Comparison

LettuceEats vs Portillo's

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LettuceEats

Discover dining options, make reservations, and order food for pickup or delivery. Manage your rewards, gift cards, and track your points. Find new restaurants with advanced filters and save your favorites for easy access.

Highlights
  • Personalized home screen with rewards
  • Dine-in, delivery, and pick-up discovery
  • Restaurant reservations
  • Order pick-up or delivery
  • Advanced restaurant filters
  • Save favorite restaurants
  • Rewards and gift card wallet
Features
Read full description

Meet the New LettuceEats® app: Your pocket guide for all things Lettuce and personalized to you! Log into the app to see your personalized experience: Personalized Home Screen: Get a quick view of your available rewards. Enable location services so we can tailor the experience to you. Not sure if you want to dine out or stay in? You can now discover dine-in, delivery and pick-up options right from the home screen. Discover new restaurants with the new filters and save your favorites to the top of the list for easy future access. Make a reservation: Select the party size, date and time to see what is available across all of the Lettuce restaurants. Make reservations at over 80 locations in Illinois, Las Vegas, Minneapolis, Washington DC, Austin, & Miami. Book your reservation and view your upcoming reservations and future reservations from the home screen. Tap Manage Reservation to make adjustments to your reservation and see the updates reflected in the app. Order Pick-up or Delivery: See what to-go options are available closest to you with estimated delivery and pick-up times. Or enter an alternate address to see what is closest to that location. Get points, redeem rewards and use your gift cards. Discover Restaurants: Use the new filters to search for cuisines, locations and other dining options. View menus to see what you might be in the mood for. Cuisines include: American, Pizza, Chinese, Thai, Italian, Burgers, Seafood, French, Asian, Latin American, Steaks, Wine and Cocktails, BBQ, Ramen, Sushi, Spanish Tapas and Paella, Japanese, Nightclubs, Dessert and Crepes, Tacos, Margaritas and more. Find the restaurant of your choice, get directions, view menus, phone numbers and hours of operation. Save Your Favorites: Tap the heart button on the top right of the restaurant photo to save your favorites for easy access. You can now view your favorites right at the top of the home screen. New Wallet: Check out the new Rewards Wallet! Easy access to all of your rewards, gift cards and vouchers. Track your points progress to the next $10 reward and track your member status. View your transaction history. See how long you have until any vouchers expire. Add a Gift Card or Holiday Bonus: Tap the “Add A Gift Card” button, enter your 16-digit number (and 8 digit pin if you have one), then tap save card. Your Gift Card will now be accessible to redeem in your Wallet with your other rewards and vouchers. Check-in: Check in to Earn points & redeem Reward Dollars: Tap check-in and select the restaurant where you are dining. You will receive a 4 digit code that you can write on your receipt or a QR Code for scanning. You can also now check-in from your upcoming reservation on the home screen. Purchase Gift Cards: Visit the shop tab to Purchase Classic and eGift Cards. Not a Frequent Diner Club member? Enroll on the app to join the club for exclusive member benefits: • Earn one point for every dollar spent on food and drinks. • Every 150 points automatically converts to $10 reward dollars. • Exclusive and custom member offers. • Be the first to know about our new restaurants and happenings. • Reach Silver and Gold status. The more you spend in the calendar year, the more points you earn per dollar spent. Silver Members earn 1.25 points per $1 spent and Gold Members earn 1.5 points per $1 spent. We’d love to hear from you! If you need help or have suggestions on how we can improve our app, please write to us at mobile@lettuce.com. Thank you!

About

Portillo's

Discover and order iconic Chicago-style hot dogs, Italian beef sandwiches, and other signature dishes. Customize your meals, save favorites, and enjoy convenient pickup or delivery options. Plus, get a free slice of chocolate cake on your birthday.

Highlights
  • Order signature Chicago-style dishes
  • Customize orders precisely
  • Save favorite orders and locations
  • Track delivery in real-time
  • Multiple pickup options
  • Free birthday cake reward
Features
Read full description

Portillo’s We're known for our famous Chicago-style hot dogs, Italian beef sandwiches, chopped salad, cheese fries, homemade chocolate cake, and chocolate cake shake. Our Italian beef is slow-roasted for four hours, thinly sliced, and served on freshly baked French bread. Then, it's dipped in hot gravy made with our homemade blend of seasonings that we've been perfecting for 50 years. Haven't tried Portillo's yet? Order an Italian beef, dipped with sweet or hot peppers (add mozzarella if you're feeling cheesy), or a Chicago-style hot dog "dragged through the garden" and you'll see what all the hype is about. Enjoy these features of the Portillo’s app: Free Cake on Your Birthday: Join Portillo’s Perks and get a free slice of our famous Chocolate Cake on your birthday, half birthday, and sign up anniversary! Delivery: Order delivery from your nearby Portillo’s. Track your order. Receive status updates about your order in real time. Easy Ways to Pick Up: There are three easy ways: Inside the Restaurant, Delivery, or Curbside pickup at participating locations. Save your Favorites: Easily save your favorite order and location so you can order quickly and come back again and again. Favorite Portillo’s locations that you order from the most. Customize your Order: Want your Italian beef sandwich dry, cut in half, with hot peppers and mozzarella cheese and gravy on the side? No problem! Simply customize your Portillo’s favorites to get exactly what you want.

Screenshots

LettuceEats4 screens
Portillo's4 screens

Verdict

The call

The clearest difference is review sentiment: LettuceEats at 59% against Portillo's's 9%. LettuceEats also leads on rating (4.9 vs 1.9) and ratings volume (21K vs 803). Portillo's's advantage is monetization model (free vs free with in-app purchases) and chart position (#158 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LettuceEats holds the better App Store score, 4.9 against 1.9. That said, the two scores are not equally well evidenced: LettuceEats has 21K ratings behind it against 803, so its average is the more settled of the two. Written reviews point the same way: 59% of LettuceEats's written reviews are positive against 9% of Portillo's's.

UpkeepUpdate frequency

LettuceEats ships an update monthly, Portillo's every 2 months. The most recent releases landed on October 16, 2026 and October 18, 2026 respectively.

Scorecard6 real differences · 5 level
LettuceEats versus Portillo's: the parameters behind the verdict, then further details
ParameterLettuceEatsPortillo's
PriceFreeFree
Rating4.9 (21K ratings) — better1.9 (803 ratings)
Positive reviews58.6% of reviews — better8.9% of reviews
Number of ratings21K — better803
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank—#158 — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.1 — better26.0
Further details — not scored
Size52 MB57 MB
Age rating4+4+
DeveloperLettuce Entertain YouPortillo's Hot Dogs, LLC

Customer experience

LettuceEats

All ratings20,796 ratings
Positive97.2%
Neutral1.2%
Negative1.6%
Written reviews128 reviews
Positive58.6%
Neutral3.9%
Negative37.5%

Portillo's

All ratings524 ratings
Positive24.0%
Neutral2.7%
Negative73.3%
Written reviews451 reviews
Positive8.9%
Neutral1.3%
Negative89.8%

User reviews

LettuceEats

From 21K App Store ratings

What we love

  • 🚀 Convenient and easy to use
  • 👍 Great loyalty program and rewards
  • 💡 Helpful features like reservations and order tracking
  • 🚀 Smooth and intuitive user experience
  • 👍 Accurate and up-to-date points tracking

Room to improve

  • 🐛 Slow to register points
  • 🐛 Inconsistent points tracking and redemption
  • 🐛 Difficulty finding and accessing restaurants outside home location
  • 🐛 Lack of integration between online ordering and rewards
  • 🐛 Unreliable app performance, frequent crashes

Portillo's

From 803 App Store ratings

What we love

  • 🚀 Easy to order
  • 👍 Customization options
  • 🚀 Seamless ordering process
  • 👍 App is very easy to use
  • 🚀 Fast and efficient

Room to improve

  • 🐛 Ordering issues
  • 🐛 App crashes
  • 🐛 Login problems
  • 🐛 Rewards not working
  • 🐛 Buggy app

Bugs and requests

LettuceEats

Reported bugs

3 issues
  • Issues with points not being properly credited
  • Error messages preventing app usage
  • Difficulty navigating and finding information

Requested features

5 requests
  • Ability to search for restaurants by location
  • Option to add physical gift cards to the app
  • Filtering and sorting by dietary restrictions
  • Easier way to add points from receipts
  • Ability to have primary and secondary accounts on multiple devices

Portillo's

Reported bugs

5 issues
  • App only works in North America
  • Can't create an account
  • Endless login loop
  • Ordering process not working
  • Rewards not syncing properly

Requested features

5 requests
  • Ability to customize orders
  • Separate pickup line for online orders
  • Integration with Apple Pay
  • Ability to check rewards balance
  • More menu options in the app

In-app purchases

None

LettuceEats

No in-app purchases

None

Portillo's

No in-app purchases

Questions

Is LettuceEats free?
LettuceEats is free to download, with no in-app purchases.
Is Portillo's free?
Portillo's is free to download, with no in-app purchases.
Which has better reviews, LettuceEats or Portillo's?
LettuceEats is rated higher. LettuceEats averages 4.9 out of 5 from 21K ratings, while Portillo's averages 1.9 from 803 ratings.
Do LettuceEats or Portillo's have ads?
Neither LettuceEats nor Portillo's shows ads.
Which is updated more often, LettuceEats or Portillo's?
LettuceEats ships an update monthly, and Portillo's every 2 months. Most recently, LettuceEats was updated on October 16, 2026 and Portillo's on October 18, 2026.

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