DEWA vs mplus UAE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DEWA
This app offers an interactive digital platform with innovative services and features designed to enhance the experience for consumers, builders, suppliers, and students. It aims to create sustainable value for all users.
- Interactive digital platform
- Innovative services
- Elevated digital experience
- Sustainable value creation
- Designed for multiple user types
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DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.
mplus UAE
Easily manage your home maintenance needs in Dubai and Abu Dhabi. Browse, purchase, and pay for services and annual packages. Track service requests, manage appointments, and rate your experience.
- Browse packages and services
- Compare options by price and coverage
- Check technician availability
- Online payment
- Service request management
- Appointment fixing/changing
- Rate service quality
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With our mplus mobile app, you are only one click away for all your ‘Home Maintenance’ needs as a residential customer of Dubai and Abu Dhabi. The app allows you to browse, buy and pay any of our ‘One-off services’ or ‘Annual Packages’ based on your apartment / villa size. All our services and packages are designed to provide great quality and service to our customers. The app has great features like - Browse the available Packages and Services - Compare various options based on ‘Price’ and ‘Services covered’ - Check the available technician time slots - Online payment - Contact us through phone or chat Once you buy our packages from the app - Service Request - Fix or change appointment - Rate our service - Approve quotations - Pay your balances We are amazed to see how our app improves the way our customer interact with us. It also integrates with our entire back end service operations teams & processes to provide you with reliable and responsive services to make your home safe and comfortable.
Screenshots
Verdict
The clearest difference is rating: DEWA at 4.6 against mplus UAE's 1.0. DEWA also leads on ratings volume (6.1K vs 1) and review sentiment (48% vs 25%). mplus UAE's advantage is iOS requirement (14.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DEWA holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: DEWA has 6.1K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 48% of DEWA's written reviews are positive against 25% of mplus UAE's.
DEWA ships an update every 6 weeks, mplus UAE every 3 months. The most recent releases landed on October 19, 2026 and October 14, 2026 respectively.
| Parameter | DEWA | mplus UAE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (6.1K ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 48.0% of reviews — better | 25.0% of reviews |
| Number of ratings | 6.1K — better | 1 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV, Apple Watch, Vision Pro — better | iPhone, iPod |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 216 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | Dubai Electricity & Water Authority | Emrill Services LLC |
Customer experience
DEWA
mplus UAE
Bugs and requests
DEWA
Reported bugs
4 issues- Frequent app crashes
- Unreliable login and password recovery
- Inconsistent data and consumption tracking
- Compatibility issues with international payment methods
Requested features
4 requests- Ability to update personal and payment details
- Improved payment process
- Ability to easily add multiple accounts
- Access to monthly statements
mplus UAE
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DEWA
No in-app purchases
mplus UAE
No in-app purchases
