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SuperShuttle

SuperShuttle

by Transdev North America, INC

8.3K ratings
557 reviews
📊 Productivity
✈️ Travel
Free

Details

  • Released
  • Updated
  • June 22, 2010
  • March 30, 2026

Features

Developer

Transdev North America, INC
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Reviews summary↘︎
⭐557
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❓5 answered
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About

Book airport transportation with ease, choosing from shared rides, non-stop options, black cars, or SUVs. Enjoy upfront pricing for every budget and rely on professional drivers serving over 80 airports globally. Track your ride in real-time and manage bookings directly within the app.

✓Book shared-ride, non-stop, black car, or SUV
✓Upfront pricing for all budgets
✓Book in advance or ride now
✓In-app credit card or business account payment
✓Real-time ride tracking
✓Flight check-in integration
Show original description

What users say

Summarized from real user reviews of SuperShuttle. Based on 8.3K reviews and a 4.7/5 average, it highlights the 7 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Easy to use
  • 👍Convenient service
  • 🚀Smooth booking process
  • 👍Friendly drivers
  • 🚀Reliable transportation
  • 👍Good value for money
  • 🚀Helpful app features

Negative things

  • 🐛Unreliable pickup/dropoff
  • 🐛Inconsistent service quality
  • 🐛Difficulty making changes/cancellations
  • 🐛Lack of communication from company
See all reviews

What's New in SuperShuttle

3.5.17

March 30, 2026

Minor backend change to improve the booking experience

User reviews

Most RecentHighest RatedLowest Rated

So far so good!

I was nervous about getting to Dulles airport for an early morning flt. But the app figured out when I needed to be picked up to get to the airport on time. (4:10 AM) The app also gave me confidence in the taxi service.
Sissy GeduSissy Gedu

App is easy to use

Very simple. Just be sure you have all your details ready like addresses, flight numbers, and times before you start the reservations
Y B SharpY B Sharp

First time user

This was so easy! I hope it all works out! It probably will. Thank you!
"MJ45""MJ45"

Password

Email link doesn’t work can’t reset password
Tiggernpooh1Tiggernpooh1

Super Shuttle App

I love this app it’s so easy to use and make reservations for transportation to and from the airport or just for any transportation needs
Mike DJINN JenningsMike DJINN Jennings
See 552 more reviews

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User experience

🐞

Reported Bugs

3 issues

App issues with address recognition

Bug

Reservation confirmation problems

Bug

Tracking/location issues with drivers

Bug
✨

Requested Features

4 requests

Ability to request favorite drivers

Feature

In-app tipping option

Feature

More flexible booking/cancellation policies

Feature

Better communication with customers

Feature

FAQ

What kind of airport transportation can I book?

You can book various types of airport transportation, including shared-ride shuttles, non-stop rides, black cars, and SUVs. This allows you to choose an option that best suits your budget and travel needs.

How does pricing work?

The app offers upfront pricing for all ride options, ensuring you know the cost before booking. This transparent pricing model caters to different budgets, whether you're traveling alone or with a group.

Can I book a ride for later or right now?

Yes, you can book your ride in advance for a future trip or choose to ride now for immediate transportation needs. The app provides flexibility to accommodate your travel schedule.

How do I pay for my ride?

Payment can be made directly within the app using a credit card or a business account. You can also save your payment details for faster booking on future rides.

What if my flight is delayed or I need to change my booking?

The app allows you to change ride details or cancel a ride at any time, providing flexibility for unexpected travel changes. You can also easily check into your ride once your flight lands.