Citrix Workspace vs OpenText eDOCS InfoCenter
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Citrix Workspace
Access your company's SaaS, web apps, mobile apps, files, and virtual desktops from any device. Stay productive on the go with seamless access to your work environment, just as you would in the office. Requires company IT setup.
- Access SaaS and web apps
- Access mobile apps
- Access virtual apps and desktops
- Access files
- Work from any device
- Report issues to IT
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Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started. HOW TO USE CITRIX Workspace app 1. Open Citrix Workspace app and tap on Get Started. 2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator. 3. Enter your User Name and Password. 4. Select the applications you want to use. 5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts. 6. For Deleting/Editing Account already added navigate to Settings and tap on the Store. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1. Open Citrix Workspace app and tap 'Settings' and then 'Report Issue'. 2. Click on Advanced, choose Location as File & Console, Log Level as Verbose, click on the back arrow. 3. Type in a description of the issue and click Share. Choose your Email app. This will generate a log file attached to the draft email. 4. Send the email to your company's IT support team. Option 2 1. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. 3. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first.
OpenText eDOCS InfoCenter
Access and manage your eDOCS document library from any device. Securely edit, share, and download documents for offline use, extending your desktop configuration to your mobile professionals.
- Seamless access to eDOCS library
- Personalized modern interface
- Secure document modification
- Document sharing
- Offline document access
- Search and locate documents
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This app works in conjunction with OpenText™ eDOCS 16.3 and above. The new mobile app has a modern look that is easily personalized. It extends your InfoCenter desktop configuration providing seamless access to the eDOCS library across devices - from desktop to tablet to phone. When your professionals leave the office, they can access recently edited documents, search and locate important documents, share documents with clients or outside council, securely modify documents, check out, edit, check in, download for offline use and more.
Screenshots
Verdict
The clearest difference is rating: OpenText eDOCS InfoCenter at 4.8 against Citrix Workspace's 4.3. OpenText eDOCS InfoCenter also leads on iOS requirement (11.2 vs 17.0). Citrix Workspace's advantage is update cadence (monthly vs every 6 months) and ratings volume (6.4K vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OpenText eDOCS InfoCenter holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: Citrix Workspace has 6.4K ratings behind it against 4, so its average is the more settled of the two.
Citrix Workspace ships an update monthly, OpenText eDOCS InfoCenter every 6 months. The most recent releases landed on October 27, 2026 and October 21, 2026 respectively.
| Parameter | Citrix Workspace | OpenText eDOCS InfoCenter |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (6.4K ratings) | 4.8 (4 ratings) — better |
| Positive reviews | 48.7% of reviews | — |
| Number of ratings | 6.4K — better | 4 |
| Update frequency | Monthly — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 11.2 — better |
| Further details — not scored | ||
| Size | 104 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Citrix Systems, Inc. | OpenText |
Customer experience
Citrix Workspace
OpenText eDOCS InfoCenter
Bugs and requests
Citrix Workspace
Reported bugs
4 issues- Cursor position issues when zoomed in
- Keyboard shortcuts not working properly
- Frequent disconnections and login failures
- Incompatibility with iOS 13 and newer
Requested features
4 requests- Full mouse and trackpad support
- Improved keyboard integration
- Better external display support
- Microphone and camera access
OpenText eDOCS InfoCenter
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Citrix Workspace
No in-app purchases
OpenText eDOCS InfoCenter
No in-app purchases
Questions
Is Citrix Workspace free?
Is OpenText eDOCS InfoCenter free?
Which has better reviews, Citrix Workspace or OpenText eDOCS InfoCenter?
Do Citrix Workspace or OpenText eDOCS InfoCenter have ads?
Which is updated more often, Citrix Workspace or OpenText eDOCS InfoCenter?
Other comparisons
