American Family Insurance App vs eCential
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
American Family Insurance App
Manage your home, car, and umbrella insurance policies conveniently on the go. Access policy details, make payments, file claims, and get roadside assistance. Secure login options are available.
- View insurance policies and account details
- Access proof of insurance instantly
- Set up and manage payments, including auto-pay
- View policy and coverage details
- File and check claim status
- Request roadside assistance
- Get an auto insurance quote
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American Family Insurance makes it easier than ever to protect your dreams on the go. The newly enhanced MyAmFam app is packed with features, from roadside assistance to real‐time payment status. It’s never been more convenient to keep up with your home, car and umbrella American Family insurance policies. Check out what the MyAmFam app can do for you: View Insurance Policies at Your Convenience: • Easy access to all your account details all in one place • Access proof of insurance in an instant • Use Touch ID or Face ID to log in easily and securely • Get an Auto Insurance Quote Set up and Manage Payments: • Never miss a payment with auto pay • Schedule payments right from the palm of your hand ‐ and it’s all done securely in the app • Get in‐app payment reminders to pay bills • View your upcoming payment schedule Manage Your Policy Details: • View policy and coverage details • Easily view your auto insurance ID card by saving it to your device ‐ no signing in needed! Access Your Insurance Information: • Request a change for your contact information • Make a policy change • Manage your communication preferences • Get in touch with your insurance agent Claims & Accident Support: • File a claim made simple • Check the status of a claim • Get roadside assistance • Find an auto or glass repair shop Ready to take the MyAmFam app along for the ride? Download it today! * Please note that CONNECT customers are not able to use the MyAmFam app. About American Family Insurance: Based in Madison, Wisconsin, American Family Insurance offers vehicle, homeowners, life, health, business and farm/ranch and other property coverage. A trusted insurance provider in 19 states, American Family proudly supports customers to help them dream fearlessly.
eCential
This app helps you manage your finances by offering insights into spending habits and suggesting ways to save. It also helps you discover local deals at grocery stores to maximize your savings.
- Spending habit analysis
- Money management tools
- Local grocery deal finder
- Savings suggestions
- Secure financial tracking
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A budgeting app that helps users spend and save their money safely and more effectively. It provides suggestions to improve spending habits, helps users manage their money, and allows users to find deals in nearby grocery stores.
Screenshots
Verdict
The clearest difference is ratings volume: American Family Insurance App at 91K against eCential's 1. eCential's advantage is rating (5.0 vs 4.7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eCential holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: American Family Insurance App has 91K ratings behind it against 1, so its average is the more settled of the two.
| Parameter | American Family Insurance App | eCential |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (91K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 19.9% of reviews | — |
| Number of ratings | 91K — better | 1 |
| Update frequency | Every 9 days | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 17.0 — better | 18.2 |
| Further details — not scored | ||
| Size | 164 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | American Family Insurance | Fangming Du |
Customer experience
American Family Insurance App
eCential
Bugs and requests
American Family Insurance App
Reported bugs
15 issues- Log in with correct credentials failed
- Cannot get new version to upload
- Cannot access insurance card or make changes
- Cannot pay bill or access statements
- Notification icon never leaves
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- Cannot save insurance card to Apple Wallet
- Unread count won't clear
- Notifications not working
- App icon badge won't go away
- Freezes up constantly
- Apple Wallet integration broken
- Too many issues, clunky
- Unreliable
- Wallet cards not available same day as PDF
- Cannot pay bill electronically
Requested features
4 requests- Summary view instead of legal documents
- Dark mode option
- Advanced analytics dashboard
- Ability to pay life insurance policy in-app
eCential
Not enough reviews yet to summarise bugs or requests.
In-app purchases
American Family Insurance App
No in-app purchases
eCential
No in-app purchases
Questions
Is American Family Insurance App free?
Is eCential free?
Which has better reviews, American Family Insurance App or eCential?
Do American Family Insurance App or eCential have ads?
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