Comparison

Contacts Journal CRM vs BSPK Clienteling

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Contacts Journal CRM

This app helps you manage customer relationships by tracking conversations, organizing contacts, and scheduling follow-ups. It allows you to store notes, files, and documents, and offers features like contact mapping and email templates to build stronger connections and never miss opportunities.

Highlights
  • Track last interaction with contacts
  • Manage follow-ups and reminders
  • Organize contacts with tags and filters
  • Store notes, files, and documents
  • Map contacts and plan meetings
  • Create personalized email templates
  • Link contacts to company accounts
Features
Read full description

Stay on top of your relationships with a powerful, easy-to-use CRM. Contacts Journal gives you the tools to track conversations, manage follow-ups, and organize your contacts—so you can build stronger relationships and never miss an opportunity. With Contacts Journal, you can: • Always know your last interaction with each contact, so you’re prepared for any conversation • Stay consistent with timely follow-ups, reminders, and tasks • Organize contacts using tags, groups, and filters • Keep all relevant notes, files, and documents in one place • Plan smarter meetings by seeing who’s nearby and where opportunities are • Maintain a private, secure address book fully under your control • Reach out faster with personalized emails using templates or AI TRUSTED BY PROFESSIONALS WHO MANAGE RELATIONSHIPS: • sales professionals and account managers • small business owners • freelancers, consultants, and independent operators • real estate agents, lawyers, and other client-facing roles • individuals who want to stay intentional about their personal network KEY FEATURES: LOGS, TODOS AND FILES Keep notes for each meeting with Logs; create follow-ups and reminders with ToDos; attach images and documents with Files IMPORT CONTACTS You can easily import your contacts from the Contacts app, or from a CSV file ORGANIZE CONTACTS Categorize and visualize your contacts list with Contact Tags, Favorite Contacts, Groups and Filters COMPANY ACCOUNTS Link multiple contacts to a Company Account, to track interactions at the organization level DUPLICATE DETECTION AND MERGE Detect and merge duplicate contacts CUSTOM FIELDS Extend the app by defining and creating your own custom fields MAP YOUR CONTACTS Turn your contacts into a map of opportunities. See who’s nearby, plan smarter meetings, and spot patterns with color-coded locations BUSINESS CARD SCANNER [requires a Teams plan] Quickly convert business cards into contacts EMAIL TEMPLATES Create email templates with personalization tags, to send prepared emails quickly with a personal touch AVAILABLE ON iOS AND MAC Contacts Journal is available on iOS and Mac App Store, with seamless syncing via iCloud so your data is always up to date across devices. POWERFUL FEATURES • Share Extension to save notes, links, and images from other apps • Siri Shortcuts for faster workflows and automation • Home and Lock Screen widgets for quick access • Group Emails to reach multiple contacts at once • Visual charts to track your relationship activity GREAT FOR PRIVACY No account signup needed. Your data stays fully under your control, and we never have access to it UNLIMITED PERSONAL PLAN: • The app is initially limited to 20 Logs, ToDos, Files, Custom Fields, etc. To add unlimited entries, please purchase the “Unlimited Personal Plan” • The Unlimited Personal Plan is a one-time purchase • You can purchase the "Unlimited Combined Plan" to unlock both iOS and Mac apps together CONTACTS JOURNAL FOR TEAMS: • Share your Contacts Journal data with others using iCloud accounts • Real-time, automatic syncing between multiple users • Create multiple teams to share different information with different users • Includes a Business Card Scanner Contacts Journal For Teams requires a monthly or annual subscription that is purchased through the app. The subscription will automatically renew unless canceled within 24 hours before the end of the current period. Payment will be charged to iTunes Account at confirmation of purchase. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s iTunes Account Settings after purchase. Any unused portion of a free trial will be forfeited if you purchase a subscription. Terms of Service: https://contactsjournal.zendesk.com/hc/en-us/articles/360015780571 Privacy Policy: https://contactsjournal.zendesk.com/hc/en-us/articles/360015414291 Please send us your suggestions and feedback at support@zaal-llc.com

About

BSPK Clienteling

This AI-powered clienteling platform helps retail sales teams increase sales by providing instant customer intelligence, visual selling tools, and smart opportunity alerts. It offers remote checkout and seamless integration with messaging apps, transforming customer interactions into revenue.

Highlights
  • AI-powered clienteling
  • Instant customer intelligence
  • Visual selling via SMS/email
  • Smart opportunity alerts
  • Remote checkout capabilities
  • Enterprise CRM/POS integrations
  • Integrated messaging
Features
Read full description

BSPK helps retail sales teams close 3X more sales through AI-powered clienteling. With over $1 billion in clienteled sales across 15+ countries, BSPK is the top-rated solution that sales associates call “the most powerful yet easy to use” platform for daily client management. Transform every customer interaction into revenue: • Instant customer intelligence - Complete purchase history, preferences, and engagement data in one tap • Visual selling that converts - Send curated product ideas via SMS/email with 3X higher conversion rates • Smart opportunity alerts - AI identifies your highest-value prospects daily • Close sales anywhere - Remote checkout capabilities for modern retail Built for busy sales advisors: • Zero training required - Start selling in minutes • Enterprise integrations with leading CRM, POS, and inventory systems • Integrated messaging via WhatsApp, WeChat, SMS, and email • Customers don’t need to download anything • Real-time performance insights for managers Proven results from leading retailers: • 3X higher conversion vs. walk-in sales • 50% increase in sales per advisor • 10X faster customer data access • Used by luxury retailers worldwide Perfect for jewelry stores, luxury retail, fashion boutiques, and any high-touch sales environment where customer relationships drive revenue. Download BSPK today and join the retailers transforming customer data into lasting loyalty and sales.

Screenshots

Contacts Journal CRM4 screens
BSPK Clienteling4 screens

Verdict

The call

The clearest difference is in-app purchases: BSPK Clienteling at none against Contacts Journal CRM's 10. BSPK Clienteling also leads on review sentiment (100% vs 91%). Contacts Journal CRM's advantage is ratings volume (2.5K vs 29). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Contacts Journal CRM sells 10 in-app purchases, starting at $9.99 per month. BSPK Clienteling asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Contacts Journal CRM against 4.7 for BSPK Clienteling. That said, the two scores are not equally well evidenced: Contacts Journal CRM has 2.5K ratings behind it against 29, so its average is the more settled of the two. Written reviews are what separate them: 91% of Contacts Journal CRM's written reviews are positive against 100% of BSPK Clienteling's.

UpkeepUpdate frequency

Contacts Journal CRM ships an update weekly, BSPK Clienteling every 2 weeks. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

Scorecard4 real differences · 6 level
Contacts Journal CRM versus BSPK Clienteling: the parameters behind the verdict, then further details
ParameterContacts Journal CRMBSPK Clienteling
PriceFreeFree
Rating4.7 (2.5K ratings) — better4.7 (29 ratings)
Positive reviews90.8% of reviews100.0% of reviews — better
Number of ratings2.5K — better29
Update frequencyWeekly — betterEvery 2 weeks
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size78 MB103 MB
Age rating4+4+
Developerzaal LLCBSPK INC

Customer experience

Contacts Journal CRM

All ratings2,469 ratings
Positive94.6%
Neutral2.1%
Negative3.3%
Written reviews638 reviews
Positive90.8%
Neutral3.3%
Negative6.0%

BSPK Clienteling

All ratings29 ratings
Positive93.1%
Neutral0.0%
Negative6.9%
Written reviews6 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Contacts Journal CRM

Reported bugs

3 issues
  • App crashes after recent updates
  • Issues with deleting or restoring contacts
  • Inconsistent behavior across devices

Requested features

5 requests
  • Group messaging and email capabilities
  • Advanced reporting and analytics
  • Deeper integration with other productivity apps
  • More flexible scheduling and repeat options
  • Ability to customize the visual appearance

BSPK Clienteling

Not enough reviews yet to summarise bugs or requests.

In-app purchases

10 purchases

Contacts Journal CRM

Subscriptions6
  • 1 User14 Days trial$9.991 Month
  • 5 Users14 Days trial$24.991 Month
  • 20 Users14 Days trial$49.991 Month
Show 3 more
  • 1 User14 Days trial$99.991 Year
  • 5 Users14 Days trial$249.991 Year
  • 20 Users14 Days trial$399.991 Year
One-time4
  • Unlimited Plan - Legacy UserFree
  • Unlimited Plan - iOS Add-On$19.99
  • Unlimited Personal Plan$24.99
Show 1 more
  • Unlimited Plan - iOS + Mac$69.99
None

BSPK Clienteling

No in-app purchases

Questions

Is Contacts Journal CRM free?
Contacts Journal CRM is free to download, with in-app purchases available.
Is BSPK Clienteling free?
BSPK Clienteling is free to download, with no in-app purchases.
Which has better reviews, Contacts Journal CRM or BSPK Clienteling?
Contacts Journal CRM is rated higher. Contacts Journal CRM averages 4.7 out of 5 from 2.5K ratings, while BSPK Clienteling averages 4.7 from 29 ratings.
Do Contacts Journal CRM or BSPK Clienteling have ads?
Neither Contacts Journal CRM nor BSPK Clienteling shows ads.
Which is updated more often, Contacts Journal CRM or BSPK Clienteling?
Contacts Journal CRM ships an update weekly, and BSPK Clienteling every 2 weeks. Most recently, Contacts Journal CRM was updated on November 6, 2026 and BSPK Clienteling on November 2, 2026.

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