MyTSA User Reviews

MyTSA
MyTSA
Transportation Security Administration

Customer Experience

Positive experience29.5% of reviews
Neutral9.3% of reviews
Negative experience61.2% of reviews

~ Based on 129 written reviews from the US App Store.

What users say

Is MyTSA Safe?

MyTSA appears safe based on user ratings. AppsHunter Safety Score for MyTSA is 93/100.

This assessment is based on 31,692 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.1% of ratings point to a safe experience
4.1% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 31,692 App Store ratings for MyTSA.

Is MyTSA Legit?

MyTSA appears to be a legitimate app. AppsHunter Legitimacy Score for MyTSA is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t account for Ontario International Airport in California

For Ontario international in California 15-30 minutes actually means 60+ minutes

After you handled me with autism, I will never step foot on your Alaskan airline

After you handled me with autism, I will never step foot on your Alaskan airline

Not live reports

Maybe this used to work but it does not reflect accurate live times if you compare to airport websites which report actual live times. This is useless and just gives estimates based on history. And can be amazingly inaccurate

Expiration Date?!?!????

It used to show when my TSA precheck will expire but why does it no longer show in the app. Make it make sense.

On the next update, please return to previous format.

Horrible!

Wish I could rate this a zero. First of all, it says the wait times at all JFK terminals is the same. How can all 4 terminals have the same wait time! And the max wait time it displays is “greater than 60 minutes.” This could be 61 minutes or it could be 200 minutes…. No way to tell.

My favorite app as a frequent flyer

The app is very accessible and works very well on my device. I has just re-downloaded it because it is such an amazing app. The AI has issues but besides that it is a pretty amazing app when I’m not sure something can get through the TSA I will check the app. I have to fly to school ever week so this gets handy when my teachers or AIDS give me something that I need to take home that I’m not sure will be allowed. I go and open my app this app and it will tell me sorry about the error anyhow very great app and easy to use with voiceover.
Show more

WRONG

Said wait time was 60 minutes, there was no wait, it took longer to work thru the back and forth turns to get to security.

CLEAR CLEAR CLEAR

Maybe it’s time TSA also change policy for people too. People should wear clear clothes for fast security checks.

How much money do people have to waste on luggage before they can fly. Because only TSA agents are GOD rest all people are nothing else but hardcore criminals.

Actually worthless

Has no relationship to reality. Don’t bother downloading as you can’t trust it.

False times

App constantly states 0-15min wait times all day at DIA. My daughter nearly missed flight because times were actually 45min at 5am

It lied

It said the wait at security was 15 - 30 minutes. It was over an hour.

It’s not correct

The TSA‘s website is wrong if you go to your local airport website you’ll get the right time and there’s not our long weights at the max. They’re like 12 minute weights.

Bad App

Worthless. It does not tell you realtime waits

Useless

Not sure whether this app is poorly designed or I am just stupid. DFW web site shows wait times at each checkpoint in each terminal. This app just reports overall time range for whole airport. How is that useful?

Not even close

Today said New Orleans wait was 15 minutes but was over 3 hours. There needs to be a way to report updates from passengers on the ground.

Needs: Report Airport Security concern

Excellent app, easy to use with useful airport info. Just needs a button to “Report a Security Concern” quickly and discreetly like DEN, DFW and SEA have in their See Say Airport apps. Let’s all keep travel safe.

Wait time info is false

I tried this when going through AVL recently. Happy to see that wait times on the app showed under 5 minutes for pre check and scheduled accordingly.
Reality was 105 minutes. Good news is that was reassuring frequently refresh to show under 5 minutes.
Worthless.

KTN number incorrect on app

Can’t correct on app

Awful app

Awful app. Wait times said 15 minutes and we waited for over an HOUR. Do NOT use this garbage

Wasn’t Even Remotely Correct

The estimated time wasn’t even close and we kept checking while stuck in line just to see if it updated and it didn’t update.