Express vs J.Crew
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Express
Discover the latest fashion trends and access exclusive rewards with this shopping app. Enjoy a streamlined shopping experience, faster checkout, and personalized offers designed to inspire self-expression and confidence.
- Access Express Insider rewards
- Browse latest trends and styles
- Faster checkout process
- Exclusive offers
- Inspires self-expression
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Tap into fashion that fits your lifestyle—with clothes designed with you, for you. Easily access: • Your Express Insider rewards & exclusive offers. • Every Express style & the latest trends. • Faster checkout & so much more. We inspire self-expression and create confidence so you can dream big and dress accordingly. #ExpressYou Tell us what you think. Send your feedback to: customerservice@express.com Disclaimer: Free Shipping & Returns offer is valid on orders placed at express.com for U.S. Standard Shipping. No promo code required to redeem free shipping, just select Standard Shipping during checkout. If an expedited shipping method is chosen, Second Day Delivery or Overnight Delivery, the stated shipping and handling fees will apply. Offer is subject to change without notice. Not valid on Express Marketplace items, Style Trial transactions or previous purchases. Gift cards are shipped separately from merchandise items; there is no shipping & handling charge for gift cards delivered via Standard Delivery. When a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There is no additional charge for subsequent shipments for the same order.
J.Crew
Discover new arrivals, shop exclusive collections, and earn rewards with a seamless shopping experience. Get behind-the-scenes looks at designs and find helpful customer reviews.
- Shop new arrivals and exclusive collections
- Save items to a 'save for later' list
- Faster checkout process
- Earn rewards through J.Crew Passport loyalty program
- Discover behind-the-design stories
- Find customer reviews on products
- Opt-in for notifications on new arrivals and sales
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Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access. DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy
Screenshots
Verdict
The clearest difference is rating: Express at 4.5 against J.Crew's 3.1. Express also leads on review sentiment (71% vs 48%) and ratings volume (23K vs 943). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Express holds the better App Store score, 4.5 against 3.1. That said, the two scores are not equally well evidenced: Express has 23K ratings behind it against 943, so its average is the more settled of the two. Written reviews point the same way: 71% of Express's written reviews are positive against 48% of J.Crew's.
Express ships an update every 11 days, J.Crew fortnightly. Both last shipped on November 12, 2026.
| Parameter | Express | J.Crew |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (23K ratings) — better | 3.1 (943 ratings) |
| Positive reviews | 71.3% of reviews — better | 48.2% of reviews |
| Number of ratings | 23K — better | 943 |
| Update frequency | Every 11 days — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 111 MB | 129 MB |
| Age rating | 12+ | 4+ |
| Developer | Express, Inc. | JCrew Group INC |
Customer experience
Express
J.Crew
User reviews
Express
From 23K App Store ratingsWhat we love
- 🚀 Easy to use
- 💎 Great quality clothes
- 💳 Convenient rewards program
Room to improve
- 🐛 Glitchy and buggy app
- 🛒 Items disappearing from cart
- 🔍 Unreliable search and filters
- 🔑 Login and account issues
- 💳 Payment problems
J.Crew
From 943 App Store ratingsWhat we love
- 🚀 Smooth and fast app
- 👍 Clean and beautiful design
- 💡 Loyalty program and birthday offers
- 🚀 Seamless shopping experience
- 👍 Intuitive navigation
Room to improve
- 🐛 Bugs and glitches
- 🔍 Missing features from website (e.g., favorites, filters)
- 🔍 Inconsistent behavior compared to website
- 🔍 Requires login to browse
Bugs and requests
Express
Reported bugs
4 issues- App crashes frequently
- Back button disappearing
- Incorrect order processing and shipping
- Rewards and points not updating properly
Requested features
4 requests- Add wishlist or save for later feature
- Improve app stability and performance
- Better sync between app and website
- Provide more detailed product information
J.Crew
Reported bugs
4 issues- App crashes and freezes
- Inventory and pricing inconsistencies between app and website
- Login and account issues
- Inability to access past orders and saved items
Requested features
5 requests- Add favorites/wishlist feature
- Improve filtering and sorting options
- Incorporate in-store pickup
- Provide more detailed product information
- Sync app and website experience
In-app purchases
Express
No in-app purchases
J.Crew
No in-app purchases
