Hersheypark vs Universal Orlando Resort
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hersheypark
Enhance your visit to Hersheypark and its associated attractions with this official app. Navigate the park, find detailed information on rides and shows, and personalize your experience with custom maps and alerts.
- Customizable park map with navigation
- Ride wait time alerts
- Attraction details and schedules
- HPGO account for ride stats and photos
- Food and shopping information
- Service location finder
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Maximize your Hersheypark® experience with The Official Hersheypark Mobile App! Find information on rides, attractions, entertainment, food, shopping, and more for Hersheypark, ZooAmerica® North American Wildlife Park, and Hershey's Chocolate World Attraction. Plus, navigate through the Park with our customizable map and create an HPGO account to view personalized ride stats and ride photos. Map Features - Show and hide attractions of interest to customize your own map of Hersheypark and ZooAmerica - Use the ‘Get Directions’ function for turn-by-turn navigation to any location* - Create ride wait time alerts for your favorite rides - Easily locate important services such as Ticketing Services, First Aid, Accessibility, Lost Children, Lost & Found, Barking Lot Day Kennel, and more - Locate restrooms, ATMs, lockers, smoking gazebos, and stroller/wheelchair rentals HPGO Features - Create and manage your HPGO account to collect ride stats, view ride photos, and connect your Fast Track purchases - Personalize your experience through your HPGO profile - Create reminder alerts for your favorite shows - Create a to-do list Attraction Details - Learn detailed information about all rides, shows, games, shops, services - View current ride information including closed rides and ride wait times - Search function to help find information about attractions - Filter/sort results by height, distance, name, and more - View daily entertainment and Hershey Character appearance schedules - Find information on food and drinks, including menus, ingredients and allergens - View hours for area attractions, including Hershey's Chocolate World Attraction, Hershey Story Museum, and more *Continued use of GPS running in the background may decrease battery life.
Universal Orlando Resort
Plan your visit or enhance your current trip with this app. Purchase tickets, make dining reservations, order food ahead, and navigate the resort with a dynamic map. Access exclusive experiences and manage your park tickets seamlessly.
- Purchase tickets
- Mobile food ordering
- Dining reservations
- Dynamic park map
- Attraction wait times
- Connected gameplay
- Virtual Assistant
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Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go! Get all of this and more in the palm of your hand with the Universal Orlando Resort App. Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party. Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights! Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy. Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements! Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map. Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App. Privacy Information Center: www.UniversalOrlando.com/Privacy Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo Privacy Policy: www.nbcuniversal.com/privacy CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act
Screenshots
Verdict
Hersheypark and Universal Orlando Resort both sit at 4.8 stars, but that hides the real split: 67% of Hersheypark's written reviews are positive against 41% of Universal Orlando Resort's. Hersheypark also leads on monetization model (free vs free with in-app purchases) and device support (3 vs 1). Universal Orlando Resort's advantage is ratings volume (531K vs 41K) and chart position (#52 vs unranked). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Hersheypark against 4.8 for Universal Orlando Resort. That said, the two scores are not equally well evidenced: Universal Orlando Resort has 531K ratings behind it against 41K, so its average is the more settled of the two. Written reviews are what separate them: 67% of Hersheypark's written reviews are positive against 41% of Universal Orlando Resort's.
Hersheypark ships an update every 6 weeks, Universal Orlando Resort monthly. Both last shipped on November 6, 2026.
| Parameter | Hersheypark | Universal Orlando Resort |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (41K ratings) | 4.8 (531K ratings) — better |
| Positive reviews | 66.8% of reviews — better | 41.5% of reviews |
| Number of ratings | 41K | 531K — better |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #52 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 58 MB | 289 MB |
| Age rating | 12+ | 17+ |
| Developer | Hershey Entertainment and Resorts Company | NBCUniversal Media, LLC |
Customer experience
Hersheypark
Universal Orlando Resort
User reviews
Hersheypark
From 41K App Store ratingsWhat we love
- 🚀 Easy to navigate
- 👍 Helpful map and directions
- 💡 Ability to view ride wait times
- 👍 Useful for planning visits
- 🚀 Informative about park offerings
Room to improve
- 🐛 Inaccurate ride wait times
- 🐛 Inconsistent ride status information
- 🐛 Buggy and unreliable performance
- 🔍 Confusing user interface
- 🔍 Lacking key features for season pass holders
Universal Orlando Resort
From 531K App Store ratingsWhat we love
- 🚀 Helpful app for navigating the parks
- 👍 Useful for checking wait times and dining options
- 🤩 Amazing experience at the parks
- 🤳 Convenient mobile ordering
Room to improve
- 🐛 App crashes and glitches
- 🤔 Inaccurate wait time information
- 💸 Overpriced food and merchandise
- 😤 Poor customer service and accessibility
- 🤯 Frustrating virtual queue system
Bugs and requests
Hersheypark
Reported bugs
5 issues- Frequent crashes and app freezes
- Inability to get past splash screen
- Incorrect parking information and directions
- Concession stands not properly stocked
- Unreliable park Wi-Fi connectivity
Requested features
5 requests- Ability to view only ride wait times
- Option to lock in child height restrictions
- Display all-day meal plan icon on map
- Easier access to park hours information
- Integration with family/friend location sharing
Universal Orlando Resort
Reported bugs
4 issues- Inability to link tickets and passes to the app
- Frequent app crashes and login issues
- Unreliable virtual queue system
- Brightness issues and other UI problems
Requested features
5 requests- Add GPS navigation and directions within the app
- Improve mobile ordering functionality and customization
- Provide more transparency on ride closures and maintenance
- Integrate hotel and ticket information into the app
- Allow users to view show schedules and park maps more easily
In-app purchases
Hersheypark
No in-app purchases
Universal Orlando Resort
No in-app purchases
Questions
Is Hersheypark free?
Is Universal Orlando Resort free?
Which has better reviews, Hersheypark or Universal Orlando Resort?
Do Hersheypark or Universal Orlando Resort have ads?
Which is updated more often, Hersheypark or Universal Orlando Resort?
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