Express Reviews: Is It Legit?
Customer Experience
~ Based on 635 written reviews from the US App Store.
What users say about Express
Reviews of Express are mostly negative: the Shopping app is rated 4.5/5 from 23K App Store ratings. What users like most: easy to use, great quality clothes. Top complaints: glitchy and buggy app, items disappearing from cart. Summarized from real user reviews.
Positive things
- 🚀Easy to use
- 💎Great quality clothes
- 💳Convenient rewards program
Negative things
- 🐛Glitchy and buggy app
- 🛒Items disappearing from cart
- 🔍Unreliable search and filters
- 🔑Login and account issues
- 💳Payment problems
Is Express Safe?
Express appears safe based on user ratings. AppsHunter Safety Score for Express is 91/100.
This assessment is based on 23,127 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 23,129 App Store ratings for Express.
Is Express Legit?
Express appears to be a legitimate app. AppsHunter Legitimacy Score for Express is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Easy to find Items. Highlights the Promotions to know which items are available that are at a discounted price. Great way to showcase the insider benefits along with how many points are needed to get to the next Express cash reward.
Be honest , is the best tool express has
I have been a loyal customer of express since 2008. This app has become the worst and I think we can all see the company is deteriorating. The staples I loved are no longer around and can never complete my purchase on the app bc no matter what option I choose the payment fails. It saddens me to see their downfall because I truly love their clothes and fit.
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Can’t login on the app but can online. I want to use the app especially since there are app specific discounts.
Whenever I want to buy a shirt or a pair of pants, I sometimes want to purchase the entire outfit the model is wearing, but there isn’t an option to add the complete outfit to my cart. It would be great if the app offered a “Shop the Look” or “Add Entire Outfit” option to make shopping easier.
I can’t change my password
Love express and it’s app , always easy to shop and so convenient
Having issues with app
Exelente
.
It’s such amazing quality and design
Im a big express fan. However. Th app is really bad and need a lot of improvements. Ex if you place and item in the bag, then if you want to go back to the same item to review it again it doesn’t allow you to do it clicking on the item
This app has always been a nightmare. I’m more of an online shopper than in person, but when I try to buy literally anything from the app, it won’t let me. I always get an error message. But the one time my purchase actually went through, my account was hacked and some scummy person decided to go on a shopping spree with my credit card. I can only imagine how much money Express loses by having the absolute worst app ever.
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👍👍
The headline caught my eye: Today only- All Jeans $29. But, when I add the jeans to my cart, they are not reflecting the $29 sale. I documented the posted added for later reference. We will see if Express keeps their word or if they are scamming me. I’d hate to have to report someone to the BBB.
The app doesn’t even let anyone login anymore since the recent update. I know my credentials are correct because I can login via the web. Please correct.
Using the app is perfect for on the go purchases! And can’t beat the deals!
I Love it
Awesome and easy shopping through the app
Great store with good quality clothes
