e User Reviews

Top reviews

Good

Good app works well

Does not work!!!

A major update is needed!

Update Please!!

I have 9 alarm systems that I connect with every single day using this app.. It's crucial to my business to have this app. Please spend just a little time updating this app for everyone who need/use it daily before iOS gets updated and this app no longer works.

Useful app

Been using for years very handy. Would appreciate modern update as per iOS notice this app will be obsolete soon. We all pay a lot of money to have access to this facility. Time to give customers what they pay for. Connecting can be slow presumably due to accessibility of remote site. Would be nice if worked as fast as raw SMS. Love the keypad interface. Cute. No way to log out of app seems odd. Have to just quit and hope that closed session.
Show more

Update badly needed

This was a good app when the system came out, but as everyone knows technology advances but this app has not. Please update the app or are you going to make everyone have to update there security system that way we can be overcharged again!!

App needs updating

Used to work ok. Now is complete failure. They take your money for the additional service but don't update their app which is required for the service!

Update needed!

I really enjoy using this app, but my iPhone sent me a message saying this app needs to be updated or it will slow down my iPhone. I really encourage the system technicians to update this nice app.

Not working

Please fix it. Hasn't been working on my I phone 6.

Horrible App

Can't connect. It was working before...fix it

Got mine to work

I figured out why mine wasn't working. I had to get on the esecure and fix my cell carrier and what kind of phone I have.

Often doesn't connect

App just keeps trying to connect. I've shut it down and tried again, it won't login.

Freezing

Freezing spinning not connected on iPhone 6 even wifi on cellphones

Works some of the time only.

What a simple app that is still not able to function. Most times you can't log in.

No longer working

I loved this app when it was working but please fix the bug. Can no longer access!

App no longer working!

I can no longer connect with the app! Just started a couple weeks ago! Anyone else??

Recently broken?

This app has always bee rock solid for me, but since either IOS 8.3 or the AT&T 19.1 carrier network update, I can't connect anymore. Protection 1 came out, replaced my GSM modem and verified everything, but still no luck. Anyone else having this problem?

Works great with iPhone 5/iOS 7

Now works with iOS 7 and is tailored for iPhone 5 style screen. Thanks!

Failing Communication Error message

Still not working right. Sometimes I can't even login to set my alarm. Not happy. This was a big selling point for me for choosing Protection One. I may have to look at others now

Failure to communicate

Works only after getting a message "failure to communicate" when I login.. Press ok and it seems to work then onwards

Fixed

After being down for a couple weeks, an update was released and works great with ios7... This app is great.