Accela CRM User Reviews

Top reviews

Stuck in a loop

I want to sign into my Accela account and I already have one created. When I try and login, my only option is to select the “have an account already- hit the skip” button. I select that button and it tells me that account already exists. I go back and it starts all over again without logging in and takes me back to the sign up page. Please help!!!!
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Works well for me

Seems to do the basic functions I need it to do.

Terrible App

This app is uselessness it constantly crashes and does not work.

App keeps crashing

App keeps crashing over and I’ve again. I have uninstalled/installed 3 times with no result.

Crash! Repeatedly!

My city uses this app to keep track of issues. So I downloaded it and tried to open the app. Only every 2 seconds, it crashes and kicks me out. I go back in and it says loading and then kicks me out again. This happened after uninstalling then reinstalling, after turning off my phone and back on, and after waiting a few minutes and trying again. The biggest problem is: I have no other way to check on my issue because this is the way the city does it. Fix this issue!
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App crashing while filling required field

Utility line locates request is crashing app while filling required fields

IPad2 app crashes

Downloaded and it flashes asking if I want to share my location and before I can answer, it flips to the icon.

App won't open

I have an iPhone 6. The app tries to open, then crashes before it's fully loaded.

app crashes

The app crashes on my iPhone 6s.

Does not work

Choose a city, press done. App thinks a little, but never moves on to be able to report.

Bedford, TX is not included in the City List

Please add Bedford, Tx

Nothing but Good...!!!

I've used PublicStuff under the "DaytonDelivers" app, and everything seems to get noticed, looked at by city officials and handed in a very short period of time. Uploading a photo of the issue is a cool idea too. My last request in Dayton, Ohio got handled in two days!!! That's what I call service👍
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Crash crash crash

App just crashed repeated. Tried uninstalling and re-installing but issue persists

More categories

Add a "watering Violation" category for city of Plano in this app. When I select this category, then select a Plano address I receive a prompt for "is this request for Collin county" I say no and it takes me back to the category page and there is no watering category then I pick "other" and it changes the address to a Plano address across town instead of the one I picked before. If I say yes it submits the request to Collin county. Are these going to the same place? The address I'm trying to point to is west Plano near park and jubilee in Plano. Please add the category and fix the location detection in this app. It's not initiative and is a poor user experience.
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It's like magic!

Love the new design, it's faster and even easier to use. I don't need to worry about who to call or what to do when I need to get in touch with my city. The app lays out all the info I need and puts me in touch with the city ASAP. It's so easy! Never leave home without PublicStuff!!

Unlabeled buttons

None of the buttons on the main screen have text labels, thus making this app unusable for persons who cannot see the screen i hope that there is a list option, for those of us who cannot see a map.

Best app ever.

Best app ever. The developers are awesome!!

Garbage

You have to create an account to see if your city is supported. But - the process of even creating an account wouldn't work. A waste of time.

App never loads

I registered on their website and login issue for my local community. So then I came to the app store and downloaded the mobile app. After downloading I attempted to launch the app, and it just says loading with the spinner. After three minutes of it just saying loading I used the task manager to end the app and tried again. It just never finishes loading. This app is worthless! Do not download!
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Incredibly useful to improve the community

The recent speed and stability improvements have really helped make this app the ultimate community tool. The app makes it a breeze to notify city officials of the issues I come across and communicate with them.