This company is a scam
I accepted work as a service provider and they haven’t pay me in 10 months, the make it very difficult to customers to cancel rides, they don’t pay their affiliates and have zero customer support. I stopped getting work after a month of non payment but I was like $4k in. Don’t waste your time or money and find a different option
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Ddavedogor
Great experience
Roger communicated right away and morning of departure. He arrived early and his car was clean and new.
Highly recommend!!
Highly recommend!!
11981pio
Do Your Research
I made a booking with gettransfer for transportation while traveling to another county. I happened to check the app to look for specific detail on where to meet and found a message from them saying my driver canceled and they were looking for another- there was no other communication and had I not looked a few days before I would have been unaware there was an issue. I immediately contacted the company. They were responsive and I had a new driver shortly after. On the day of departure I checked again and got the message that driver had canceled. I frantically reached out and was told they would try to get another driver, they then indicated they were just a go between and had no control over driver cancellation. As I boarded the plane for 8 hour flight, I had no ideal what to expect. As soon as I landed I saw a driver in the app but the message indicating they were searching for a driver was also there I sent urgent messages to gettransfer and to the driver to determine status. No response from driver and gettransfer indicated they were looking for new driver. After waiting for a half hour after my booking time, I advised them to refund my money since they were unable to fulfill our contract. After a few days and several back and forth emails, they advised me a refund was not possible but they were crediting my account for future rides. The absolute last thing I would ever want to do is count on them again for transportation. After getting my credit card company involved I received an appropriate resolution. I am aware that many others have had a positive experience, I unfortunately am amongst those who had an extremely negative experience. Please so your research.
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221Mila
1-Star Review – Unpaid Earnings and Possible Fraud
My father completed driving transfers through GetTransfer and is still owed $400 for work he rightfully completed. It is extremely frustrating and concerning that he has not received the money he earned. This experience has made us seriously question the platform’s credibility and how it handles payments to drivers.
We believe this situation may involve fraudulent conduct, and we intend to file a police report if the matter is not resolved. Drivers deserve to be paid fairly for their time and work. I strongly encourage other drivers to exercise caution and keep records of every trip and payment.
We expect GetTransfer to take responsibility, provide a clear explanation, and pay the outstanding $400 immediately.
We believe this situation may involve fraudulent conduct, and we intend to file a police report if the matter is not resolved. Drivers deserve to be paid fairly for their time and work. I strongly encourage other drivers to exercise caution and keep records of every trip and payment.
We expect GetTransfer to take responsibility, provide a clear explanation, and pay the outstanding $400 immediately.
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FFhjhhgc
Thieves
They never pay the drivers; they’re thieves.
AAnaorozco89
