Japan Airlines vs JAL Lounge+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Japan Airlines
Book and manage all your flights with this comprehensive travel application. Access flight status, view your itinerary chronologically, and receive timely notifications for delays or upcoming departures. Available for both members and non-members.
- Flight reservations and purchases
- Home screen with reservation display
- Chronological itinerary timeline
- Real-time flight status checks
- Flight status and departure reminders
- JMB member information display
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----------------------------------------------------------------------------------- The all-new JAL app is here! A streamlined and simple design, crafted for everyone to understand. Smooth and effortless usability. The new JAL app is designed to be right by your side, providing a stress-free experience for first-time and frequent travelers alike. What you need, when you need it—the new JAL app is preparing for takeoff. With the JAL app, your next trip is just a few taps away. Where will you soar to next? Please download and experience the new JAL app for yourself. ----------------------------------------------------------------------------------- ■Discover, Plan, and Book — All in One Place. From discovering travel inspiration and exploring your destination to booking your flights and securing your seat, the JAL app handles it all. ■Visualize Your Journey Before You Fly. Check inflight menus, meal service timings, and Wi-Fi availability in advance. Visualize your time on board to better enjoy the skies in your own way. ■Real-Time Flight Info, Right in Your Hand. Everything you need for boarding is available at a glance, including real-time push notifications for gate changes or delays. The app guides you through every step, so you’re always in the know. ■Stay Connected, Even Above the Clouds. Connecting to inflight Wi-Fi is easier than ever with the JAL app. ■Your Miles and Status, Always Up to Date. Easily track your Miles, Life Status Points, and the journey to your next tier. Apple Inc. and Apple Japan Inc. are not involved in any way with the gift information posted on this app. Apple Inc and Apple Japan Inc. are not responsible for any damage caused by the use of the campaign information provided.
JAL Lounge+
Enhance your airport lounge experience with real-time status updates, in-seat food ordering, and helpful maps. Get notified when services like shower rooms become available.
- Lounge status updates
- In-seat food ordering
- Shower room booking notifications
- Seasonal wine selection information
- In-lounge and gate maps
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JAL Lounge+ is an app to provide customers with a safe and comfortable stay at JAL First Class Lounge at Haneda and Narita International Airport. ※This app has been developed for joint demonstration experiments by Japan Airlines Co.,Ltd.,and NRI digital, Ltd. =Main functions= ◆ Current Lounge Status You can check the lounge congestion of the “JAL First Class Lounge” and “SAKURA Lounge”. ◆ Food Order You can order your food from the comfort of your seat using this app. Make the food selection and place the order. When the food is ready, lounge staff will deliver directly to the table. Service may vary from the lounges. ◆ Shower Room Booking You can book a shower room. When the shower room becomes available, we will send notifications to your mobile device. * Currently, Shower room booking from the app is not available. If you would like to use the shower, please contact our reception staff. ◆ Dining Information about "JAL Wine Advisor Motohiro Okoshi" who selects "Seasonal Wine Selection". ◆ Map A map inside the lounge and a map from the lounge to the boarding gate are displayed.
Screenshots
Verdict
The clearest difference is rating: Japan Airlines at 4.6 against JAL Lounge+'s 1.5. Japan Airlines also leads on update cadence (every 3 weeks vs every 23 months) and ratings volume (19K vs 13). JAL Lounge+'s advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Japan Airlines holds the better App Store score, 4.6 against 1.5. That said, the two scores are not equally well evidenced: Japan Airlines has 19K ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 15% of Japan Airlines's written reviews are positive against 32% of JAL Lounge+'s, so the app with the better star average is not the one people write more warmly about.
Japan Airlines ships an update every 3 weeks, JAL Lounge+ every 23 months. The most recent releases landed on September 23, 2026 and September 9, 2026 respectively.
| Parameter | Japan Airlines | JAL Lounge+ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (19K ratings) — better | 1.5 (13 ratings) |
| Positive reviews | 15.4% of reviews | 31.6% of reviews — better |
| Number of ratings | 19K — better | 13 |
| Update frequency | Every 3 weeks — better | Every 23 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #141 — better | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15 | 14.3 — better |
| Further details — not scored | ||
| Size | 130 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | Japan Airlines Co., Ltd. | JAL Brand Communications Co.,Ltd. |
Customer experience
Japan Airlines
JAL Lounge+
Bugs and requests
Japan Airlines
Reported bugs
3 issues- Unable to retrieve reservations
- Crashes and errors when checking in
- Inconsistent behavior across devices
Requested features
4 requests- English language support
- Ability to manage bookings
- Improved seat selection
- Notifications and alerts
JAL Lounge+
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Japan Airlines
No in-app purchases
JAL Lounge+
No in-app purchases
Questions
Is Japan Airlines free?
Is JAL Lounge+ free?
Which has better reviews, Japan Airlines or JAL Lounge+?
Do Japan Airlines or JAL Lounge+ have ads?
Which is updated more often, Japan Airlines or JAL Lounge+?
Other comparisons
