Macy's User Reviews

Customer Experience

Positive experience72.1% of reviews
Neutral5.0% of reviews
Negative experience22.8% of reviews

~ Based on 1,646 written reviews from the US App Store.

What users say

Is Macy's Safe?

Macy's: Shop, Save, and Earn appears safe based on user ratings. AppsHunter Safety Score for Macy's is 98/100.

This assessment is based on 2,346,885 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.5% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 2,346,885 App Store ratings for Macy's.

Is Macy's Legit?

Macy's: Shop, Save, and Earn appears to be a legitimate app. AppsHunter Legitimacy Score for Macy's is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Credit card

Nightmare and hours trying to put in new credit card. Multiple calls. Very non user friendly and I work computer help desk at community college. This was a nightmare and no normal user would figure it out. Agent was good but I finally figured it out myself

Every Day Comfort

Now that we are retired, our needs have changed with our more casual looks and my mother to help find the right close for her I can always count on Macys to deliver something for everyone Thank you Macys

Very good

Nice!!!

Loving this app

I love Macys, I tell everyone I know and don’t know of the amazing offers available here better than any other place!!! Thank you to Karen at the Lancome counter at the Macy’s in Victorville California, she has introduced me to so many new things and helps me with all my beauty purchases. I can’t thank her enough how amazing she is. She is a great person!!
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Super shopping

I like Macy shopping

App is not working

The app is horrible

Hate Forced Updates

Macy's needs to STOP forced updates was hoing to shop at Macy's online today but was forced to update so went to JCP instead

Love Macys

My number one store

Always just what I need!!!

Thanks Macy’s for your great selection and delivery!!

Excelente

Una tienda grande con excelentes productos y marcas

App ruins the shopping experience

So many random pop up boxes RUIN the shopping experience. Pop up for how you want to view results is constant, unnecessary and makes scrolling difficult. Find something you like and click on the item, a propaganda pop up in the middle of the page blocking the items photo “33 viewed this item”. Filter options take up 1/3 of the screen, pop ups another 1/3 which leaves the shopper 1/3 of an iPad screen to see results. Pathetic
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My opinion about Macy’s

I like Macy’s it’s a really good store and has amazing sales.

Macy’s

Me encanta

Does not show true size

Macys need to say what models size are wearing and have a description of the length and with of the waist and bust as well

Macy’s Tummy Controls

I have purchased all my tummy controls under garments from Macy’s. I feel so great when I put my outfits on because they all look great on me.

Macy’s App

5 stars

Buggy Search functionality

The latest update introduced some bugs. The app tales longer to load and the app constantly returns empty results for popular items like “Estee Lauder”

Difficult to use web site

Never had an opportunity to see how my order was being paid for. Couldn’t even see if my Star Money was able to be used. Dissatisfied.

Couldn't find outfit on app that was shown on FB.

I found a 2 piece women's hooded sports suit on Facebook. But couldn't find it on app. So I couldn't buy it

Excelente compra

Me gusta comprar en Macy’s hay variedad y siempre consigo lo que voy buscando ,sus empleados son muy gentiles siempre te buscan opciones ,siempre quedo muy satisfecha con mi compra ,sus empleados son amables 🤩