MyTSA vs Trusted Traveler
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyTSA
Access essential travel information 24/7, including what items are permitted on flights, real-time airport wait times, and weather delays. Get assistance through social media integration and learn how to navigate security checkpoints efficiently.
- Item search for flights
- Live TSA assistance
- Airport historical busyness
- Crowd-sourced wait times
- Report wait times
- Airport delay and weather info
- Security checkpoint guide
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Named the Best Government Mobile App from the American Council for Technology and Industry Advisory Council, and earning TSA recognition as one of the Top 15 Government IT Innovators, “MyTSA” provides 24/7 access to information that passengers frequently request from TSA. With “MyTSA”, you can: + Quickly search which items you can bring with you through the checkpoint onto the airplane. + Request live assistance from TSA through the AskTSA social media integration. + Check how historically busy the airport will be on your specific day and time of travel. + Check crowd-sourced TSA security checkpoints wait times at the airport of your choice. + Add your own TSA security checkpoints wait time for others to see (NOTE: You must be at the airport in order to report wait times). + Check the delay information and current weather conditions at your favorite airports nationwide. + Consult the TSA Guide on how to prepare for and get through the security checkpoint quickly. + Discover which airports and airlines support TSA PreCheck®, and learn how to sign-up. + Quickly access TSA PreCheck® benefits and support. + Access TSA's Chat with Ace virtual assistant 24/7. + Real Time - Wait Time live update widgets for select airport locations.
Trusted Traveler
Streamline your airport experience with this travel app. It helps Global Entry members confirm arrivals, and allows eligible travelers to apply for, manage, and renew memberships for Global Entry, NEXUS, SENTRI, or FAST.
- Confirm US arrivals for Global Entry
- Apply for Global Entry, NEXUS, SENTRI, FAST
- Check membership status
- Schedule enrollment interviews
- Manage and renew memberships
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The Trusted Traveler mobile app has everything you need in one place for quicker, smoother airport travel. Global Entry members can confirm their arrival into the United States. Eligible travelers can apply to Global Entry, NEXUS, SENTRI, or FAST; check the status of their memberships; schedule enrollment interviews; and manage or renew memberships.
Screenshots
Verdict
MyTSA and Trusted Traveler both sit at 4.6 stars, but that hides the real split: 60% of Trusted Traveler's written reviews are positive against 29% of MyTSA's. Trusted Traveler also leads on update cadence (weekly vs every 3 months) and chart position (#18 vs #160). MyTSA's advantage is ratings volume (32K vs 2.1K) and iOS requirement (15.6 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for MyTSA against 4.8 for Trusted Traveler. That said, the two scores are not equally well evidenced: MyTSA has 32K ratings behind it against 2.1K, so its average is the more settled of the two. Written reviews are what separate them: 29% of MyTSA's written reviews are positive against 60% of Trusted Traveler's.
MyTSA ships an update every 3 months, Trusted Traveler weekly. Both last shipped on November 11, 2026.
| Parameter | MyTSA | Trusted Traveler |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (32K ratings) | 4.8 (2.1K ratings) — better |
| Positive reviews | 29.5% of reviews | 60.0% of reviews — better |
| Number of ratings | 32K — better | 2.1K |
| Update frequency | Every 3 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #160 | #18 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 18.0 |
| Further details — not scored | ||
| Size | 34 MB | 202 MB |
| Age rating | 4+ | 4+ |
| Developer | Transportation Security Administration | US Customs and Border Protection |
Customer experience
MyTSA
Trusted Traveler
Bugs and requests
MyTSA
Reported bugs
4 issues- App crashes on launch
- Unable to access certain features
- Location services issues
- Compatibility problems on tablets
Requested features
4 requests- Live, accurate wait time data
- Ability to report wait times
- Terminal-specific wait times
- More real-time airport status updates
Trusted Traveler
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyTSA
No in-app purchases
Trusted Traveler
No in-app purchases
