DEWA vs Nshama Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DEWA
This app offers an interactive digital platform with innovative services and features designed to enhance the experience for consumers, builders, suppliers, and students. It aims to create sustainable value for all users.
- Interactive digital platform
- Innovative services
- Elevated digital experience
- Sustainable value creation
- Designed for multiple user types
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DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.
Nshama Connect
Manage your Nshama property services with ease. Submit and track requests for payments, information updates, and more, all from your mobile device. Streamline your property ownership experience.
- Submit service requests
- Track request status
- Make payments
- Request NOC
- Update personal information
- Apply for alterations
- Book appointments
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The Nshama Connect app provides easy access to the community of homeowners and tenants of Nshama properties as part of the property purchase, payment, handover and post-handover related service requests. Create and track your requests at the touch of a button. App enables users to initiate a range of ever growing service requests such as: -Make a Payment -Request for NOC -Update your information -Apply for alteration requests -Book appointments We look forward to helping you.
Screenshots
Verdict
DEWA and Nshama Connect both sit at 4.6 stars, but that hides the real split: 48% of DEWA's written reviews are positive against 8% of Nshama Connect's. DEWA also leads on ratings volume (6.1K vs 30) and update cadence (every 6 weeks vs every 4 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for DEWA against 4.6 for Nshama Connect. That said, the two scores are not equally well evidenced: DEWA has 6.1K ratings behind it against 30, so its average is the more settled of the two. Written reviews are what separate them: 48% of DEWA's written reviews are positive against 8% of Nshama Connect's.
DEWA ships an update every 6 weeks, Nshama Connect every 4 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | DEWA | Nshama Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (6.1K ratings) — better | 4.6 (30 ratings) |
| Positive reviews | 47.6% of reviews — better | 7.7% of reviews |
| Number of ratings | 6.1K — better | 30 |
| Update frequency | Every 6 weeks — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV, Apple Watch, Vision Pro — better | iPhone, iPod |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 224 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | Dubai Electricity & Water Authority | Nshama Development |
Customer experience
DEWA
Nshama Connect
Bugs and requests
DEWA
Reported bugs
4 issues- Frequent app crashes
- Unreliable login and password recovery
- Inconsistent data and consumption tracking
- Compatibility issues with international payment methods
Requested features
4 requests- Ability to update personal and payment details
- Improved payment process
- Ability to easily add multiple accounts
- Access to monthly statements
Nshama Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DEWA
No in-app purchases
Nshama Connect
No in-app purchases
