Comparison

Express vs J.Crew

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Express

Discover fashion tailored to your lifestyle with a wide selection of clothing and the latest trends. Manage your rewards, access exclusive offers, and enjoy a streamlined checkout experience.

Highlights
  • Access Express Insider rewards
  • Exclusive offers
  • Browse all styles and trends
  • Faster checkout
  • Inspires self-expression
Features
Read full description

Tap into fashion that fits your lifestyle—with clothes designed with you, for you. Easily access: • Your Express Insider rewards & exclusive offers. • Every Express style & the latest trends. • Faster checkout & so much more. We inspire self-expression and create confidence so you can dream big and dress accordingly. #ExpressYou Tell us what you think. Send your feedback to: customerservice@express.com Disclaimer: Free Shipping & Returns offer is valid on orders placed at express.com for U.S. Standard Shipping. No promo code required to redeem free shipping, just select Standard Shipping during checkout. If an expedited shipping method is chosen, Second Day Delivery or Overnight Delivery, the stated shipping and handling fees will apply. Offer is subject to change without notice.  Not valid on Express Marketplace items, Style Trial transactions or previous purchases. Gift cards are shipped separately from merchandise items; there is no shipping & handling charge for gift cards delivered via Standard Delivery. When a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There is no additional charge for subsequent shipments for the same order.

About

J.Crew

Discover exclusive fashion drops and build your ideal wardrobe. Shop new arrivals, save items for later, and enjoy a streamlined checkout. Earn rewards through the loyalty program and get insider details on designs and events.

Highlights
  • Exclusive drops access
  • Shop new arrivals
  • Save for later
  • Faster checkout
  • Loyalty program
  • Behind-the-design content
  • In-store event updates
Features
Read full description

Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access. DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy

Screenshots

Express4 screens
J.Crew3 screens

Verdict

The call

The clearest difference is rating: Express at 4.5 against J.Crew's 3.1. Express also leads on review sentiment (72% vs 48%) and ratings volume (23K vs 905). J.Crew's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Express holds the better App Store score, 4.5 against 3.1. That said, the two scores are not equally well evidenced: Express has 23K ratings behind it against 905, so its average is the more settled of the two. Written reviews point the same way: 72% of Express's written reviews are positive against 48% of J.Crew's.

UpkeepUpdate frequency

Express ships an update every 9 days, J.Crew every 2 weeks. Both last shipped on October 3, 2026.

Scorecard4 real differences · 6 level
Express versus J.Crew: the parameters behind the verdict, then further details
ParameterExpressJ.Crew
PriceFreeFree
Rating4.5 (23K ratings) — better3.1 (905 ratings)
Positive reviews71.5% of reviews — better47.6% of reviews
Number of ratings23K — better905
Update frequencyEvery 9 days — betterEvery 2 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhoneiPhone
Requires iOS16.0 — better17.0
Further details — not scored
Size109 MB161 MB
Age rating12+4+
DeveloperExpress, Inc.JCrew Group INC

Customer experience

Express

All ratings23,075 ratings
Positive88.4%
Neutral2.6%
Negative9.0%
Written reviews625 reviews
Positive71.5%
Neutral5.4%
Negative23.0%

J.Crew

All ratings905 ratings
Positive48.2%
Neutral4.9%
Negative47.0%
Written reviews336 reviews
Positive47.6%
Neutral8.3%
Negative44.0%

User reviews

Express

From 23K App Store ratings

What we love

  • 🚀 Easy to use
  • 💎 Great quality clothes
  • 💳 Convenient rewards program

Room to improve

  • 🐛 Glitchy and buggy app
  • 🛒 Items disappearing from cart
  • 🔍 Unreliable search and filters
  • 🔑 Login and account issues
  • 💳 Payment problems

J.Crew

From 905 App Store ratings

What we love

  • 🚀 Smooth and fast app
  • 👍 Clean and beautiful design
  • 💡 Loyalty program and birthday offers
  • 🚀 Seamless shopping experience
  • 👍 Intuitive navigation

Room to improve

  • 🐛 Bugs and glitches
  • 🔍 Missing features from website (e.g., favorites, filters)
  • 🔍 Inconsistent behavior compared to website
  • 🔍 Requires login to browse

Bugs and requests

Express

Reported bugs

4 issues
  • App crashes frequently
  • Back button disappearing
  • Incorrect order processing and shipping
  • Rewards and points not updating properly

Requested features

4 requests
  • Add wishlist or save for later feature
  • Improve app stability and performance
  • Better sync between app and website
  • Provide more detailed product information

J.Crew

Reported bugs

4 issues
  • App crashes and freezes
  • Inventory and pricing inconsistencies between app and website
  • Login and account issues
  • Inability to access past orders and saved items

Requested features

5 requests
  • Add favorites/wishlist feature
  • Improve filtering and sorting options
  • Incorporate in-store pickup
  • Provide more detailed product information
  • Sync app and website experience

In-app purchases

None

Express

No in-app purchases

None

J.Crew

No in-app purchases

Questions

Is Express free?
Express is free to download, with no in-app purchases.
Is J.Crew free?
J.Crew is free to download, with no in-app purchases.
Which has better reviews, Express or J.Crew?
Express is rated higher. Express averages 4.5 out of 5 from 23K ratings, while J.Crew averages 3.1 from 905 ratings.
Do Express or J.Crew have ads?
Neither Express nor J.Crew shows ads.
Which is updated more often, Express or J.Crew?
Express ships an update every 9 days, and J.Crew every 2 weeks. Most recently, Express was updated on October 3, 2026 and J.Crew on October 3, 2026.

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