Comparison

Accela CRM vs engagEPetaluma

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Accela CRM

Report and track issues in your city or neighborhood directly with community leaders. Submit requests with photos, monitor progress, and receive notifications upon completion. Stay informed and engaged in your local community's improvements.

Highlights
  • Submit issue requests with photos
  • Direct communication with city staff
  • Track request status and progress
  • Receive completion notifications
  • Monitor and comment on community requests
  • Follow other community requests
Features
Read full description

Communicate directly with your community leaders to resolve issues in your city and neighborhood from anywhere in the United States! Here’s how it works: 1. See something that needs to be fixed? 2. Submit a request and even attach a photo. 3. City Staff receives the request. 4. The City fixes the problem! 5. You get notified when the request is completed. You can also monitor requests, provide comments and follow other requests in your community. Download the app today to get started!

About

engagEPetaluma

Access local government services 24/7. Submit service requests like reporting issues, add photos for detail, and receive notifications upon resolution. Monitor and comment on community requests.

Highlights
  • Submit service requests
  • Report street light outages
  • Report potholes
  • Report water conservation issues
  • Include photos with requests
  • Receive resolution notifications
  • Monitor and comment on requests
Features
Read full description

engagEPetaluma enables you - Petaluma residents, businesses, and visitors - access to a set of local government provided services, 24-hours a day, 7 days a week. With this app you can submit service requests, such as reporting a street light out, pothole, or water conservation issue easily by completing a short description of the request. A picture of the issue can be included in order to provide additional details and you’ll be notified as soon as they are resolved. You can also monitor requests, provide comments, and follow other requests in your community. The City of Petaluma looks forward to serving you. Download the app to get started today!

Screenshots

Accela CRM4 screens
engagEPetaluma3 screens

Verdict

The call

The clearest difference is review sentiment: Accela CRM at 54% against engagEPetaluma's 11%. engagEPetaluma's advantage is rating (4.3 vs 2.3). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

engagEPetaluma holds the better App Store score, 4.3 against 2.3. Both are backed by a comparable volume of ratings — 3 and 3 respectively. Written reviews complicate that: 54% of Accela CRM's written reviews are positive against 11% of engagEPetaluma's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard2 real differences · 8 level
Accela CRM versus engagEPetaluma: the parameters behind the verdict, then further details
ParameterAccela CRMengagEPetaluma
PriceFreeFree
Rating2.3 (3 ratings)4.3 (3 ratings) — better
Positive reviews54.3% of reviews — better11.1% of reviews
Number of ratings33
Update frequencyEvery 3 monthsEvery 3 months
AdsYesYes
In-app purchasesNoNo
MonetizationAd-supportedAd-supported
DevicesiPhone, iPodiPhone, iPod
Requires iOS13.013.0
Further details — not scored
Size19 MB27 MB
Age rating4+4+
DeveloperPublicStuff LLCCity of Petaluma Police Department

Customer experience

Accela CRM

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews46 reviews
Positive54.3%
Neutral6.5%
Negative39.1%

engagEPetaluma

All ratings2 ratings
Positive50.0%
Neutral50.0%
Negative0.0%
Written reviews9 reviews
Positive11.1%
Neutral11.1%
Negative77.8%

In-app purchases

None

Accela CRM

No in-app purchases

None

engagEPetaluma

No in-app purchases

Questions

Is Accela CRM free?
Accela CRM is free to download, with no in-app purchases.
Is engagEPetaluma free?
engagEPetaluma is free to download, with no in-app purchases.
Which has better reviews, Accela CRM or engagEPetaluma?
engagEPetaluma is rated higher. Accela CRM averages 2.3 out of 5 from 3 ratings, while engagEPetaluma averages 4.3 from 3 ratings.
Do Accela CRM or engagEPetaluma have ads?
Both Accela CRM and engagEPetaluma show ads.
Which is updated more often, Accela CRM or engagEPetaluma?
Accela CRM ships an update every 3 months, and engagEPetaluma every 3 months. Most recently, Accela CRM was updated on October 23, 2026 and engagEPetaluma on October 24, 2026.

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