Comparison

Citrix Workspace vs Avaya CX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Citrix Workspace

Access your company's SaaS, web apps, mobile apps, files, and virtual desktops from any device. Stay productive on the go with seamless access to your work environment, just as you would in the office. Requires company IT setup.

Highlights
  • Access SaaS and web apps
  • Access mobile apps
  • Access virtual apps and desktops
  • Access files
  • Work from any device
  • Report issues to IT
Features
Read full description

Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started. HOW TO USE CITRIX Workspace app 1. Open Citrix Workspace app and tap on Get Started. 2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator. 3. Enter your User Name and Password. 4. Select the applications you want to use. 5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts. 6. For Deleting/Editing Account already added navigate to Settings and tap on the Store. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1. Open Citrix Workspace app and tap 'Settings' and then 'Report Issue'. 2. Click on Advanced, choose Location as File & Console, Log Level as Verbose, click on the back arrow. 3. Type in a description of the issue and click Share. Choose your Email app. This will generate a log file attached to the draft email. 4. Send the email to your company's IT support team. Option 2 1. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. 3. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first.

About

Avaya CX

This app serves as a mobile hub for events, meetings, and communities, keeping users informed, organized, and engaged. It offers features for networking, event logistics, content access, and real-time feedback, enhancing the overall customer experience.

Highlights
  • Event and community management
  • Member profiles and networking
  • Event logistics and agenda
  • Integrated news feed
  • Real-time notifications
  • Surveys and polls
Features
Read full description

The Avaya CX App (Customer Experience) is the ultimate mobile app solution for events, customer briefings, meetings, and communities. The Avaya CX app operates as a mobile-first communications hub for Avaya employees, customers, partners, and event attendees to be informed, organized, engaged, and on-time. Robust features build engagement in real-time and keep your audience coming back for pre, during, and post meeting and event information plus an immersive communities experience for long-term participation and collaboration. • Avaya-centric meetings, events, and communities in one powerful, easy-to-use mobile application • Get to know your fellow attendees and community with member profiles • Make the most of your on-site visit with travel & logistics information • Plan ahead for upcoming events and promotional calendars • Stay up to date with the latest information and thought leadership through the integrated news feed • View event logistics and key agenda items • Participate in the social activity stream • Learn more about presenter bios • Get oriented with integrated maps and directions • Get all of the documents and information you need with eContent • Stay informed with real-time notifications • Provide valuable real-time feedback with surveys, polls and more The Avaya CX App is your mobile app partner for a scalable, innovative approach to events, meetings, and building communities for a better customer experience today! This app supports iPhone 7 and newer running iOS 11 and above.

Screenshots

Citrix Workspace3 screens
Avaya CX4 screens

Verdict

The call

The clearest difference is rating: Avaya CX at 5.0 against Citrix Workspace's 4.3. Avaya CX also leads on iOS requirement (11.0 vs 17.0). Citrix Workspace's advantage is ratings volume (6.4K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Avaya CX holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Citrix Workspace has 6.4K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Citrix Workspace ships an update monthly, Avaya CX every 3 weeks. The most recent releases landed on October 23, 2026 and October 19, 2026 respectively.

Scorecard3 real differences · 7 level
Citrix Workspace versus Avaya CX: the parameters behind the verdict, then further details
ParameterCitrix WorkspaceAvaya CX
PriceFreeFree
Rating4.3 (6.4K ratings)5.0 (3 ratings) — better
Positive reviews48.7% of reviews—
Number of ratings6.4K — better3
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.011.0 — better
Further details — not scored
Size104 MB42 MB
Age rating4+17+
DeveloperCitrix Systems, Inc.CXApp US, Inc.

Customer experience

Citrix Workspace

All ratings6,392 ratings
Positive85.6%
Neutral4.0%
Negative10.4%
Written reviews583 reviews
Positive48.7%
Neutral8.2%
Negative43.1%

Avaya CX

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Citrix Workspace

Reported bugs

4 issues
  • Cursor position issues when zoomed in
  • Keyboard shortcuts not working properly
  • Frequent disconnections and login failures
  • Incompatibility with iOS 13 and newer

Requested features

4 requests
  • Full mouse and trackpad support
  • Improved keyboard integration
  • Better external display support
  • Microphone and camera access

Avaya CX

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Citrix Workspace

No in-app purchases

None

Avaya CX

No in-app purchases

Questions

Is Citrix Workspace free?
Citrix Workspace is free to download, with no in-app purchases.
Is Avaya CX free?
Avaya CX is free to download, with no in-app purchases.
Which has better reviews, Citrix Workspace or Avaya CX?
Avaya CX is rated higher. Citrix Workspace averages 4.3 out of 5 from 6.4K ratings, while Avaya CX averages 5.0 from 3 ratings.
Do Citrix Workspace or Avaya CX have ads?
Neither Citrix Workspace nor Avaya CX shows ads.
Which is updated more often, Citrix Workspace or Avaya CX?
Citrix Workspace ships an update monthly, and Avaya CX every 3 weeks. Most recently, Citrix Workspace was updated on October 23, 2026 and Avaya CX on October 19, 2026.

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