Comparison

Supra eKEY vs Paragon Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Supra eKEY

This app provides real estate professionals with secure and efficient access to properties. It allows for easy opening of keyboxes, customization of access, and access to valuable property information to enhance client service.

Highlights
  • Open keyboxes with PIN or biometrics
  • Manage keybox settings and access hours
  • Track keyboxes and view showing notifications
  • Access MLS listing information offline
  • Create and manage buyer profiles
  • View property notes and agent contact info
Features
Read full description

Use your phone as your lockbox key! The Supra eKEY app allows real estate professionals efficient, authorized access to listings. Open lockboxes easily using a PIN, biometrics. The eKEY app is part of the original Supra system and works alongside the SupraWEB tool. Use this app if your Association/MLS has not yet upgraded to Supra One. Are you looking for lockbox access with Supra Showings or Showing Management powered by BrokerBay? Search for Supra One in the App Store. The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open lockboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app also provides access to powerful information that opens the doors to a higher level of service for your clients. eKEY Basic Service provides the following features: •  Obtain listing keys •  Easily place lockboxes on properties •  Keep track of lockboxes •  View or change lockbox settings •  Customize lockbox access hours, agent note, flyer, business card in lockbox •  Sending showing notifications when showing starts and ends •  Viewing showing details in app •  View data at the door real-time property notes eKEY Professional Service provides all of the features in eKEY Basic plus: •  Create data at the door real-time property notes •  View MLS listing information even while offline •  View agent roster contact information •  Create and save buyer profiles •  View hotsheet listings •  View map and directions to listings at the tap of a button •  Create and view list of buyers •  Invite buyers to use the Supra Home Tour app for rating homes •  Recommend listings for buyers to view and rate in Supra Home Tour app •  View and compare buyer home ratings •  View buyer feedback on properties and compare by buyer or listing The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional. Search terms: Supra, supra key, supra ekey, lockbox access, supra real estate

About

Paragon Connect

Access MLS data and manage real estate tasks from your mobile device. Features include powerful search options, instant CMA generation, and listing maintenance. Collaborate with buyers and keep sellers informed with automated alerts.

Highlights
  • Power Search for listings, contacts, and agents
  • Near-Me Search for immediate field listings
  • Detailed mobile search functionality
  • 30-second CMA generation
  • Edit listings anytime, anywhere
  • Buyer collaboration centers
  • Automated seller alerts
Read full description

The Paragon Connect app helps you get work done on the go. This intuitive, feature-rich app provides the same seamless experience. Discover a simple communication dashboard where you can respond to your customers instantly. Enjoy search flexibility with: - Power Search – By entering just a few characters of a word, you can find listings, contacts, agents and more. - Near-Me Search – Instantly find listings while you’re in the field. - Detailed Search – Get the search features you experience on your desktop, now designed for your mobile device. Get a CMA in 30 seconds or less with EasyCMA, which delivers a fast and easy analysis of what a property is worth.* Edit any field at any time, anywhere with Listing Maintenance.* Enable buyers to search and review listings, request showings and more with personalized collaboration centers. Stay in constant communication with sellers about activity on their listing with automated alerts. Paragon Connect delivers a simple and easy-to-use system, helping you tackle any task with just a tap or click. It’s all EASIER with Paragon Connect. *available in select markets

Screenshots

Supra eKEY4 screens
Paragon Connect4 screens

Verdict

The call

The clearest difference is monetization model: Paragon Connect at free against Supra eKEY's subscription. Supra eKEY's advantage is ratings volume (952 vs 53) and iOS requirement (12.0 vs 16.4). On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.3 for Supra eKEY against 2.3 for Paragon Connect. That said, the two scores are not equally well evidenced: Supra eKEY has 952 ratings behind it against 53, so its average is the more settled of the two. Written reviews split almost evenly too, at 14% and 14% positive.

UpkeepUpdate frequency

Supra eKEY ships an update every 2 months, Paragon Connect every 6 weeks. The most recent releases landed on September 18, 2026 and September 22, 2026 respectively.

Scorecard3 real differences · 7 level
Supra eKEY versus Paragon Connect: the parameters behind the verdict, then further details
ParameterSupra eKEYParagon Connect
PriceFreeFree
Rating2.3 (952 ratings)2.3 (53 ratings)
Positive reviews13.8% of reviews14.0% of reviews — better
Number of ratings952 — better53
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPod, Apple Watch — betteriPhone, iPad
Requires iOS12.0 — better16.4
Further details — not scored
Size47 MB70 MB
Age rating4+17+
DeveloperSupraIntercontinentalExchange, Inc

Customer experience

Supra eKEY

All ratings952 ratings
Positive28.9%
Neutral6.8%
Negative64.3%
Written reviews130 reviews
Positive13.8%
Neutral3.8%
Negative82.3%

Paragon Connect

All ratings53 ratings
Positive32.1%
Neutral0.0%
Negative67.9%
Written reviews43 reviews
Positive14.0%
Neutral0.0%
Negative86.0%

Bugs and requests

Supra eKEY

Reported bugs

4 issues
  • App freezes and crashes on latest iPhone models
  • Bluetooth connectivity issues preventing access to lockboxes
  • Payment screen glitches and inability to update billing info
  • Inconsistent performance across different devices and OS versions

Requested features

4 requests
  • Automatic updates without user intervention
  • Offline functionality for areas with no cell service
  • Apple Watch complications support
  • Improved UI and UX for programming lockboxes

Paragon Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Supra eKEY

No in-app purchases

None

Paragon Connect

No in-app purchases

Questions

Is Supra eKEY free?
Supra eKEY is free to download, with no in-app purchases.
Is Paragon Connect free?
Paragon Connect is free to download, with no in-app purchases.
Which has better reviews, Supra eKEY or Paragon Connect?
Supra eKEY and Paragon Connect are both rated 2.3 out of 5 on the App Store, from 952 and 53 ratings respectively.
Do Supra eKEY or Paragon Connect have ads?
Neither Supra eKEY nor Paragon Connect shows ads.
Which is updated more often, Supra eKEY or Paragon Connect?
Supra eKEY ships an update every 2 months, and Paragon Connect every 6 weeks. Most recently, Supra eKEY was updated on September 18, 2026 and Paragon Connect on September 22, 2026.

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