Comparison

Supra eKEY vs dotloop

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Supra eKEY

This app provides real estate professionals with secure and efficient access to properties. It allows for easy opening of keyboxes, customization of access, and access to valuable property information to enhance client service.

Highlights
  • Open keyboxes with PIN or biometrics
  • Manage keybox settings and access hours
  • Track keyboxes and view showing notifications
  • Access MLS listing information offline
  • Create and manage buyer profiles
  • View property notes and agent contact info
Features
Read full description

Use your phone as your lockbox key! The Supra eKEY app allows real estate professionals efficient, authorized access to listings. Open lockboxes easily using a PIN, biometrics. The eKEY app is part of the original Supra system and works alongside the SupraWEB tool. Use this app if your Association/MLS has not yet upgraded to Supra One. Are you looking for lockbox access with Supra Showings or Showing Management powered by BrokerBay? Search for Supra One in the App Store. The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open lockboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app also provides access to powerful information that opens the doors to a higher level of service for your clients. eKEY Basic Service provides the following features: •  Obtain listing keys •  Easily place lockboxes on properties •  Keep track of lockboxes •  View or change lockbox settings •  Customize lockbox access hours, agent note, flyer, business card in lockbox •  Sending showing notifications when showing starts and ends •  Viewing showing details in app •  View data at the door real-time property notes eKEY Professional Service provides all of the features in eKEY Basic plus: •  Create data at the door real-time property notes •  View MLS listing information even while offline •  View agent roster contact information •  Create and save buyer profiles •  View hotsheet listings •  View map and directions to listings at the tap of a button •  Create and view list of buyers •  Invite buyers to use the Supra Home Tour app for rating homes •  Recommend listings for buyers to view and rate in Supra Home Tour app •  View and compare buyer home ratings •  View buyer feedback on properties and compare by buyer or listing The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional. Search terms: Supra, supra key, supra ekey, lockbox access, supra real estate

About

dotloop

This platform optimizes real estate transactions and productivity. It allows users to create collaborative workspaces, manage documents, e-sign, and track progress from any device. Millions of agents and clients use it for end-to-end transaction management.

Highlights
  • Create collaborative workspaces (loops)
  • Share and manage documents
  • Electronic signatures (e-sign)
  • Task management and progress tracking
  • Real-time notifications
  • Form creation
Features
Read full description

Dotloop is the leading online transaction and productivity optimization platform in real estate. With dotloop for mobile, access your transactions on any device, anytime, anywhere. * Inman News Innovator of the Year. * Featured in TechCrunch, Bloomberg, WSJ, and the cover of Entrepreneur Magazine. Millions of agents, brokers, and clients use dotloop for form creation, e-sign, transaction management, productivity tools, workflow automation, and analytics - all within a single end-to-end solution. TRANSACTIONS AT YOUR FINGERTIPS Be there when opportunity knocks: create loops (collaborative workspaces) in seconds and keep transactions going by sharing documents from your device, whether from apps – like Dropbox – or office-provided templates or email. STAY IN THE LOOP Loops have all you need to collaborate in real-time, manage tasks, and track progress. Receive instant notifications when signing is required, documents have been signed or shared, or any changes are made to your deal. CLOSE FASTER Use your device to easily add and assign signatures, initials, and other fields on-the-spot, or to sign documents with clients in person. --- NOT YET A DOTLOOP SUBSCRIBER? Dotloop for mobile is free to use for a limited number of loops. For full features, use the app to subscribe to dotloop Premium for $29.99 monthly or $299.99 annual billing. DOTLOOP PREMIUM If you upgrade your account to a monthly or annual, your subscription will be charged to your credit card through your iTunes account at confirmation of purchase. Membership will automatically renew unless canceled at least 24 hours before the end of your current period and identify the cost of the renewal. You can manage your subscription and turn off auto-renew at any time from your iTunes account settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. --- Questions, suggestions, comments, or bugs? Email us at: support@dotloop.com We’re looking forward to hearing from you! Terms of Service: https://www.dotloop.com/terms-conditions/ Privacy Policy: https://www.dotloop.com/privacy-policy/

Screenshots

Supra eKEY4 screens
dotloop4 screens

Verdict

The call

The clearest difference is rating: dotloop at 4.8 against Supra eKEY's 2.3. dotloop also leads on review sentiment (45% vs 14%) and ratings volume (70K vs 952). Supra eKEY's advantage is in-app purchases (none vs 2) and iOS requirement (12.0 vs 15.0). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. dotloop sells 2 in-app purchases, starting at $31.99 per month. Supra eKEY asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

dotloop holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: dotloop has 70K ratings behind it against 952, so its average is the more settled of the two. Written reviews point the same way: 14% of Supra eKEY's written reviews are positive against 45% of dotloop's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 27, 2026 and September 29, 2026 respectively.

Scorecard7 real differences · 4 level
Supra eKEY versus dotloop: the parameters behind the verdict, then further details
ParameterSupra eKEYdotloop
PriceFreeFree
Rating2.3 (952 ratings)4.8 (70K ratings) — better
Positive reviews13.8% of reviews44.6% of reviews — better
Number of ratings95270K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNo — betterYes
MonetizationSubscriptionFree with in-app purchases — better
Best chart rank—#119 — better
DevicesiPhone, iPod, Apple WatchiPhone, iPad, iPod
Requires iOS12.0 — better15.0
Further details — not scored
Size47 MB72 MB
Age rating4+4+
DeveloperSupradotloop, inc.

Customer experience

Supra eKEY

All ratings952 ratings
Positive28.9%
Neutral6.8%
Negative64.3%
Written reviews130 reviews
Positive13.8%
Neutral3.8%
Negative82.3%

dotloop

All ratings69,775 ratings
Positive94.6%
Neutral2.0%
Negative3.4%
Written reviews186 reviews
Positive44.6%
Neutral10.2%
Negative45.2%

User reviews

Supra eKEY

From 952 App Store ratings

What we love

  • 🚀 Works great
  • 🔒 Secure app
  • 👍 Convenient for agents

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔋 Drains battery quickly
  • 💸 Expensive and predatory billing practices
  • ⏱️ Slow and unreliable updates
  • 🤖 Poor customer support

dotloop

From 70K App Store ratings

What we love

  • 🚀 Efficient and convenient
  • 🔒 Secure platform
  • 👍 User-friendly
  • 💡 Helpful for busy professionals
  • 🚀 Anytime, anywhere access

Room to improve

  • 🐛 Glitchy mobile app
  • 🐛 Buggy and unreliable
  • 🐛 Frequent login issues
  • 🐛 Editing challenges
  • 🐛 Compatibility problems

Bugs and requests

Supra eKEY

Reported bugs

4 issues
  • App freezes and crashes on latest iPhone models
  • Bluetooth connectivity issues preventing access to lockboxes
  • Payment screen glitches and inability to update billing info
  • Inconsistent performance across different devices and OS versions

Requested features

4 requests
  • Automatic updates without user intervention
  • Offline functionality for areas with no cell service
  • Apple Watch complications support
  • Improved UI and UX for programming lockboxes

dotloop

Reported bugs

5 issues
  • App crashes and freezes
  • Inability to sign documents
  • Data loss and missing information
  • Inconsistent behavior across platforms
  • Billing and subscription issues

Requested features

5 requests
  • Ability to edit text fields
  • Improved scrolling and navigation
  • Seamless integration across devices
  • Spellcheck and formatting options
  • Easier document management and archiving

In-app purchases

None

Supra eKEY

No in-app purchases

2 purchases

dotloop

Subscriptions2
  • Dotloop Premium$31.991 Month
  • Dotloop Premium$329.991 Year

Questions

Is Supra eKEY free?
Supra eKEY is free to download, with no in-app purchases.
Is dotloop free?
dotloop is free to download, with in-app purchases available.
Which has better reviews, Supra eKEY or dotloop?
dotloop is rated higher. Supra eKEY averages 2.3 out of 5 from 952 ratings, while dotloop averages 4.8 from 70K ratings.
Do Supra eKEY or dotloop have ads?
Neither Supra eKEY nor dotloop shows ads.
Which is updated more often, Supra eKEY or dotloop?
Supra eKEY ships an update every 2 months, and dotloop every 2 months. Most recently, Supra eKEY was updated on September 27, 2026 and dotloop on September 29, 2026.

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