SuperShuttle vs Shuttle Express
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SuperShuttle
Book airport transportation with ease, choosing from shared rides, non-stop options, black cars, or SUVs. Enjoy upfront pricing for every budget and rely on professional drivers serving over 80 airports globally. Track your ride in real-time and manage bookings directly within the app.
- Book shared-ride, non-stop, black car, or SUV
- Upfront pricing for all budgets
- Book in advance or ride now
- In-app credit card or business account payment
- Real-time ride tracking
- Flight check-in integration
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SuperShuttle is the best way to get to and from the airport. Easily book a shared-ride, non-stop ride, black car, or an SUV. Whether you're traveling for business, leisure, as a group, or by yourself, we offer rides for every budget with upfront pricing. Our professional, insured drivers serve over 80 airports worldwide and complete over 10 million rides per year. - Book your ride in advance or ride now - Pay for your ride in the app using a credit card or business account and save your payment details for faster booking later - Change ride details or cancel a ride at any time - Track your ride on the map in real-time as it approaches - Easily check into your ride as soon as your flight lands - Get to and from the airport on time - Access dedicated customer support whenever you have a question or need help Want to learn more about SuperShuttle? Check out http://www.supershuttle.com Note: Continued use of GPS running in the background can dramatically decrease battery life.
Shuttle Express
Book various ground transportation options, including sedans, vans, and coach buses, for stress-free travel. Receive real-time updates on your driver's arrival and fare details. Serves locations throughout Puget Sound.
- Book sedans, SUVs, and limos
- Reserve 14-55 passenger coach buses
- Book 10-14 passenger private vans
- Get driver and vehicle details
- View booking information
- See estimated fare
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Need a ride? Shuttle Express gets you where you need to be with sedan, van, and chartered coach bus service. Book your sedan or private shuttle with a touch of button—your driver will arrive at your door, carry your bags, and deliver you to your destination. Safely, on time, and stress-free. The Shuttle Express app gives you useful info when you need it: • Details about your booking • Time your driver will arrive • Fare • Driver’s name and vehicle license number Shuttle Express serves any location with an address throughout Puget Sound: Sea-Tac Airport, cruise terminals, Amtrak Train Station, private residences, and businesses. Services include private sedans, SUVs, and limos; 14- to 55-passenger coach service; and 10-14 passenger private van and shared shuttle service. Book private sedan, SUV, and van rides on the app – book shared shuttle service at shuttleexpress.com, and book coach and luxury service by phone at 425-981-7000. **Please create an account at https://shuttleexpress.com/sign-up before creating a new user on the app.**
Screenshots
Verdict
The clearest difference is review sentiment: SuperShuttle at 85% against Shuttle Express's 0%. SuperShuttle also leads on rating (4.7 vs 1.3) and ratings volume (8.3K vs 32). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SuperShuttle holds the better App Store score, 4.7 against 1.3. That said, the two scores are not equally well evidenced: SuperShuttle has 8.3K ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 85% of SuperShuttle's written reviews are positive against 0% of Shuttle Express's.
SuperShuttle ships an update every 3 months, Shuttle Express every 16 months. The most recent releases landed on September 24, 2026 and June 2, 2026 respectively.
| Parameter | SuperShuttle | Shuttle Express |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (8.3K ratings) — better | 1.3 (32 ratings) |
| Positive reviews | 85.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 8.3K — better | 32 |
| Update frequency | Every 3 months — better | Every 16 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 34 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | Transdev North America, INC | Shuttle Expresss Inc. |
Customer experience
SuperShuttle
Shuttle Express
Bugs and requests
SuperShuttle
Reported bugs
3 issues- App issues with address recognition
- Reservation confirmation problems
- Tracking/location issues with drivers
Requested features
4 requests- Ability to request favorite drivers
- In-app tipping option
- More flexible booking/cancellation policies
- Better communication with customers
Shuttle Express
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SuperShuttle
No in-app purchases
Shuttle Express
No in-app purchases
Questions
Is SuperShuttle free?
Is Shuttle Express free?
Which has better reviews, SuperShuttle or Shuttle Express?
Do SuperShuttle or Shuttle Express have ads?
Which is updated more often, SuperShuttle or Shuttle Express?
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