Comparison

Supra eKEY vs KW

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Supra eKEY

This app provides real estate professionals with secure and efficient access to properties. It allows for easy opening of keyboxes, customization of access, and access to valuable property information to enhance client service.

Highlights
  • Open keyboxes with PIN or biometrics
  • Manage keybox settings and access hours
  • Track keyboxes and view showing notifications
  • Access MLS listing information offline
  • Create and manage buyer profiles
  • View property notes and agent contact info
Features
Read full description

Use your phone as your lockbox key! The Supra eKEY app allows real estate professionals efficient, authorized access to listings. Open lockboxes easily using a PIN, biometrics. The eKEY app is part of the original Supra system and works alongside the SupraWEB tool. Use this app if your Association/MLS has not yet upgraded to Supra One. Are you looking for lockbox access with Supra Showings or Showing Management powered by BrokerBay? Search for Supra One in the App Store. The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open lockboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app also provides access to powerful information that opens the doors to a higher level of service for your clients. eKEY Basic Service provides the following features: •  Obtain listing keys •  Easily place lockboxes on properties •  Keep track of lockboxes •  View or change lockbox settings •  Customize lockbox access hours, agent note, flyer, business card in lockbox •  Sending showing notifications when showing starts and ends •  Viewing showing details in app •  View data at the door real-time property notes eKEY Professional Service provides all of the features in eKEY Basic plus: •  Create data at the door real-time property notes •  View MLS listing information even while offline •  View agent roster contact information •  Create and save buyer profiles •  View hotsheet listings •  View map and directions to listings at the tap of a button •  Create and view list of buyers •  Invite buyers to use the Supra Home Tour app for rating homes •  Recommend listings for buyers to view and rate in Supra Home Tour app •  View and compare buyer home ratings •  View buyer feedback on properties and compare by buyer or listing The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional. Search terms: Supra, supra key, supra ekey, lockbox access, supra real estate

About

KW

Manage your real estate business from lead generation to client retention with an integrated suite of tools. This app provides cutting-edge technology to control your database and client relationships on the go.

Highlights
  • Lead management
  • Client relationship management
  • Business control on-the-go
  • Interconnected tools
  • Database management
Features
Read full description

The Command Mobile App is an integrated suite of tools designed to help you manage your business on-the-go. From lead, to close, to lifetime client relationships, our cutting-edge real estate technology puts you in control of your database, your business, and your future wherever you are. More than a CRM, Command's interconnected tools support connections between data and clients, keeping you in the center of it all.

Screenshots

Supra eKEY4 screens
KW4 screens

Verdict

The call

The clearest difference is review sentiment: KW at 83% against Supra eKEY's 14%. KW also leads on rating (4.6 vs 2.3) and monetization model (free vs subscription). Supra eKEY's advantage is ratings volume (952 vs 128) and iOS requirement (12.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

KW holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Supra eKEY has 952 ratings behind it against 128, so its average is the more settled of the two. Written reviews point the same way: 14% of Supra eKEY's written reviews are positive against 83% of KW's.

UpkeepUpdate frequency

Supra eKEY ships an update every 2 months, KW every 5 weeks. The most recent releases landed on October 1, 2026 and September 29, 2026 respectively.

Scorecard5 real differences · 5 level
Supra eKEY versus KW: the parameters behind the verdict, then further details
ParameterSupra eKEYKW
PriceFreeFree
Rating2.3 (952 ratings)4.6 (128 ratings) — better
Positive reviews13.8% of reviews82.9% of reviews — better
Number of ratings952 — better128
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPod, Apple Watch — betteriPhone, iPod
Requires iOS12.0 — better15.1
Further details — not scored
Size47 MB64 MB
Age rating4+4+
DeveloperSupraKW Realty

Customer experience

Supra eKEY

All ratings952 ratings
Positive28.9%
Neutral6.8%
Negative64.3%
Written reviews130 reviews
Positive13.8%
Neutral3.8%
Negative82.3%

KW

All ratings128 ratings
Positive89.8%
Neutral3.9%
Negative6.3%
Written reviews41 reviews
Positive82.9%
Neutral9.8%
Negative7.3%

User reviews

Supra eKEY

From 952 App Store ratings

What we love

  • 🚀 Works great
  • 🔒 Secure app
  • 👍 Convenient for agents

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔋 Drains battery quickly
  • 💸 Expensive and predatory billing practices
  • ⏱️ Slow and unreliable updates
  • 🤖 Poor customer support

KW

From 128 App Store ratings

What we love

  • 🚀 Efficient business management on the go
  • 👍 Simple and user-friendly design
  • 💡 Packed with useful features
  • ✅ Great CRM for real estate agents
  • 🔄 Continuously improving functionality

Room to improve

  • 🐛 Functionality is glitchy
  • 🐌 Text appears slower than typing speed
  • 🐛 Frequent crashes/freezes
  • 🐛 App freezes when changing task dates
  • ❌ Desktop features missing in app

Bugs and requests

Supra eKEY

Reported bugs

4 issues
  • App freezes and crashes on latest iPhone models
  • Bluetooth connectivity issues preventing access to lockboxes
  • Payment screen glitches and inability to update billing info
  • Inconsistent performance across different devices and OS versions

Requested features

4 requests
  • Automatic updates without user intervention
  • Offline functionality for areas with no cell service
  • Apple Watch complications support
  • Improved UI and UX for programming lockboxes

KW

Reported bugs

10 issues
  • Login process is frustrating
  • App is glitchy
  • Text appears slower than typing speed
  • App freezes and crashes frequently
  • App freezes when trying to change the date of a task
Show 5 more
  • Phone number input automatically adds an extra digit
  • Face ID login gives an error message
  • iPhone display is clipped at the bottom of each section
  • App takes days to download
  • App does not allow login after download

Requested features

8 requests
  • Update login process
  • Add Face ID login option
  • Add ability to add documents to opportunities
  • Integrate with Google Voice instead of Twilio
  • Update contact info from profile
Show 3 more
  • Create an iPadOS version
  • Add Opportunities to the app
  • Include Opportunities in the app for lead to close functionality

In-app purchases

None

Supra eKEY

No in-app purchases

None

KW

No in-app purchases

Questions

Is Supra eKEY free?
Supra eKEY is free to download, with no in-app purchases.
Is KW free?
KW is free to download, with no in-app purchases.
Which has better reviews, Supra eKEY or KW?
KW is rated higher. Supra eKEY averages 2.3 out of 5 from 952 ratings, while KW averages 4.6 from 128 ratings.
Do Supra eKEY or KW have ads?
Neither Supra eKEY nor KW shows ads.
Which is updated more often, Supra eKEY or KW?
Supra eKEY ships an update every 2 months, and KW every 5 weeks. Most recently, Supra eKEY was updated on October 1, 2026 and KW on September 29, 2026.

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