system
NorthStar Home
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CPI Security inTouch
No in-app purchases
NorthStar Home
No in-app purchases
Questions
Is CPI Security inTouch free?
Is NorthStar Home free?
Which has better reviews, CPI Security inTouch or NorthStar Home?
Do CPI Security inTouch or NorthStar Home have ads?
Which is updated more often, CPI Security inTouch or NorthStar Home?
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