So far so good!
I was nervous about getting to Dulles airport for an early morning flt. But the app figured out when I needed to be picked up to get to the airport on time. (4:10 AM) The app also gave me confidence in the taxi service.
App is easy to use
Very simple. Just be sure you have all your details ready like addresses, flight numbers, and times before you start the reservations
First time user
This was so easy! I hope it all works out! It probably will. Thank you!
Password
Email link doesn’t work can’t reset password
Super Shuttle App
I love this app it’s so easy to use and make reservations for transportation to and from the airport or just for any transportation needs
Easy enough but SO EXPENSIVE
Downloaded the app & signed up easily enough. I’ve got a 15 min ride to the airport from my house. I loved that I could add all my flight details in but the cheapest option for a ride was $168!!!
Great !
Great app and very easy to book a lift to and from the airport.
“System glitch” left me stuck
I have used this app before but this time, it didn’t work. I pre-paid for a taxi but it never showed up. I called customer service repeatedly, was put on hold, then calls dropped. When I finally got someone on the phone I was told there was a “system glitch and nobody would be able to pick me up … but I can’t tell you when a taxi could arrive.” Uh … I have to catch a flight so it’s not like I can hold up the plane! Unacceptable. Maybe they’ll refund me … I wouldn’t be surprised if they never actually refunded the trip. Call a taxi company directly, do not use this app.
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Vacay
Excellent app. Easy to navigate
Easy to book a round trip from home to L A X!
App is very easy to use…
Very Reliable!
Great!!
Passenger
Excellent Service/On Time!
App is NOT intuitive!!
Wasted 45 mins trying to book a roundtrip ride, returning into a different airport. Ended up having to book 2 1-way rides, which is more expensive!! There is a $3 fee for an agent to book it. Poor customer service and inadequate app!! Very disappointing
!!
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Reservation
I have reservation it not showing on the app I’ve deleted reinstalled nothing works
Not American
I called to get info about where the company is based out of and geographic routes and a foreign-based worker said “Uda”. If your employees can’t even pronounce Utah and lack basic geographic knowledge, then your choice to outsource from American workers does not create excellence. Hire American or train your foreign workers better.
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Super SMOOTH APP!
This app made booking a shuttle trip easy!
Driver scam
Driver scammed my son into paying in cash for a prepaid trip.
Great app
Super easy to use and user friendly
Atlanta Trip
Seamless round trips. Wasn’t aware I could book travel in advance at foreign locations. Took a lot of stress off trying to figure out how I would travel from and to airport. The app is wonderful. Thank you!😇
Can’t Go Wrong
We have been very pleased with SuperShuttle. All of their drivers are professional, courteous, timely and reliable. The drivers make your ride very pleasant. We use SuperShuttle for all our rides and we highly recommend them.
