Comparison

American Family Insurance App vs eCential

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

American Family Insurance App

Manage your home, car, and umbrella insurance policies conveniently on the go. Access policy details, make payments, file claims, and get roadside assistance. Secure login options are available.

Highlights
  • View insurance policies and account details
  • Access proof of insurance instantly
  • Set up and manage payments, including auto-pay
  • View policy and coverage details
  • File and check claim status
  • Request roadside assistance
  • Get an auto insurance quote
Features
Read full description

American Family Insurance makes it easier than ever to protect your dreams on the go. The newly enhanced MyAmFam app is packed with features, from roadside assistance to real‐time payment status. It’s never been more convenient to keep up with your home, car and umbrella American Family insurance policies. Check out what the MyAmFam app can do for you: View Insurance Policies at Your Convenience: • Easy access to all your account details all in one place • Access proof of insurance in an instant • Use Touch ID or Face ID to log in easily and securely • Get an Auto Insurance Quote Set up and Manage Payments: • Never miss a payment with auto pay • Schedule payments right from the palm of your hand ‐ and it’s all done securely in the app • Get in‐app payment reminders to pay bills • View your upcoming payment schedule Manage Your Policy Details: • View policy and coverage details • Easily view your auto insurance ID card by saving it to your device ‐ no signing in needed! Access Your Insurance Information: • Request a change for your contact information • Make a policy change • Manage your communication preferences • Get in touch with your insurance agent Claims & Accident Support: • File a claim made simple • Check the status of a claim • Get roadside assistance • Find an auto or glass repair shop Ready to take the MyAmFam app along for the ride? Download it today! * Please note that CONNECT customers are not able to use the MyAmFam app. About American Family Insurance: Based in Madison, Wisconsin, American Family Insurance offers vehicle, homeowners, life, health, business and farm/ranch and other property coverage. A trusted insurance provider in 19 states, American Family proudly supports customers to help them dream fearlessly.

About

eCential

This app helps you manage your finances by offering insights into spending habits and suggesting ways to save. It also helps you discover local deals at grocery stores to maximize your savings.

Highlights
  • Spending habit analysis
  • Money management tools
  • Local grocery deal finder
  • Savings suggestions
  • Secure financial tracking
Features
Read full description

A budgeting app that helps users spend and save their money safely and more effectively. It provides suggestions to improve spending habits, helps users manage their money, and allows users to find deals in nearby grocery stores.

Screenshots

American Family Insurance App4 screens
eCential4 screens

Verdict

The call

The clearest difference is ratings volume: American Family Insurance App at 91K against eCential's 1. eCential's advantage is rating (5.0 vs 4.7). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

eCential holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: American Family Insurance App has 91K ratings behind it against 1, so its average is the more settled of the two.

Scorecard2 real differences · 8 level
American Family Insurance App versus eCential: the parameters behind the verdict, then further details
ParameterAmerican Family Insurance AppeCential
PriceFreeFree
Rating4.7 (91K ratings)5.0 (1 ratings) — better
Positive reviews19.9% of reviews
Number of ratings91K — better1
Update frequencyEvery 9 days
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad — better
Requires iOS17.0 — better18.2
Further details — not scored
Size164 MB28 MB
Age rating4+4+
DeveloperAmerican Family InsuranceFangming Du

Customer experience

American Family Insurance App

All ratings91,141 ratings
Positive93.7%
Neutral2.3%
Negative4.0%
Written reviews322 reviews
Positive19.9%
Neutral7.5%
Negative72.7%

eCential

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

American Family Insurance App

Reported bugs

15 issues
  • Log in with correct credentials failed
  • Cannot get new version to upload
  • Cannot access insurance card or make changes
  • Cannot pay bill or access statements
  • Notification icon never leaves
Show 10 more
  • Cannot save insurance card to Apple Wallet
  • Unread count won't clear
  • Notifications not working
  • App icon badge won't go away
  • Freezes up constantly
  • Apple Wallet integration broken
  • Too many issues, clunky
  • Unreliable
  • Wallet cards not available same day as PDF
  • Cannot pay bill electronically

Requested features

4 requests
  • Summary view instead of legal documents
  • Dark mode option
  • Advanced analytics dashboard
  • Ability to pay life insurance policy in-app

eCential

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

American Family Insurance App

No in-app purchases

None

eCential

No in-app purchases

Questions

Is American Family Insurance App free?
American Family Insurance App is free to download, with no in-app purchases.
Is eCential free?
eCential is free to download, with no in-app purchases.
Which has better reviews, American Family Insurance App or eCential?
eCential is rated higher. American Family Insurance App averages 4.7 out of 5 from 91K ratings, while eCential averages 5.0 from 1 ratings.
Do American Family Insurance App or eCential have ads?
Neither American Family Insurance App nor eCential shows ads.

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