Avaya CX vs Avaya Cloud Office

The Avaya CX App (Customer Experience) is the ultimate mobile app solution for events, customer briefings, meetings, and communities. The Avaya CX app operates as a mobile-first communications hub for Avaya employees, customers, partners, and event attendees to be informed, organized, engaged, and on-time. Robust features build engagement in real-time and keep your audience coming back for pre, during, and post meeting and event information plus an immersive communities experience for long-term participation and collaboration. • Avaya-centric meetings, events, and communities in one powerful, easy-to-use mobile application • Get to know your fellow attendees and community with member profiles • Make the most of your on-site visit with travel & logistics information • Plan ahead for upcoming events and promotional calendars • Stay up to date with the latest information and thought leadership through the integrated news feed • View event logistics and key agenda items • Participate in the social activity stream • Learn more about presenter bios • Get oriented with integrated maps and directions • Get all of the documents and information you need with eContent • Stay informed with real-time notifications • Provide valuable real-time feedback with surveys, polls and more The Avaya CX App is your mobile app partner for a scalable, innovative approach to events, meetings, and building communities for a better customer experience today! This app supports iPhone 7 and newer running iOS 11 and above.

Call, meet, message and more! Avaya Cloud Office lets you simplify the way your business communicates with a unified experience that’s intuitive to use and accessible from a phone, a browser or any mobile device. From a single interface you’ll chat with colleagues, make and receive calls, plan and join meetings, collaborate with screen sharing and video, and keep your teams on-task with file sharing, task management and virtual team rooms that let everyone share and stay up to date. With Avaya Cloud Office you will: Accelerate your decision making with team messaging Message individuals or teams in real time to stay connected, bring remote workers together, and resolve business issues, questions and decisions instantly. Share files, assign tasks and schedule meetings with a few simple clicks. Optimize employee and customer collaboration with frictionless video meetings Schedule and launch video meetings directly from the app or invite guests to join from their favorite browser. No download and no delay with all the benefits of screen sharing, in-meeting chat, recording and markup tools. Connect with intuitive, feature-rich HD calling Find and connect with your customers and colleagues with one click. Know who called and when, and invoke the features you need through the intuitive interface. Seamlessly move from one device to another as your busy day unfolds. Simplify your communications with a single number Call, text (SMS) and Fax using your Avaya Cloud Office business number. No need for your customers to remember multiple numbers and no need for you to mix business with personal communications. Get more done with integrations that make sense for the way you work You rely on desktop apps, workflow automation, and customer relationship management to get your work done every day. With Avaya Cloud Office, you can integrate those apps with your communications, creating a seamless experience that eliminates the need to switch between applications. An Avaya Cloud Office subscription is required. Features may vary by plan and country. Terms of Service: https://www.ringcentral.com/legal//eulatos.html Privacy Notice: https://www.ringcentral.com/legal/privacy-notice.html Acceptable Use Policy: https://www.ringcentral.com/legal/acceptable-use-policy.html Emergency Services Policy: https://www.ringcentral.com/legal/emergency-services.html