e vs Genasys Protect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
e
Remotely control your home or business security system and view live video feeds. This app requires compatible security hardware and an eSecure 1.0 service account.
- Remote security control
- Live video viewing
- Home security
- Business security
- Compatible hardware integration
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Protection 1 eSecure™ 1.0 This app provides lifestyle enhancing functionality by combining remote control security with the ability to view live video of your home or business. • This application works in conjunction with our other compatible security hardware products. • An eSecure 1.0 remote service account is required. • Call 1-800-GET-HELP for more information. *** NOTE: For existing eSecure™ users who are already using the version with the silver icon the version of eSecure 2.0™, with the blue icon will not work. Please contact Protection 1 for additional information. *** *** This version of eSecure is intended only for use with eSecure 1.0 compatible hardware from Protection 1. If your hardware is eSecure 2.0 compatible, please download our eSecure 2.0 app elsewhere in the App store. If you have questions, please contact Protection 1 for additional information ***
Genasys Protect
Receive unified emergency alerts from multiple mass notification systems in one place. Get instant, geo-located notifications from local authorities and manage safety for multiple locations.
- Unified alerts from multiple systems
- Instant geo-located notifications
- Multi-location safety management
- Real-time local authority alerts
- Seamless communication
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• Unified Alerts Experience seamless communication by receiving alerts from leading mass notification systems, GP Alert and EVAC, all within a single app. There is no need for multiple apps or installations for different locations or counties – our app consolidates alerts for a unified experience. • Instant Geo-Located Emergency Notifications Receive real-time alerts directly from local authorities to your mobile device without the hassle of logging into multiple emergency platforms. With location services enabled, you can stay informed even while traveling and will automatically receive alerts from partnered areas. • Multi-Location Safety Safeguard your loved ones by effortlessly saving and managing multiple locations within the app.
Screenshots
Verdict
The clearest difference is ratings volume: Genasys Protect at 81 against e's 9. e's advantage is review sentiment (18% vs 9%) and iOS requirement (8.0 vs 15.1). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.6 for e against 2.6 for Genasys Protect. That said, the two scores are not equally well evidenced: Genasys Protect has 81 ratings behind it against 9, so its average is the more settled of the two. Written reviews are what separate them: 18% of e's written reviews are positive against 9% of Genasys Protect's.
e ships an update every 2 months, Genasys Protect every 5 weeks. The most recent releases landed on October 4, 2026 and October 8, 2026 respectively.
| Parameter | e | Genasys Protect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (9 ratings) | 2.6 (81 ratings) — better |
| Positive reviews | 18.4% of reviews — better | 8.6% of reviews |
| Number of ratings | 9 | 81 — better |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 8.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 5 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Protection One | GENASYS |
Customer experience
e
Genasys Protect
User reviews
e
From 9 App Store ratingsWhat we love
- 👍 Works well when set up
- 👍 Convenient remote control
- 👍 Keypad interface is cute
- 👍 Useful for basic functions
- 👍 Works with iPhone 5/iOS 7 (historically)
Room to improve
- 🐛 Crashes on iOS 7
- 🐛 Slow connection times
- 🐛 Often doesn't connect
- 🐛 Freezing and spinning
- 🐛 Not working on iPhone 6
Genasys Protect
From 81 App Store ratingsWhat we love
- 👍 Useful for Zonehaven system users
- 👍 Works well on iPhone (for some)
- 👍 Good idea for local info
Room to improve
- 🐛 Unusable on iPad/certain iPhones
- 🐛 Inaccessible start button
- 🐛 Outdated information
- 🐛 Limited zone updates
- 🐛 Not user-friendly
Bugs and requests
e
Reported bugs
63 issues- App needs updating
- Does not work!!!
- Update Please!!
- App needs updating
- Update badly needed
Show 58 moreShow fewer
- App needs updating
- Update needed!
- Not working
- Horrible App
- Often doesn't connect
- Freezing
- Works some of the time only.
- No longer working
- App no longer working!
- Recently broken?
- Failing Communication Error message
- Failure to communicate
- Junk
- Horrible not working on iOS 7
- App doesn't work with iOS 7
- Nominal before the update to ios7, now does not work at all.
- Doesn't work anymore and was horrible before
- Does not work on iOS 7
- Crash after update to ios7.
- Broke in iOS 7
- Needs update
- Bad after iO7
- Worst app ever
- Has been great
- Doesn't work after iOS 7 update
- It did work great
- Reliability
- Stinks
- Horrible when it worked
- Terrible
- Great until ios 7
- App not functional under iOS 7
- Crashes under iOS 7
- Need to fix...
- No iOS 7 support.
- Does not work with iOS 7
- App won't work with iOS 7
- No Bells and Whistles but works
- Not happy :(
- Inconsistent
- Yeah it works but
- App doesn't work at all & no updates for over a year
- Too slow
- Update please!
- Old-fashioned, slow, and... useless under iOS6.
- Too Slow and doesn't work!
- Works, but slow
- App works for me
- Works Great!!!
- Pure garbage!!!
- Seriously?!
- No fun with protection 1
- No video
- Functional but Barely
- Crap
- Very slow
- SLOWWWWWW
- Good app.....but
Requested features
12 requests- Update the app
- Modern update needed
- Update for iOS compatibility
- Improve connection speed
- Add logout option
Show 7 moreShow fewer
- Update for iOS 7 ASAP
- Enable addition of more than 2 mobile devices
- Push message to keypad from phone
- Alert notifications on security breach via SMS
- Higher resolution graphics for icon and UI
- Add video functionality
- Improve UI design
Genasys Protect
Reported bugs
10 issues- Start button inaccessible on various devices
- App freezes during setup
- Does not update events promptly
- Information is outdated
- Limited zone updates cause missed alerts
Show 5 moreShow fewer
- Does not save addresses consistently
- Battery drain issue
- Cannot get past notification screen
- Display too large for some screens
- App does not react properly to input
Requested features
6 requests- Update app for all devices
- Update city-level warnings
- Improve UX/UI design
- Ensure real-time emergency propagation
- Allow notification access
Show 1 moreShow fewer
- Save addresses consistently
In-app purchases
e
No in-app purchases
Genasys Protect
No in-app purchases
