Comparison

Macy's vs Express

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Macy's

Easily find and purchase gifts with exclusive offers, fast pickup, and delivery options. Discover personalized recommendations, trending items, and festive décor for everyone on your list. Earn rewards and get alerted to special deals.

Highlights
  • Personalized For You page
  • App-only offers and early access
  • In-store barcode scanning
  • Fast pickup and delivery options
  • Star Rewards program
  • Save favorites and price drop alerts
Features
Read full description

Welcome to the Macy’s app, the most iconic shopping destination. Find exactly what you need for the occasions that matter most. Shop fashion, beauty, accessories, home, gifts, and more. Explore brands like Calvin Klein, Michael Kors, Ralph Lauren, and more. Easily earn shopping rewards with every purchase, and unlock free shipping, birthday perks, and extra earning potential with Macy’s Star Rewards memberships. The Macy’s app is designed to make shopping and savings easier with flash sales and seasonal discounts on men’s and women’s clothing. Save money on every purchase and make shopping more rewarding by unlocking everyday discounts and exclusive rewards right at your fingertips. Find women’s clothing inspiration, beauty services, wedding and gift registries, and exclusive Macy’s brands right in the palm of your hand. Macy’s is more than just a clothing store; we’re also the home of larger-than-life celebrations – from the Fourth of July Fireworks to the Thanksgiving Day Parade – that bring us all together. Download the Macy’s app today to experience the magic of Macy’s for yourself. MACY’S SHOPPING APP FEATURES: SHOP CLOTHING & ACCESSORIES - From women’s clothing and beauty to jewelry, seasonal must-haves, and men’s shoes and clothes–find everything in one place. - Shop handbags, furniture, mattresses, kids' clothing, gifts, electronics, and more. - Macy’s Pay- Enjoy faster, contactless checkout with your coupons and rewards applied instantly with Macy’s Pay. - Macy’s Wallet – keep all your offers, gift cards, and coupons in one place! REWARDS FOR SHOPPING & LOYALTY - Star Rewards- Platinum & Gold members get free shipping, no minimum when you shop at Macy’s with a Macy’s Card. - Our clothing store app allows you to track your Star Rewards balance, earn Star Money, and unlock bonus events and early access to sales. - Earn shopping rewards points on every purchase (1,000 points = $10 Star Money). - Move through Silver, Gold, and Platinum for higher earning rates (1–5 points per $1). - Enjoy birthday perks and exclusive shopping rewards, with extra earning potential through a Macy’s credit card or standard membership. SHOP NAME BRANDS FOR SHOES AND CLOTHES - Adidas - ALFANI - Calvin Klein - Club Room - Dior - Kylee Cosmetics - Levi’s - Nars - New Balance - Nike - Reebok - Shox - Style&Co - Tarte Cosmetics - Uggs - and more! Find the brands you love, and unlock app-only discounts, coupons, and shopping rewards. Download the Macy’s app today to start shopping for handbags, home essentials, or shoes and clothes.

About

Express

Discover fashion tailored to your lifestyle with a wide selection of clothing and the latest trends. Manage your rewards, access exclusive offers, and enjoy a streamlined checkout experience.

Highlights
  • Access Express Insider rewards
  • Exclusive offers
  • Browse all styles and trends
  • Faster checkout
  • Inspires self-expression
Features
Read full description

Tap into fashion that fits your lifestyle—with clothes designed with you, for you. Easily access: • Your Express Insider rewards & exclusive offers. • Every Express style & the latest trends. • Faster checkout & so much more. We inspire self-expression and create confidence so you can dream big and dress accordingly. #ExpressYou Tell us what you think. Send your feedback to: customerservice@express.com Disclaimer: Free Shipping & Returns offer is valid on orders placed at express.com for U.S. Standard Shipping. No promo code required to redeem free shipping, just select Standard Shipping during checkout. If an expedited shipping method is chosen, Second Day Delivery or Overnight Delivery, the stated shipping and handling fees will apply. Offer is subject to change without notice.  Not valid on Express Marketplace items, Style Trial transactions or previous purchases. Gift cards are shipped separately from merchandise items; there is no shipping & handling charge for gift cards delivered via Standard Delivery. When a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There is no additional charge for subsequent shipments for the same order.

Screenshots

Macy's4 screens
Express4 screens

Verdict

The call

The clearest difference is ads: Express at none against Macy's's shown. Macy's's advantage is ratings volume (2.4M vs 23K) and rating (4.9 vs 4.5). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Macy's holds the better App Store score, 4.9 against 4.5. That said, the two scores are not equally well evidenced: Macy's has 2.4M ratings behind it against 23K, so its average is the more settled of the two. Written reviews point the same way: 73% of Macy's's written reviews are positive against 71% of Express's.

UpkeepUpdate frequency

Macy's ships an update weekly, Express every 9 days. Both last shipped on October 29, 2026.

Scorecard4 real differences · 7 level
Macy's versus Express: the parameters behind the verdict, then further details
ParameterMacy'sExpress
PriceFreeFree
Rating4.9 (2.4M ratings) — better4.5 (23K ratings)
Positive reviews72.9% of reviews — better71.3% of reviews
Number of ratings2.4M — better23K
Update frequencyWeekly — betterEvery 9 days
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#28 — better—
DevicesiPhoneiPhone
Requires iOS16.016.0
Further details — not scored
Size207 MB111 MB
Age rating4+12+
DeveloperMacys IncExpress, Inc.

Customer experience

Macy's

All ratings2,374,205 ratings
Positive97.4%
Neutral1.5%
Negative1.1%
Written reviews1,849 reviews
Positive72.9%
Neutral4.8%
Negative22.3%

Express

All ratings23,129 ratings
Positive88.4%
Neutral2.6%
Negative9.1%
Written reviews640 reviews
Positive71.3%
Neutral5.3%
Negative23.4%

User reviews

Macy's

From 2.4M App Store ratings

What we love

  • 👍 Seamless integration with rewards program
  • 🚀 Convenient in-app payments and wallet features
  • 👍 Personalized shopping experience with style recommendations
  • 👍 Easy to track purchases and manage rewards
  • 👍 Positive shopping experience for long-time customers

Room to improve

  • 🐛 Glitchy checkout process and payment issues
  • 🐛 Inconsistent inventory information and item availability
  • 👎 Frustrating return and refund policies
  • 👎 Poor customer service and communication
  • 🐛 Buggy app performance with crashes and freezes

Express

From 23K App Store ratings

What we love

  • 🚀 Easy to use
  • 💎 Great quality clothes
  • 💳 Convenient rewards program

Room to improve

  • 🐛 Glitchy and buggy app
  • 🛒 Items disappearing from cart
  • 🔍 Unreliable search and filters
  • 🔑 Login and account issues
  • 💳 Payment problems

Bugs and requests

Macy's

Reported bugs

5 issues
  • Inconsistent behavior when adding items to cart
  • Issues redeeming gift cards and applying discounts
  • Tracking information not syncing properly
  • Frequent app crashes and performance issues
  • Problems with location services and scanning features

Requested features

5 requests
  • Add size chart and measurement tools
  • Improve navigation and browsing experience
  • Provide better visibility into order status and delivery
  • Allow easier management of lists and favorites
  • Streamline the checkout and payment process

Express

Reported bugs

4 issues
  • App crashes frequently
  • Back button disappearing
  • Incorrect order processing and shipping
  • Rewards and points not updating properly

Requested features

4 requests
  • Add wishlist or save for later feature
  • Improve app stability and performance
  • Better sync between app and website
  • Provide more detailed product information

In-app purchases

None

Macy's

No in-app purchases

None

Express

No in-app purchases

Questions

Is Macy's free?
Macy's is free to download, with no in-app purchases.
Is Express free?
Express is free to download, with no in-app purchases.
Which has better reviews, Macy's or Express?
Macy's is rated higher. Macy's averages 4.9 out of 5 from 2.4M ratings, while Express averages 4.5 from 23K ratings.
Do Macy's or Express have ads?
Macy's shows ads; Express does not.
Which is updated more often, Macy's or Express?
Macy's ships an update weekly, and Express every 9 days. Most recently, Macy's was updated on October 29, 2026 and Express on October 29, 2026.

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