Supra eKEY vs KW
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Supra eKEY
This app provides real estate professionals with secure and efficient access to properties. It allows for easy opening of keyboxes, customization of access, and access to valuable property information to enhance client service.
- Open keyboxes with PIN or biometrics
- Manage keybox settings and access hours
- Track keyboxes and view showing notifications
- Access MLS listing information offline
- Create and manage buyer profiles
- View property notes and agent contact info
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Use your phone as your lockbox key! The Supra eKEY app allows real estate professionals efficient, authorized access to listings. Open lockboxes easily using a PIN, biometrics. The eKEY app is part of the original Supra system and works alongside the SupraWEB tool. Use this app if your Association/MLS has not yet upgraded to Supra One. Are you looking for lockbox access with Supra Showings or Showing Management powered by BrokerBay? Search for Supra One in the App Store. The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open lockboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app also provides access to powerful information that opens the doors to a higher level of service for your clients. eKEY Basic Service provides the following features: • Obtain listing keys • Easily place lockboxes on properties • Keep track of lockboxes • View or change lockbox settings • Customize lockbox access hours, agent note, flyer, business card in lockbox • Sending showing notifications when showing starts and ends • Viewing showing details in app • View data at the door real-time property notes eKEY Professional Service provides all of the features in eKEY Basic plus: • Create data at the door real-time property notes • View MLS listing information even while offline • View agent roster contact information • Create and save buyer profiles • View hotsheet listings • View map and directions to listings at the tap of a button • Create and view list of buyers • Invite buyers to use the Supra Home Tour app for rating homes • Recommend listings for buyers to view and rate in Supra Home Tour app • View and compare buyer home ratings • View buyer feedback on properties and compare by buyer or listing The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional. Search terms: Supra, supra key, supra ekey, lockbox access, supra real estate
KW
Manage your real estate business from lead generation to client retention with an integrated suite of tools. This app provides cutting-edge technology to control your database and client relationships on the go.
- Lead management
- Client relationship management
- Business control on-the-go
- Interconnected tools
- Database management
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The Command Mobile App is an integrated suite of tools designed to help you manage your business on-the-go. From lead, to close, to lifetime client relationships, our cutting-edge real estate technology puts you in control of your database, your business, and your future wherever you are. More than a CRM, Command's interconnected tools support connections between data and clients, keeping you in the center of it all.
Screenshots
Verdict
The clearest difference is review sentiment: KW at 83% against Supra eKEY's 14%. KW also leads on rating (4.6 vs 2.3) and monetization model (free vs subscription). Supra eKEY's advantage is ratings volume (952 vs 128) and iOS requirement (12.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
KW holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Supra eKEY has 952 ratings behind it against 128, so its average is the more settled of the two. Written reviews point the same way: 14% of Supra eKEY's written reviews are positive against 83% of KW's.
Supra eKEY ships an update every 2 months, KW every 5 weeks. The most recent releases landed on October 1, 2026 and September 29, 2026 respectively.
| Parameter | Supra eKEY | KW |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (952 ratings) | 4.6 (128 ratings) — better |
| Positive reviews | 13.8% of reviews | 82.9% of reviews — better |
| Number of ratings | 952 — better | 128 |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 47 MB | 64 MB |
| Age rating | 4+ | 4+ |
| Developer | Supra | KW Realty |
Customer experience
Supra eKEY
KW
User reviews
Supra eKEY
From 952 App Store ratingsWhat we love
- 🚀 Works great
- 🔒 Secure app
- 👍 Convenient for agents
Room to improve
- 🐛 Frequent crashes and bugs
- 🔋 Drains battery quickly
- 💸 Expensive and predatory billing practices
- ⏱️ Slow and unreliable updates
- 🤖 Poor customer support
KW
From 128 App Store ratingsWhat we love
- 🚀 Efficient business management on the go
- 👍 Simple and user-friendly design
- 💡 Packed with useful features
- ✅ Great CRM for real estate agents
- 🔄 Continuously improving functionality
Room to improve
- 🐛 Functionality is glitchy
- 🐌 Text appears slower than typing speed
- 🐛 Frequent crashes/freezes
- 🐛 App freezes when changing task dates
- ❌ Desktop features missing in app
Bugs and requests
Supra eKEY
Reported bugs
4 issues- App freezes and crashes on latest iPhone models
- Bluetooth connectivity issues preventing access to lockboxes
- Payment screen glitches and inability to update billing info
- Inconsistent performance across different devices and OS versions
Requested features
4 requests- Automatic updates without user intervention
- Offline functionality for areas with no cell service
- Apple Watch complications support
- Improved UI and UX for programming lockboxes
KW
Reported bugs
10 issues- Login process is frustrating
- App is glitchy
- Text appears slower than typing speed
- App freezes and crashes frequently
- App freezes when trying to change the date of a task
Show 5 moreShow fewer
- Phone number input automatically adds an extra digit
- Face ID login gives an error message
- iPhone display is clipped at the bottom of each section
- App takes days to download
- App does not allow login after download
Requested features
8 requests- Update login process
- Add Face ID login option
- Add ability to add documents to opportunities
- Integrate with Google Voice instead of Twilio
- Update contact info from profile
Show 3 moreShow fewer
- Create an iPadOS version
- Add Opportunities to the app
- Include Opportunities in the app for lead to close functionality
In-app purchases
Supra eKEY
No in-app purchases
KW
No in-app purchases





